12-30-2013 01:38 AM
Hi,
I want to read the file generated while applying the TECH below
http://www.symantec.com/business/support/index?page=content&id=TECH58549
I got generated debug files as below:
OSS_HACS_ROOT_oss1_bk_oss2_bk_1388376722_INCR_debug_dump.f
Could you please advice on how to read this file in order to troubleshoot an issue hapening during a backup of multiplexed policy using Netbackup.
Thanks &BR
12-30-2013 02:51 AM
it is an ASCII file..
so you can use any regular editiors to read it
like in Unix..
Vi <filename>
cat <filename>
more <filename>
head
tail
etc....
see the man pages for those command for more details and Options..
12-30-2013 03:06 AM
Hi, Thanks
Sorry, this is not the file I want to read.
Instead, I meant the file with .f as extension such as:
OSS_HACS_DATA_oss1_bk_oss2_bk_1388364318_INCR.f
I guess this is the file I have to investigate on, right?
12-30-2013 03:48 AM
No, you need to look into the file which ends with debug_dump.f
the other file is is the image file OSS_HACS_DATA_oss1_bk_oss2_bk_1388364318_INCR.f is the image file , i do not suggest to open it..
12-30-2013 05:30 AM
What if the debug_dump file is empty and we are getting error code 13 in netbackup?
BR
12-30-2013 06:31 AM
does backup job is writing any data into it...? or its just faling without writing any data?
show us the detail status of the job?
what is the OS of client?
netbackup verison?
Backup selection?
12-31-2013 02:44 PM
The backup started writing the data "begin writing" until the below error occured at time : 01:33:30
12/30/2013 01:33:11 ombsb oss1_bk client oss1_bk handling path /Backup/ombsnap/segment1
12/30/2013 01:33:12 ombsb oss1_bk started backup job for client oss1_bk, policy OSS_HACS_DATA_oss1_bk_oss2_bk, schedule
Daily_Incr on storage unit ombsb-hcart-robot-tld-3
12/30/2013 01:33:13 ombsb oss1_bk begin writing backup id oss1_bk_1388363591, copy 1, fragment 1, to media id 6532L4 on drive
HP.ULTRIUM4-SCSI.003 (index 3)
12/30/2013 01:33:30 ombsb oss1_bk File: ../nbe_cat_entry.h Line: 286: invalid input data, Function: decode_data_field
12/30/2013 01:33:30 ombsb oss1_bk db_FLISTsend failed: file read failed (13)
12/30/2013 01:41:51 ombsb oss1_bk read of TIR file failed: the file list is incomplete
12/30/2013 01:41:52 ombsb oss1_bk CLIENT oss1_bk POLICY OSS_HACS_DATA_oss1_bk_oss2_bk SCHED Daily_Incr EXIT STATUS 13 (file
read failed)
12/30/2013 01:41:52 ombsb oss1_bk backup of client oss1_bk exited with status 13 (file read failed)
OS of Client : Solaris 10
Netbackup version: 7.5
Backup selection: /Backup/ombsnap/segment1
BR
12-31-2013 10:20 PM
please attach the file that is ending with debug_dump.f to this post