Documentation Bug in NBU 7.5 Sharepoint Admin Guide

[Christian_Rusa]

In

http://www.symantec.com/docs/DOC5174

Page 48 , Step 2

individual mailboxes and public folder item ..... does not apply to Sharepoint.

Regards

Christian Rusa

[mph999]

Thank you Christian.

I am not familiar with Sharepoint, but I have confirmed your concern with a colleague.

I have sent an email directly to the author of the manual, pointing out this error.  This should lead to an update of the guide, though this 'might' be in the next release.

I hope this is acceptable for you, it is the best I can do.

Many thanks again for highlighting this issue.

Martin

[Marianne]

LOL - Copy & Paste from the wrong manual??

Great to have you around, Martin. I know we have discussed this previously, but it would be nice to know what the CORRECT way is to bring errors to the attention of the 'right' person...

I have previously tried "Rate this Article" to the right of the URL with appropriate notes/comments, including my email address. I have NEVER seen TN or document updated as a result of this feedback.

[mph999]

Copy/ Paste from the wrong manual - never ...  he he ...

I don't actually know the right process - I cheat and just email the author directly ...

Even so, the edits will probably only be corrected in the 'next version'.

I would recommend logging a call and asking the engineer to raise an etrack/ defect request, which I suspect is the correct process.

or ... mail me ...  :0)

Just checked my mail, and I can confirm that the error has been corrected in the future documentation.  

M

[CRZ]

If Martin doesn't catch it, I will :)

(Some day we'll convince Martin to get a "Symantec Employee" or "Tech Support" badge as well!)

[Christian_Rusa]

I did not expect that this will be picked up (so fast).

Good to know that the right people are reading this forums.

Regards

Christian

[Christian_Rusa]

I just created an idea about having an process/interface for reporting such things

https://www-secure.symantec.com/connect/ideas/create-easy-way-report-bugs-symantec-accredited-techni...

So if you like you like you can give it a thumbs up.

Thanks

Christian