06-22-2023 07:53 AM
We are taking Exchange backup in one of our customers. But when taking backup, we get error as below. What could be the solution?
Our Os Info : Windows Server 2019 Standard
Our Exchange Info : Version 15.2 ( Build 1258.12 ) - Standard Edition
Error Code :
06-26-2023 03:18 PM
06-26-2023 10:38 PM
@tarikk Most likely this error code occurs for following situations
1. Name resolution failure for Exchange DAG & Node names on NetBackup Master/Media or vise versa.
2. Check Exchange VSS Writer status. All writers should not display status as "Error or Waiting for Completion". check command --> "vssadmin list writers"
3. Check communication between NetBackup Master/Media and Exchange DAG Nodes. Check command from Master/Media to Exchange Nodes
/usr/openv/netbackup/bin/admincmd/bptestbpcd -host ExchangeNode / DAG
Run above command for all exchange nodes participating in DAG.
If you can post more errors from detailed job status. additional troubleshooting steps can be suggested.
06-29-2023 06:57 AM
Do regular "MS-Windows" Policy backups work fine? Try it for all the hosts and the DAG virtual name too. If that fails then you will need to check name resolution (either through DNS or hosts table).
06-30-2023 06:00 AM
Hello @tarikk ,
three people took some time to give you advice and there is no response from you.
You also did not mention how the stated CU13 is relevant and if the error is related to its applying.
Michal
07-03-2023 06:57 AM
I was on leave and now I see what you wrote. I will try these and get back to you.
07-04-2023 03:15 AM
The problem was solved by itself. When I had the problem, I rebooted the exchange servers. It gave the same error again for 2 days and then it resolved itself.