Backups Failing from 156 error due to VSS issues.

[DARSHAN_GOWDA]

Hi,

Please help me out to resolve the issue of VSS which making backups failing regularly from 156 error.

below is the error details:

09/25/2011 23:23:32 - begin writing
09/26/2011 00:46:24 - Warning bpbrm (pid=7268) from client CR2KDIS02: WRN - can't open object: Shadow Copy Components:\System Service\Windows Management Instrumentation\WMI (BEDS 0xE0009421: No component files present on the snapshot.)
09/26/2011 00:46:26 - Warning bpbrm (pid=7268) from client CR2KDIS02: WRN - can't open object: Shadow Copy Components:\System Service\Event Logs\Event Logs (BEDS 0xE0009421: No component files present on the snapshot.)
09/26/2011 00:46:27 - Error bpbrm (pid=7268) from client CR2KDIS02: ERR - Snapshot Error while enumerating: GLOBALROOT\Device\HarddiskVolumeShadowCopy47
09/26/2011 00:46:28 - Critical bpbrm (pid=7268) from client CR2KDIS02: FTL - Backup operation aborted!
09/26/2011 00:46:33 - end writing; write time: 1:23:01
snapshot error encountered  (156)
 

Hoping for resolution for this ..........

[Marianne]

PLEASE mention your NBU version on master server and client as well as OS version on client.

Please also create bpfis log folder on client for further troubleshooting.

[pikachu]

Also check the event viewer. If neither helps setup VxFI logging on the client.

[DARSHAN_GOWDA]

Hi All,

Thanks alot for responding to my query . I did find an tech note at symantec forum.

http://www.symantec.com/business/support/index?page=content&id=HOWTO35032

this lead me to resolve the issue :) .

Thanks ALL :)