01-14-2016 01:58 PM
Backup fails with status 58. bptestbpcd command gives exit status 0. server shows to be connected in host properties.
01/14/2016 11:54:39 - Info nbjm (pid=16205) starting backup job (jobid=19879096) for client alpha1, policy Unixfiles_alpha, schedule Full
01/14/2016 11:54:39 - Info nbjm (pid=16205) requesting STANDARD_RESOURCE resources from RB for backup job (jobid=19879096, request id:{A54E00D0-BAF8-11E5-9D17-5EDE606DDE62})
01/14/2016 11:54:39 - requesting resource STU_PX_MSDP_beta
01/14/2016 11:54:39 - requesting resource gama1.unix.gsm1900.org.NBU_CLIENT.MAXJOBS.alpha1
01/14/2016 11:54:39 - requesting resource gama1.unix.gsm1900.org.NBU_POLICY.MAXJOBS.Unixfiles_alpha
01/14/2016 11:54:39 - granted resource gama1.unix.gsm1900.org.NBU_CLIENT.MAXJOBS.alpha1
01/14/2016 11:54:39 - granted resource gama1.unix.gsm1900.org.NBU_POLICY.MAXJOBS.Unixfiles_alpha
01/14/2016 11:54:39 - granted resource MediaID=@aaabQ;DiskVolume=PureDiskVolume;DiskPool=DP_PX_MSDP_gama1;Path=PureDiskVolume;StorageServer...
01/14/2016 11:54:39 - granted resource STU_PX_MSDP_beta
01/14/2016 11:54:39 - estimated 28707648 kbytes needed
01/14/2016 11:54:39 - Info nbjm (pid=16205) started backup (backupid=alpha1_1452801279) job for client alpha1, policy Unixfiles_alpha, schedule Full on storage unit STU_PX_MSDP_beta
01/14/2016 11:54:40 - started process bpbrm (pid=22577)
01/14/2016 11:59:25 - Info bpbrm (pid=22577) connect failed STATUS (18) CONNECT_FAILED
01/14/2016 11:59:25 - Info bpbrm (pid=22577) status: FAILED, (44) CONNECT_TIMEOUT; system: (115) Operation now in progress; FROM 0.0.0.0 TO alpha1 10.120.116.82 bpcd VIA pbx
01/14/2016 11:59:25 - Info bpbrm (pid=22577) status: FAILED, (44) CONNECT_TIMEOUT; system: (115) Operation now in progress; FROM 0.0.0.0 TO alpha1 10.120.116.82 bpcd VIA vnetd
01/14/2016 11:59:25 - Info bpbrm (pid=22577) status: FAILED, (44) CONNECT_TIMEOUT; system: (115) Operation now in progress; FROM 0.0.0.0 TO alpha1 10.120.116.82 bpcd
01/14/2016 11:59:25 - Error bpbrm (pid=22577) cannot connect to alpha1 ,Operation now in progress (115)
01/14/2016 11:59:25 - Info bpbkar (pid=0) done. status: 58: can't connect to client
01/14/2016 11:59:58 - end writing
can't connect to client (58)
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01-14-2016 08:54 PM
01-14-2016 05:57 PM
An old entry for gama1.unix.gsm1900.org in a hosts file on media server?
Bad DNS entry for gama1.unix.gsm1900.org in the DNS server of the media server?
Corrupt NetBackup name cache on media server? To clear this, run this on media server: bpclntcmd -clear_host_cache
01-14-2016 08:54 PM
01-15-2016 08:30 AM
Where did you run the bptestbpcd command from - the media server or the master? Try on both.
01-15-2016 09:10 AM
Thanks all..
etc/host file was not updated with new media server, hence backups were failing. removed the particular media server to be used from the storage unit. backups are successful with other media servers. have requested the concerned team to update etc/host file as we dont have access to this server.