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ATMOS storage unit showing as down in NetBackup

Planters
Level 5

All backups are failing which is assigned to specific STU - with error "no storage units available for use(213)"

 

Checked with storage team and they have verified and come up with no issues from their end. Upon checking found below error.. Stat is showing as DOWN.... is there any way to bring up the state? is this something NetBackup team to check? or this is an issue with Storage?

 

Storage Server      : XXXXXXX
Storage Server Type : BasicDisk
Storage Type        : Formatted Disk, Direct Attached
State               : DOWN
Flag                : AdminUp
Flag                : InternalDown
Flag                : SpanImages
Flag                : BasicStaging
Flag                : FragmentImages
Flag                : CatalogBackup
Flag                : Cpr
Flag                : RandomWrites
Flag                : FT-Transfer
1 ACCEPTED SOLUTION

Accepted Solutions

Marianne
Level 6
Partner    VIP    Accredited Certified
BasicDisk, Formatted Disk, Direct Attached

Check filesystem on the media server. 
Is it mounted? Can you create a test file?
Compare the STU properties in NBU and check that NBU services on media server is started as a domain user with write access to the volume/path.
 

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1 REPLY 1

Marianne
Level 6
Partner    VIP    Accredited Certified
BasicDisk, Formatted Disk, Direct Attached

Check filesystem on the media server. 
Is it mounted? Can you create a test file?
Compare the STU properties in NBU and check that NBU services on media server is started as a domain user with write access to the volume/path.