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AIX SAN Client

wilsonchong
Level 4
Partner Accredited

Hi,

Recently I tried to setup AIX SAN Client faced some problem. I did setup for Solaris SAN Client, but everything went smoothly.

AIX 6.1 client with NBU 7.1

Solaris 10 FT Media server with NBU 7.5.0.3

AIX 6.1 Master server with NBU 7.5.0.3

We did the zoning and from the Client, we can detected the tape drives and do a vxlogview -o 200, can see it detected the tape drive from the FT Media server.

11/06/12 16:04:55.284 [FATClientMgrService::init] Client successfully started (../FATClientMgrService.cpp:286)

11/06/12 16:04:55.531 [DiscoveryTaskThread]  DiscoveryTask Thread 1800 Startup

11/06/12 16:05:12.322 [AddDevice] /dev/rmt2

 Inquiry "SYMANTECFATPIPE 1.0     NBUUSG06"

 TargetHBA:LUN:InitiatorHBA = 1:0:0x20 State = 1 RefCount = 0

11/06/12 16:05:12.323 [AddDevice] /dev/rmt3

 Inquiry "SYMANTECFATPIPE 1.1     NBUUSG06"

 TargetHBA:LUN:InitiatorHBA = 1:1:0x20 State = 1 RefCount = 0

 

But from the Adminstrator console, we only saw the client in the SAN Client, but the "Num FT Media Servers" is showing "0". From the Master server, we did a vxlogview -o 201, below is the output:

11/06/12 16:06:20.377 [FatClientObject::buildIdQuery] Failed to find the client GEBUSG32 in the db, error=2000000(FatClientObject.cpp:370)
11/06/12 16:06:20.377 [FatDbObject::exists] Failed to build the Id Query(FatDbObject.cpp:142)
11/06/12 16:06:20.377 [FATEventConsumer::notify] ServiceException caught ServiceException: in method FATDBFacade::getClient of class Symantec::NetBackup::DL::FSM::FATDBFacade in service FSMServiceMgr on host NBUUSG01 at Tue Nov  6 16:06:20 2012
(FATEventConsumer.cpp:269)
11/06/12 16:06:20.380 [ClientClusterMgr_i::getListOfApplicationClusters] Fatal error failed to find the machine GEBUSG32 in the db, error =2000000(ClientClusterMgr_i.cpp:166)
11/06/12 16:06:20.394 [FatClientObject::buildIdQuery] Failed to find the client GEBUSG32 in the db, error=2000000(FatClientObject.cpp:370)
11/06/12 16:06:20.394 [FatDbObject::exists] Failed to build the Id Query(FatDbObject.cpp:142)
11/06/12 16:06:20.446 [FSMEventSupplier::sendEvent] Send event called with FT_CLIENT_ADDED(FSMEventSupplier.cpp:48)
11/06/12 16:08:39.579 [FatClientObject::getFATServerList] Trying to fetch the data (FatClientObject.cpp:718)
11/06/12 16:08:40.007 [FatClientObject::getFATServerList] Trying to fetch the data (FatClientObject.cpp:718)
11/06/12 16:08:40.397 [FatClientObject::getFATServerList] Trying to fetch the data (FatClientObject.cpp:718)
11/06/12 16:08:40.794 [FatClientObject::getFATServerList] Trying to fetch the data (FatClientObject.cpp:718)
11/06/12 16:08:41.198 [FatClientObject::getFATServerList] Trying to fetch the data (FatClientObject.cpp:718)
11/06/12 16:08:41.600 [FatClientObject::getFATServerList] Trying to fetch the data (FatClientObject.cpp:718)
11/06/12 16:08:41.994 [FatClientObject::getFATServerList] Trying to fetch the data (FatClientObject.cpp:718)
11/06/12 16:08:42.394 [FatClientObject::getFATServerList] Trying to fetch the data (FatClientObject.cpp:718)
11/06/12 16:09:11.394 [EventManager::handle_timeout] Reference count is 3(EventManager.cpp:438)

So would like to seek some advise here.

Thanks.

Regards,

Wilson

2 REPLIES 2

Yasuhisa_Ishika
Level 6
Partner Accredited Certified
this issue is similar with that described in following technote. Run "nbftconfig -lc" and check it. also chech if the client can resolve its own name. http://www.symantec.com/docs/TECH66417

wilsonchong
Level 4
Partner Accredited

Thanks for the TN. But the client is able to resolve its own IP.

The difference for this client and the Solaris is this machine is behind firewall and using NAT for the network.

I already open firewall for port 1556, 13782 and 13724. I am able to do a bptestbpcd from the Master server and the FT Media server.