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6.5.4 with SharePoint 2007, SQL 2005 Backend [x64]. Error: invalid error number(-536836945)

mnecas
Level 2
Partner
Hi All,

I am using Netbackup 6.5.4  (media server and client) to back up Sharepoint 2007 x64 SP2 on Windows 2008 SP2. Sharepoint is using SQL2005 x64 on Windows 2003 R2 x64 as its back end. I followed this article: http://seer.entsupport.symantec.com/docs/335997.htm and used the "Veritas Netbackup for Microsoft SharePoint Server Administrator's Guide".

When I start the backup policy, I always get the "invalid error number(-536836945)" followed by "unimplemented error code 114(114)".

I have double checked all the things mentioned in the manuals, still no luck, though.

Note that I can not run Netbackup client service on SQL back end server under Sharepoint Farm Admin Account (as stated on first mentioned article), because doing so will prevent me from successfull backing up other SQL instances. Setting up that login account anyway just for testing makes no difference in sharepoint backup error, though.

Any help or suggestions where to look at ?

Thanks in advance


Regards,

--
Martin Necas
6 REPLIES 6

Karthikeyan_Sun
Level 6
When are you getting this error? when double clicking policy or error in Job  Details ?

You may check this also.

Media Manager status code 114: unimplemented error code

http://seer.ent...

 

mnecas
Level 2
Partner
I can see this error in Job Details in Activity Monitor. I have seen that article before, however I don't know where I can see the "nbjm unified log".

Karthikeyan_Sun
Level 6
Can you give us the complete Logs from Detailed Status 

mnecas
Level 2
Partner
Yes, of course.

------
9. 2. 2010 14:35:09 - requesting resource Any
9. 2. 2010 14:35:09 - requesting resource backupmgmt.NBU_CLIENT.MAXJOBS.OFFSRV01
9. 2. 2010 14:35:09 - requesting resource backupmgmt.NBU_POLICY.MAXJOBS.OFFSRV01
9. 2. 2010 14:35:09 - Info nbrb(pid=4064) Limit has been reached for the logical resource backupmgmt.NBU_CLIENT.MAXJOBS.OFFSRV01   
9. 2. 2010 14:37:35 - granted resource backupmgmt.NBU_CLIENT.MAXJOBS.OFFSRV01
9. 2. 2010 14:37:35 - granted resource backupmgmt.NBU_POLICY.MAXJOBS.OFFSRV01
9. 2. 2010 14:37:35 - granted resource 181BAZ
9. 2. 2010 14:37:35 - granted resource IBM.ULT3580-TD4.000
9. 2. 2010 14:37:35 - granted resource backupmgmt-hcart-robot-tld-0
9. 2. 2010 14:37:35 - estimated 0 kbytes needed
9. 2. 2010 14:37:35 - started process bpbrm (6224)
9. 2. 2010 14:37:36 - connecting
9. 2. 2010 14:37:37 - connected; connect time: 00:00:01
9. 2. 2010 14:37:39 - Error bpbrm(pid=6224) could not send server status message      
9. 2. 2010 14:37:41 - end writing
invalid error number(-536836945)
------


------

9. 2. 2010 14:34:54 - requesting resource Any
9. 2. 2010 14:34:54 - requesting resource backupmgmt.NBU_CLIENT.MAXJOBS.OFFSRV01
9. 2. 2010 14:34:54 - requesting resource backupmgmt.NBU_POLICY.MAXJOBS.OFFSRV01
9. 2. 2010 14:34:54 - granted resource backupmgmt.NBU_CLIENT.MAXJOBS.OFFSRV01
9. 2. 2010 14:34:54 - granted resource backupmgmt.NBU_POLICY.MAXJOBS.OFFSRV01
9. 2. 2010 14:34:54 - granted resource 181BAZ
9. 2. 2010 14:34:54 - granted resource IBM.ULT3580-TD4.000
9. 2. 2010 14:34:54 - granted resource backupmgmt-hcart-robot-tld-0
9. 2. 2010 14:34:54 - estimated 0 kbytes needed
9. 2. 2010 14:34:54 - begin Parent Job
9. 2. 2010 14:34:54 - begin SharePoint, Start Notify Script
9. 2. 2010 14:34:54 - started process RUNCMD (8068)
9. 2. 2010 14:34:55 - ended process 0 (8068)
Status 0
9. 2. 2010 14:34:55 - end SharePoint, Start Notify Script; elapsed time: 00:00:01
9. 2. 2010 14:34:55 - begin SharePoint, Step By Condition
Status 0
9. 2. 2010 14:34:55 - end SharePoint, Step By Condition; elapsed time: 00:00:00
9. 2. 2010 14:34:55 - begin SharePoint, Read File List
Status 0
9. 2. 2010 14:34:55 - end SharePoint, Read File List; elapsed time: 00:00:00
9. 2. 2010 14:34:55 - begin SharePoint, Resolver Discovery
9. 2. 2010 14:34:55 - started process bpbrm (6040)
Status 0
9. 2. 2010 14:35:09 - end SharePoint, Resolver Discovery; elapsed time: 00:00:14
9. 2. 2010 14:35:09 - begin SharePoint, Policy Execution Manager Preprocessed
Status 114
9. 2. 2010 14:37:42 - end SharePoint, Policy Execution Manager Preprocessed; elapsed time: 00:02:33
9. 2. 2010 14:37:42 - begin SharePoint, Stop On Error
Status 0
9. 2. 2010 14:37:42 - end SharePoint, Stop On Error; elapsed time: 00:00:00
9. 2. 2010 14:37:42 - begin SharePoint, End Notify Script
9. 2. 2010 14:37:42 - started process RUNCMD (6672)
9. 2. 2010 14:37:42 - ended process 0 (6672)
Status 0
9. 2. 2010 14:37:42 - end SharePoint, End Notify Script; elapsed time: 00:00:00
Status 114
9. 2. 2010 14:37:42 - end Parent Job; elapsed time: 00:02:48
unimplemented error code 114(114)

------

Andy_Welburn
Level 6
DOCUMENTATION: Examples of using the "vxlogview" command to view VERITAS NetBackup (tm) 6.0 Unified ...

***EDIT***

Specifically for originator id 117 per the T/N quoted in the earlier post:

"...
Using the -o <originator> option to display specific process logs.
The originator ID is a number that matches a specific NetBackup process.  Each NetBackup 6.0 daemon that uses unified logging has been assigned an originator ID.  The specific originator ID can be found in the file /usr/openv/netbackup/nblog.conf on the master server.  Following is a listing of some of the new originator IDs in NetBackup 6.0:

111 - Enterprise Media Manager (nbemm)
116 - NetBackup Policy Manager (nbpem)
117 - NetBackup Job Manager (nbjm)
118 - NetBackup Resource Broker (nbrb)
153 - NetBackup Generic Job Daemon (nbgenjob)

For example, to view all NetBackup Policy Manager (nbpem) log entries within the last 30 minutes run:
# vxlogview -p 51216 -o 116 -t 00:30:00
..."

mnecas
Level 2
Partner

I found it in the meantime, thank you, anyway !