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How do I troubleshoot 0xe0001005 using RMAN on Linux SuSE 10 x86_64 with version 12 of the agent

william_1066
Not applicable

I am trying to get RMAN to work with the agent on platform as per title.

 

My question is "What further steps can I take to get closer to the cause of the problem" ?

 

I can run a filesystem backup without issue, RMAN jobs can be submitted from the backup server but error as below.  More information is below any advice appreciated. 

 

The version of beremote on the linux server is

VERITAS_Backup_Exec_File_Version=12.0.1364.0

 

The RMAN output shows the following (content that adds no value left out)

connected to target database: DB0852O (DBID=4008785033)

connected to recovery catalog database

RMAN-00571: ===========================================================

RMAN-00569: =============== ERROR MESSAGE STACK FOLLOWS ===============

RMAN-00571: ===========================================================

RMAN-03009: failure of allocate command on ch0 channel at 10/14/2008 18:47:43

ORA-19554: error allocating device, device type: SBT_TAPE, device name:

ORA-27023: skgfqsbi: media manager protocol error

ORA-19511: Error received from media manager layer, error text:

BEError(0xe0001005) Backup Exec encountered an unexpected error.

 

using sbttest results in the following output

The sbt function pointers are loaded from libobk.so library.
-- sbtinit succeeded
-- sbtinit (2nd time) succeeded
sbtinit: Media manager supports SBT API version 2.0
sbtinit: Media manager is version 1.1.0.0
sbtinit: vendor description string=Symantec/BackupExec/1.1.0
sbtinit: allocated sbt context area of 8 bytes
MMAPI error from sbtinit2: 7501, BEError(0xe0001005) Backup Exec encountered an unexpected error.

-- sbtinit2 failed
Memory fault
 

 

For the above sbttest run the ralus log and the stubtrace log for the sbttest show the following.

 

(tail of ralus log)

29e12170 Wed Oct 15 11:10:27 2008 CBsaHandlerBE::vxbsaInit : Using config file /etc/VRTSralus/ralus.cfg
29e12170 Wed Oct 15 11:10:27 2008 CBsaHandlerBE::setFsInfo() : Called
29e12170 Wed Oct 15 11:10:27 2008 CBsaHandler::vxbsaGetEnv() : Returning NBBSA_DATA_ID=64
29e12170 Wed Oct 15 11:10:27 2008 CBsaHandler::vxbsaGetEnv() : Returning NBBSA_BEDS_ID=64
29e12170 Wed Oct 15 11:10:27 2008 CBsaHandler::vxbsaGetEnv() : Returning NBBSA_BEDS_VER=0
29e12170 Wed Oct 15 11:10:27 2008 CBsaHandlerBE::vxbsaTerminate() : Called
29e12170 Wed Oct 15 11:10:27 2008 CBsaHandlerBE::stopPollerThread() : Called
29e12170 Wed Oct 15 11:10:27 2008 CBsaHandlerBE::stopPollerThread() : Releasing poller thread handle
29e12170 Wed Oct 15 11:10:27 2008 CBsaHandlerBE::vxbsaTerminate() : Session count = 0
29e12170 Wed Oct 15 11:10:27 2008 CBsaHandlerBE::vxbsaTerminate() : Releasing poller thread handle

 

The stubtrace log shows the following

Stub library libobk.so loaded successfully, trying to load libbeobk.so and dependent libraries ...
Successfully loaded libbeobk.so and its dependent libraries.

 

 

Message Edited by william_1066 on 10-15-2008 02:22 AM
0 REPLIES 0