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Duplication jobs keeps running with highest priority

Anders_Tenden
Level 3
Partner Accredited Certified

After upgrading to 6.5.2a the duplication schedules wouldnt run at all. This was fixed with new nbpem engineering binaries from Symantec. Now the jobs are running as scheduled, but regardless of my settings all duplication jobs forces itself to run with priority 99999 no matter what i do. The following is true:

 

- Default priority level for duplication jobs are set to 0 (master server properties)

- Default priority level for staging jobs are set to 0 (master server properties)

- All disk storage units (basic disk) have their duplication schedule job priority set to 0

- Netbackup services was restarted after the settings was changed

 

All __DSSU jobs will show the correct priority (0), but all child Duplication jobs keeps popping up with priority 99999. The real problem is that the duplication jobs are holding all other backup jobs from access to the tape resources, and the backup jobs will eventually fail with code 196 (backup window closed).

 

Does anyone have a clue? Is there something ive missed, or is this just another bug in the 6.5.2a patch?

 

Thanks in advance :)

1 REPLY 1

CRZ
Level 6
Employee Accredited Certified

It appears to be a bug in bpduplicate. 

 

It will be fixed in 6.5.3, but if you can't wait, you should open a support case, reference Etrack 1394157 and request an escalation to get a replacement binary for bpduplicate.  Be ready to provide support script/NBSU output showing your master is at 6.5.2[A].