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(15) file close failed

Hendrik_Bezuide
Level 4

One of my backups for exhange is giving this error. This DB6 were with all the other DB and id did give the same error, so we did make a new policy for DB6, but still getting error 15.

11/26/2015 05:38:21 - Info nbjm (pid=4304) starting backup job (jobid=274742) for client PRASAGPPMBX01, policy PRASA_EXCHANGE_DATABASE_6, schedule DAILY
11/26/2015 05:38:21 - estimated 0 kbytes needed
11/26/2015 05:38:21 - Info nbjm (pid=4304) started backup (backupid=prasagppmbx01_1448509101) job for client PRASAGPPMBX01, policy PRASA_EXCHANGE_DATABASE_6, schedule DAILY on storage unit prasagppbck06_disk_stu
11/26/2015 05:38:23 - started process bpbrm (pid=9444)
11/26/2015 05:38:29 - Info bpbrm (pid=9444) PRASAGPPMBX01 is the host to backup data from
11/26/2015 05:38:29 - Info bpbrm (pid=9444) reading file list for client
11/26/2015 05:38:31 - connecting
11/26/2015 05:38:34 - Info bpbrm (pid=9444) starting bpbkar32 on client
11/26/2015 05:38:35 - connected; connect time: 0:00:00
11/26/2015 05:40:09 - Info bpbkar32 (pid=6960) Backup started
11/26/2015 05:40:09 - Info bpbkar32 (pid=6960) change time comparison:<disabled>
11/26/2015 05:40:09 - Info bpbkar32 (pid=6960) archive bit processing:<enabled>
11/26/2015 05:40:09 - Info bptm (pid=9532) start
11/26/2015 05:40:09 - Info bptm (pid=9532) using 1048576 data buffer size
11/26/2015 05:40:09 - Info bptm (pid=9532) setting receive network buffer to 4195328 bytes
11/26/2015 05:40:09 - Info bptm (pid=9532) using 512 data buffers
11/26/2015 05:40:09 - Info bptm (pid=9532) start backup
11/26/2015 05:40:15 - Info bptm (pid=9532) backup child process is pid 5044.9744
11/26/2015 05:40:15 - Info bptm (pid=5044) start
11/26/2015 05:40:15 - begin writing
11/26/2015 06:46:58 - Warning bpbrm (pid=9444) from client prasagppmbx01: WRN - Exchange Validation for 'Microsoft Information Store:\Gauteng-Pretoria DB6\' failed.  Please refer to the backup and application event logs for more details.
11/26/2015 06:46:58 - Info bpbrm (pid=9444) DB_BACKUP_STATUS is 13
11/26/2015 06:47:30 - Info bptm (pid=9532) EXITING with status 42 <----------
11/26/2015 06:47:30 - Info prasagppbck06.prasa.com (pid=9532) StorageServer=hp-StoreOnceCatalyst:prasagppd2d01.prasa.com; Report=scanned: 126432052224 KB, CR sent: 126432052224 KB, dedup: 60.64%
11/26/2015 06:47:30 - Error bpbrm (pid=9444) could not send server status message
11/26/2015 06:47:32 - Error bpbrm (pid=9444) cannot send mail to hendrik@apx.co.za
11/26/2015 06:47:34 - Info bpbkar32 (pid=6960) done. status: 15: file close failed
11/26/2015 06:47:34 - end writing; write time: 1:07:19
file close failed  (15)

 

 

1 ACCEPTED SOLUTION

Accepted Solutions

Marianne
Level 6
Partner    VIP    Accredited Certified
Always scroll up to find the actual error : "Exchange Validation for 'Microsoft Information Store:\Gauteng-Pretoria DB6\' failed." I would start with Event Viewer Application log on the Exchange server. Also confirm that bpbkar and bpfis log folders exist on Exch server.

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1 REPLY 1

Marianne
Level 6
Partner    VIP    Accredited Certified
Always scroll up to find the actual error : "Exchange Validation for 'Microsoft Information Store:\Gauteng-Pretoria DB6\' failed." I would start with Event Viewer Application log on the Exchange server. Also confirm that bpbkar and bpfis log folders exist on Exch server.