Exchange differential granular backup failed with status code 130

[Imran_Siddique]

HI-

 I am facing Exchange differential granular backup failed with status code 130, it failed with following error.

Can any one suggest to solve the issue.

3/21/2012 6:11:14 PM - Info nbjm(pid=3548) requesting STANDARD_RESOURCE resources from RB for backup job (jobid=18684, request id:{05EB19A5-2494-476F-AA1A-C702C2D46141}) 
3/21/2012 6:11:14 PM - requesting resource Email
3/21/2012 6:11:14 PM - requesting resource NB-server.NBU_CLIENT.MAXJOBS.mbx-01
3/21/2012 6:11:14 PM - requesting resource Nb-Server.NBU_POLICY.MAXJOBS.EmailDBsCI-South
3/21/2012 6:11:14 PM - granted resource NB-server.NBU_CLIENT.MAXJOBS.mbx-01
3/21/2012 6:11:14 PM - granted resource NB-Server.NBU_POLICY.MAXJOBS.EmailDBsCI-South
3/21/2012 6:11:14 PM - granted resource
3/21/2012 6:11:14 PM - granted resource Email
3/21/2012 6:11:14 PM - estimated 0 Kbytes needed
3/21/2012 6:11:14 PM - begin Parent Job
3/21/2012 6:11:14 PM - begin Snapshot, Start Notify Script
3/21/2012 6:11:14 PM - Info RUNCMD(pid=5724) started           
3/21/2012 6:11:14 PM - started
3/21/2012 6:11:15 PM - Info RUNCMD(pid=5724) exiting with status: 0        
Status 0
3/21/2012 6:11:15 PM - end Snapshot, Start Notify Script; elapsed time: 00:00:01
3/21/2012 6:11:15 PM - begin Snapshot, Step By Condition
Status 0
3/21/2012 6:11:15 PM - end Snapshot, Step By Condition; elapsed time: 00:00:00
3/21/2012 6:11:15 PM - begin Snapshot, Read File List
Status 0
3/21/2012 6:11:15 PM - end Snapshot, Read File List; elapsed time: 00:00:00
3/21/2012 6:11:15 PM - begin Snapshot, Create Snapshot
3/21/2012 6:11:16 PM - started process bpbrm (1648)
3/21/2012 6:11:24 PM - Info bpbrm(pid=1648) mbx-01 is the host to backup data from    
3/21/2012 6:11:24 PM - Info bpbrm(pid=1648) reading file list from client       
3/21/2012 6:11:24 PM - Info bpbrm(pid=1648) start bpfis on client        
3/21/2012 6:11:24 PM - begin Create Snapshot
3/21/2012 6:11:26 PM - Info bpfis(pid=8516) Backup started          
3/21/2012 6:11:49 PM - Critical bpbrm(pid=1648) from client mbx-01: FTL - snapshot creation failed - SNAPSHOT_NOTIFICATION::PostSnapshot failed., status 130
3/21/2012 6:11:49 PM - Critical bpbrm(pid=1648) from client mbx-01: FTL - snapshot creation failed, status 130  
3/21/2012 6:11:49 PM - Warning bpbrm(pid=1648) from client mbx-01: WRN - NEW_STREAM0 is not frozen   
3/21/2012 6:11:49 PM - Warning bpbrm(pid=1648) from client mbx-01: WRN - Microsoft Information Store:\DB1is not frozen 
3/21/2012 6:11:50 PM - Warning bpbrm(pid=1648) from client mbx-01: WRN - Microsoft Information Store:\DB2 is not frozen 
3/21/2012 6:11:50 PM - Warning bpbrm(pid=1648) from client mbx-01: WRN - Microsoft Information Store:\DB3 is not frozen 
3/21/2012 6:11:50 PM - Warning bpbrm(pid=1648) from client mbx-01: WRN - Microsoft Information Store:\First Storage Group is not frozen
3/21/2012 6:11:50 PM - Warning bpbrm(pid=1648) from client mbx-01: WRN - Microsoft Information Store:\DB4 is not frozen 
3/21/2012 6:11:50 PM - Warning bpbrm(pid=1648) from client mbx-01: WRN - Microsoft Information Store:\Public Folder Storage Group is not frozen
3/21/2012 6:11:50 PM - Warning bpbrm(pid=1648) from client mbx-01: WRN - Microsoft Information Store:\DB5 is not frozen 
3/21/2012 6:11:50 PM - Info bpfis(pid=8516) done. status: 130         
3/21/2012 6:11:50 PM - end Create Snapshot; elapsed time: 00:00:26
3/21/2012 6:11:53 PM - end writing
Status 130
3/21/2012 6:11:53 PM - end Snapshot, Create Snapshot; elapsed time: 00:00:38
3/21/2012 6:11:53 PM - begin Snapshot, Stop On Error
Status 0
3/21/2012 6:11:53 PM - end Snapshot, Stop On Error; elapsed time: 00:00:00
3/21/2012 6:11:53 PM - begin Snapshot, Delete Snapshot On Exit
3/21/2012 6:11:53 PM - begin Snapshot, Delete Snapshot On Exit
3/21/2012 6:11:54 PM - started process bpbrm (4384)
3/21/2012 6:12:06 PM - end writing
Status 0
3/21/2012 6:12:06 PM - end Snapshot, Delete Snapshot On Exit; elapsed time: 00:00:13
3/21/2012 6:12:06 PM - begin Snapshot, End Notify Script
3/21/2012 6:12:06 PM - Info RUNCMD(pid=5276) started           
3/21/2012 6:12:06 PM - Info RUNCMD(pid=5276) exiting with status: 0        
Status 0
3/21/2012 6:12:06 PM - end Snapshot, End Notify Script; elapsed time: 00:00:00
Status 130
3/21/2012 6:12:06 PM - end Snapshot, Delete Snapshot On Exit; elapsed time: 00:00:13
system error occurred(130)

[CraigV]

...moved to the correct forum!

[Marianne]

Please share all relevant info:

NBU version on Master, Media server and Exchange Client
Exchange version
OS on Master, Media server and Exchange Client

You will need bpfis log on mbx-01 to troubleshoot snapshot error.
Ensure bpfis log folder exists in <install-path>\veritas\netbackup\logs.

Please post this log as attachment after the next failure.

[Imran_Siddique]

NBU version on Master, Media server and Exchange Clien:  7.1.0.2

Exchange version: 2007

OS on Master, Media server: Windows 2008 std server

OS on Exchange Client: Windows  2003 Ent Server

bpfis logs folder is not avilable in mbx-01 server

[Marianne · Accepted solution]

Please create the bpfis folder on the Exchange server and post the log as attachment after next failure.

Windows 2003 is known for VSS 'issues'. Please confirm status of VSS writers on Exchange server:

vssadmin list providers
vssadmin list writers

Check Event Viewer Application log for errors.

Recommended VSS hotfix: http://support.microsoft.com/kb/940349

[V4]

Does  Full Backup works fine.

Does this issue persist only with Diff/Incr backup

Check if Exchange admins, if they have enabled Circular logging on DB or not. If it is enabled thhey Diff/Incr won't work as transaction logs gets truncated to save disk space.