App_cluster(media) does not follow active cluster node

[munday]

Dear All

      I need your help.

Master Server Netbackup version: 7.6.0.3
Media Server Netbackup version: 7.6.0.3
Master Server and Media Server OS type: SunOS 5.10

when I fail over from node2 to node1 but

nbu still connect to node2.

1. What is the root case of this case and how to fix this problem.

2. I follow action from below link but I can't remove my app_cluster. What can I do?

http://www.symantec.com/connect/forums/appcluster-does-not-follow-active-cluster-node

more detail are below

root@master01 # nbemmcmd -updatehost -delete_server_from_app_cluster -machinename node2 -machinetype media -clustername Vnode -netbackupversion 7.6.0.3 -masterserver master01
NBEMMCMD, Version: 7.6.0.3
Command completed successfully.

root@master01 # nbemmcmd -listhosts -list_servers_in_app_cluster -clustername Vnode
NBEMMCMD, Version: 7.6.0.3
The following hosts were found:
media            node1
Command completed successfully.

root@master01 # nbemmcmd -listhosts -verbose
NBEMMCMD, Version: 7.6.0.3
The following hosts were found:
Vnode
        MachineName = "Vnode"
        FQName = "Vnode"
        MachineDescription = ""
        MachineNbuType = app_cluster (7)
        NetBackupVersion = 0.0.0.0 (0)
        Active Node Name = ""
node1
        ClusterName = ""
        MachineName = "node1"
        FQName = "node1"
        LocalDriveSeed = ""
        MachineDescription = ""
        MachineFlags = 0xf7
        MachineNbuType = media (1)
        MachineState = active for tape and disk jobs (14)
        MasterServerName = "master01"
        NetBackupVersion = 7.6.0.3 (760300)
        OperatingSystem = solaris (2)
        ScanAbility = 5
node2
        ClusterName = ""
        MachineName = "node2"
        FQName = "node2"
        LocalDriveSeed = ""
        MachineDescription = ""
        MachineFlags = 0xf7
        MachineNbuType = media (1)
        MachineState = active for tape and disk jobs (14)
        MasterServerName = "master01"
        NetBackupVersion = 7.6.0.3 (760300)
        OperatingSystem = solaris (2)
        ScanAbility = 5

root@master01 # nbemmcmd -updatehost -delete_server_from_app_cluster -machinename node1 -machinetype media -clustername Vnode -netbackupversion 7.6.0.3 -masterserver master01
NBEMMCMD, Version: 7.6.0.3
Command completed successfully.

root@master01 # nbemmcmd -listhosts -list_servers_in_app_cluster -clustername Vnode
NBEMMCMD, Version: 7.6.0.3
No hosts were found
Command completed successfully.

root@master01 # nbemmcmd -deletehost -machinename Vnode -machinetype app_cluster
NBEMMCMD, Version: 7.6.0.3
The function returned the following failure status:
the media is allocated for use (199)
Command did not complete successfully.

[RiaanBadenhorst]

Hi,

Try running nbdecommission -listref -oldserver Vnode

That should show you what is assigned to it.

[munday]

Thank Riaan.Badenhorst

    I wiil show you a result of this command asap.

[munday]

Hi Riaan.Badenhorst

     oupput of your command is

unable to obtain machine record for Vnode,machine type media server

[RiaanBadenhorst]

Hi,

Can you post the output (as attachment) of bpmedialist. Do you use media sharing in your environment?

[munday]

Hi

After I run this comnand nbdecommission -list_ref -oldserver Vnode

the ouput is "unable to obtain machine record for Vnode,machine type media server"

but I webex with symantec last friday and this issue is solved.

I forgot to mention you that I have network obb for tranfer data.

And I add the additional server(node1_obb,node2_obb) in bp.conf only for node1.

After add this for node2 and clear_host_cache it backup to normal

PS: Thank you so much for your help

[RiaanBadenhorst]

Glad its resolved.