Buggy exclude issue

[felonious_caper]

I have a policy with 10 Windows clients which have the following backup selection:

C:\Users\*

C:\Documents and Settings\*

Each client has the following exclude list:

C:\Users\*

C:\Documents and Settings\*

Each client has the following exclusions to the exclude list:

C:\Users\*\Documents

C:\Users\*\Favorites

C:\Documents and Settings\*\My Documents

C:\Documents and Settings\*\Favorites

I know this looks a little rediculous but its the only way to get wildcards to work on a windows client and 9/10 clients function properly when being backed up. However, I have one client that completely ignores this inclusion/exclusion list and seems to back up all files and folders.

I've tried to remove the client from the policy, re-add it, removed and readded all of the inclusion/exclusions, but always with the same result. I don't know why it's backing up all of these files.

Any hints or suggestions? This is on NBU 7.0.0

[Nicolai]

A exclude list can be made specific for  a schedule or policy only. Chech the exclude setting in the Netbackup BAR gui on the client.

[MKT]

There are a couple fixes that can be applied on top of 7.0.1,

 (ET2115722 )   Exclude and include lists are being recognized by user and catalog backups. This may lead to unintended exclusions during backup.
 http://www.symantec.com/docs/TECH137767

(ET2125979)  Windows client exclude list not honored on shared drive of Microsoft Cluster following upgrade to 6.5.6/7.0.1.
 http://www.symantec.com/docs/TECH144007
Downloadable Fix:  http://www.symantec.com/docs/TECH150081

I would recommend 7.1 as an upgrade as well as there's a couple more exclude issues fixed in that release:

[felonious_caper]

So i removed the problem client, renamed its alias in the host file, and then added the new client and magically it works now.

But when i rename it to the old alias, and re add that client, it completely ignores the exclude list. For some reason it just doesn't like that alias name.

[Will_Restore]

Out of curiousity what is the alias name? 

[felonious_caper]

mis3446, the new alias is misnick. But even when changing it back, it's almost as if netbackup "remembers" all of the exclusions I set for the old alias. Is there a command line prompt I can use to permanantly erase that alias?

[Mark_Solutions · Accepted solution]

Just check the registry:

HKLM\Software\Veritas\NetBackup\CurrentVersion\Config\

The exclude key holds the list so it will indeed be "remembered"