08-03-2012 02:12 PM
HI everobody,
I´m having some problems in Windows Servers 2008, always with error 156. And i can´t find any solution to resolve this issue. Follow the master log.
The client and master version is 7.1.0.2.
+ + basename /usr/openv/modules_CCF/ctm/bin//XNB_BCK_TRT.ksh
THIS=XNB_BCK_TRT.ksh
+ echo THIS = XNB_BCK_TRT.ksh
THIS = XNB_BCK_TRT.ksh
+ DIR_NB=/usr/openv/netbackup/bin
+ BACKUP_CMD=bpbackup
+ FULL_BACKUP_CMD=/usr/openv/netbackup/bin/bpbackup
+ NBU_ADM_DIR=/usr/openv/netbackup/bin/admincmd
+ BPPLLIST_CMD=/usr/openv/netbackup/bin/admincmd/bppllist
+ DIR_RMAN=/oradmin/dbtool/Backup
+ RMAN_CMD=ora_db_nbck.ksh
+ FULL_RMAN_CMD=/oradmin/dbtool/Backup/ora_db_nbck.ksh
+ TYPE_RMAN_BACKUP=
+ MDL_CCF_DIR=/usr/openv/modules_CCF
+ CTM_DIR=/usr/openv/modules_CCF/ctm
+ CTM_BIN=/usr/openv/modules_CCF/ctm/bin
+ CTM_PARM=/usr/openv/modules_CCF/ctm/parm
+ CTM_LOGS=/usr/openv/modules_CCF/ctm/logs
+ CTM_TMP=/usr/openv/modules_CCF/ctm/tmp
+ CTM_REPORTS=/usr/openv/modules_CCF/ctm/reports
+ + date +%Y%m%d_%H%M
DATE_LOG=20120722_2330
+ TYPE_BACKUP=
+ TYPE_RMAN_BACKUP=
+ CLASS_TYPE=
+ typeset -i CLASS_TYPE=100
+ echo Verification bon nombre d arguments
Verification bon nombre d arguments
+ [ 3 -lt 1 ] -o [ 3 -gt 3 ]
+ [ 3 -eq 3 ]
+ CLIENT_NAME=server.Windows
+ POLICY_NAME=SC_WIND_WIN_OAT_00_ALL
+ SCHEDULE_NAME=FULL_SC_TAPE_01M
+ LOG_FILE=/usr/openv/modules_CCF/ctm/logs/server.Windows_SC_WI\
ND_WIN_OAT_00_ALL_FULL_SC_TAPE_01M_20120722_2330
+ touch /usr/openv/modules_CCF/ctm/logs/server.Windows_SC_WIND_\
WIN_OAT_00_ALL_FULL_SC_TAPE_01M_20120722_2330
+ TYPE_BACKUP=MASTER
+ echo MASTER
+ 1>> /usr/openv/modules_CCF/ctm/logs/server.Windows_SC_WIND_WI\
N_OAT_00_ALL_FULL_SC_TAPE_01M_20120722_2330
+ echo Recuperation des parametres complementaires NBU
Recuperation des parametres complementaires NBU
+ + class_type_fct SC_WIND_WIN_OAT_00_ALL
CLASS_TYPE=13
+ echo Execution sauvegarde
Execution sauvegarde
+ CR_MASTER=0
+ CR_RMAN=0
+ svg server.Windows SC_WIND_WIN_OAT_00_ALL FULL_SC_TAPE_01M 13
EXIT STATUS 156: snapshot error encountered
156
+ CR_MASTER=156
+ echo CR NBU 156
+ 1>> /usr/openv/modules_CCF/ctm/logs/server.Windows_SC_WIND_WI\
N_OAT_00_ALL_FULL_SC_TAPE_01M_20120722_2330
+ CR=0
+ [ 156 = 0 ]
+ [ 156 = 1 ]
+ CR=16
+ echo Code Retour RMAN 0
+ 1>> /usr/openv/modules_CCF/ctm/logs/server.Windows_SC_WIND_WI\
N_OAT_00_ALL_FULL_SC_TAPE_01M_20120722_2330
+ echo CR CTM 16
+ 1>> /usr/openv/modules_CCF/ctm/logs/server.Windows_SC_WIND_WI\
N_OAT_00_ALL_FULL_SC_TAPE_01M_20120722_2330
+ export CR
+ exit 16
And here the server logs is attached.
Someone has this problem????
Tks
08-03-2012 02:40 PM
Status 156 is a snapshot error, so need the bpfis log please from client (at verbose 5 / general 2)
Thanks,
Martin
08-03-2012 02:45 PM
... but from the log you posted ...
23:07:41.490: [864.2392] <16> dos_backup::V_InitializeSystemState: ERR - FS_AddToSnapshotSet() Failed! (System State:\System Files\System Files) 0xE0000352:The specified volume does not exist. Recreate the volume, and then try the job again.
So maybe this is a VSS error, in which case it's a windows problem and nothing to do with NBU.
Also, please include the outputs of these commands, along with the bpfis log
vssadmin list providers
08-06-2012 05:18 AM
Thanks for reply.
Follow the vssadmin list providers, vssadmin list writers and the bpfis log.
In bpfis folder i dont have any log, so i run this command to create the log.
bpfis create -fim VSS -id test1 C:\
I dont know if its correct.
I´m work with Windows Support and the Netbackup team "could" not help me in this issue, so if some logs are wrong please tell how can i do.
Tks
08-06-2012 02:37 PM
Hi Gustavo
On the windows client modify the VMTOOLS - exclude VSS (remove vss from vmtool ), this should fix you problem.
Good luck :)
08-06-2012 03:48 PM
kindly follow the steps to solve this issue:
1 . in the master server console go to host proporties >master server>double click on master server>client properties>addclient name>apply and ok
2.log to the vm machine that giving the error and the go to local drive c: and D: if available by pressing right click on the drive then properties
3. go to shadow copy tab and enable it then choose unlimited.then press ok
4. run the backup from the policy and get the status 0
regards,
08-07-2012 01:09 AM
Is this client in a cluster ?
If so, run
..\veritas\netbackup\bin\w2koption -backup -ignore_unresolved_volumes O
on each node.
This writer isn't 'stable' - not sure if this would cause an issue, but a reboot might be the only way to 'reset this' - not sure.
Writer name: 'WMI Writer' Writer Id: {a6ad56c2-b509-4e6c-bb19-49d8f43532f0} Writer Instance Id: {d1d7bb00-cbf3-4324-b0ca-a553818c4e05} State: [5] Waiting for completion Last error: No error
08-07-2012 01:23 PM
I rebooted the server, the 'WMI Writer' is stable right now.
But the error still.
Follow the bpbkar logs.
08-07-2012 03:26 PM
I'm not seeing anything obvious in the logs, I'll ask a colleague tomorrow ,
Marianne posted this for another forum question on 156, worth looking at
http://www.symantec.com/docs/HOWTO44492
Try this :
https://www-304.ibm.com/support/docview.wss?rs=663&uid=swg21304106&wv=1
Vshadow is a Microsoft utility used to test VSS. This is helpful in determining any issues with VSS outside of Tivoli Storage Manager.
Vshadow can be downloaded here ...
It will test VSS outside of NBU.
M