Data Domain OST Plugin

[Cesar_Jimenez]

Hello.

I'm doing backup tests using Data Domain Storage.

For that, I upgraded Netbackup on my Master Server. The version is 7.7.3

The Master Server has Solaris 11.2 SPARC OS

If I understand correctly, the Data Domain Plugin is included on this Netbackup version I upgraded.

ls -l /usr/openv/lib/ost-plugins
total 133916
drwxr-x--- 2 root root 4 Dec 19 12:00 cssc_before_upgrade_conf_2016121912057
-rwxr-xr-x 1 11082 11082 10320840 Dec 3 2015 devperf
-r-xr-xr-x 1 11082 11082 7551 Dec 3 2015 install.sh
-r-xr-xr-x 1 root bin 3002384 May 19 2016 libstspiamazon.so
-r-xr-xr-x 1 root bin 3015352 May 19 2016 libstspiamazonMT.so
-r-xr-xr-x 1 root bin 1712904 May 19 2016 libstspiatt.so
-r-xr-xr-x 1 root bin 1726904 May 19 2016 libstspiattMT.so
-r-xr-xr-x 1 root bin 2697440 May 19 2016 libstspiazure.so
-r-xr-xr-x 1 root bin 2704568 May 19 2016 libstspiazureMT.so
-r-xr-xr-x 1 root bin 309704 May 19 2016 libstspicompress.so
-r-xr-xr-x 1 root bin 311688 May 19 2016 libstspicompressMT.so
-rwxr-xr-x 1 11082 11082 3475736 Dec 3 2015 libstspiDataDomain.so

But if I execute the command bpstsinfo -pi -stype DataDomain, there is an error message:

Cannot process Plugin Info status (one or more invalid arguments).
Cannot proccess STS Info for server uxcambck, Error: operation requested by an invalid server.
EXIT STATUS = 37

Does it mean the Data Domain OST plugin isn't correctly installed? Could you tell me what should I do?

Regards,

[Marianne]

NBU software has never included 3rd-party OST plugins.

You need to download plugin from EMC and follow their documentation to install. Restart NBU after installation.

[RiaanBadenhorst]

Its not included in the NetBackup media as Marianne said. Also, if you look at the owner / group of the highlighted library file you can see it looks a bit messed up, also the date is old so there might have been a plugin installed but maybe its not supported. 

Download the latest supported boost plugin and install on the media server in question

[Cesar_Jimenez]

Thank you all.

As you suggessted, I dowloaded the OST plugin the Data Domain admin recommended, so I tried to overwrite the plugin. These are the results:

 ./install.sh
A plugin already exists, do you want to proceed with installation? (y or n)
y
Installing the Data Domain OpenStorage Client Libraries ...
cp libstspiDataDomain.so /usr/openv/lib/ost-plugins/libstspiDataDomain.so
cp: libstspiDataDomain.so and /usr/openv/lib/ost-plugins/libstspiDataDomain.so are identical

ERROR in copying libstspiDataDomain.so to /usr/openv/lib/ost-plugins/libstspiDataDomain.so, error = 2

The OST plugin version is OST_3.1.1.0-513706

The EMC guides for OST plugin doesn't have a troubleshooting for this error. I'm aware this is an EMC incident, not Netbackup's ,but If you have any tips, these would be welcome.

Regards,

[Marianne]

As @RiaanBadenhorst said - the ownership and group looks a bit messed up:
11082 11082
Probably a user that was removed in the meantime?

Try chown and chgroup to root and bin, then retry. 

[Cesar_Jimenez]

Thanks, I modified the the files, so, every file in /usr/openv/lib/ost-plugins have the users root and bin

However, I retried the installation and the same error message is displayed:

A plugin already exists, do you want to proceed with installation? (y or n)
y
Installing the Data Domain OpenStorage Client Libraries ...
cp libstspiDataDomain.so /usr/openv/lib/ost-plugins/libstspiDataDomain.so
cp: libstspiDataDomain.so and /usr/openv/lib/ost-plugins/libstspiDataDomain.so are identical

ERROR in copying libstspiDataDomain.so to /usr/openv/lib/ost-plugins/libstspiDataDomain.so, error = 2

Could I try to delete the libstspiDataDomain.so file and retry the installation?

[Marianne]

I would rename the existing file and then retry.
Remember to stop nbrmms first.

[Jim-90]

Conrtact Dell-EMC Support, you should have a support agreement if you are playing with the OST plug in, not unless your are checking out their virtual appliance. 

In the windows media server - I shutdown NBU and run the unistall script.  Suggest reading the script to see if it has an uninstall option.