Puredisk v6.6 error on SuSE

[Mario_Behring]

Hi list,

I am getting the following error when starting the Puredisk V 6.6 service on SuSE Enterprise Linux 2.6.16.60-0.42.4:

 “In Authenticator Unable to load libName=/opt/VRTSat/lib/libAtWrapper.so  

com.symantec.nbu.paf.exception.PAFCommunicationException: ; nested exception is:

java.lang.NullPointerException

a lib /opt/VRTSat/lib/libAtWrapper.so, existe. Foi verificado.”

“Starting PureDisk ContentRouter: spoold failed”

“Starting PureDisk JAVA GUI: java ........Starting PureDisk ContentRouter: spoold failed” 

Any help is appreciated.

Best regards,

Mario

[Sachin_Pathare · Accepted solution]

Probably the credentials have expired, check the ouput of the showcred command as per technote below:

Unable to login to the PureDisk Web Console

http://www.symantec.com/docs/TECH67072

Hope that helps !!