Expired images manually, but job does not work

[katek]

Hi there,

I expired some images in Catalog because of high watermark (error 127).

However, after deleting images, the backup job does not work.

I can backup manually (by right-click the policy), but scheduled jobs are not working.

I have enough disk space, and other jobs doing well.

Please advice,

Kate

[Marianne]

Are Policy schedules configured as Calendar or Frequency?
How often are jobs supposed to run?
When last did a manual job succeed? 

Please bear in mind that manual jobs will affect Automatic schedules.

The Global settings of "x tries per xx hours" will also affect retries of jobs after a failure.

[katek]

Marianne,

Thank you for quick reply.

The job is supporsed to run once per hour, configured as Frequency.
It stopped just before I expired images.

I waited several hours (or changed time setting of server), but nothing happens.
I'm gonna check global settings, and maybe wait for another hour.

Arigato!

Kate

[Marianne · Accepted solution]

I have seen since NBU 5.x days how one failure broke hourly backups with default 2 tries per 12 hours.
Sometimes a manual backup will kickstart the hourly backups again, but this does not always work.
Global setting of 1/2 tries per 1 hour will fix the problem, but not always desirable as this is a Global setting and cannot be customised per client or per policy.

[katek]

Marianne,

Thank you again for your reply. It helps a lot.

A manual backup did not kickstart, and I cannot change Global setting.

Insted, I create a new policy by copying the stopped one. 

I disactivated the old one, and will expire all image files.

It works well!

Additional questions:

Is there any difference between the two policies except their name?

Is there any attibutes or settings which cannot copy?

Kate