Issue with orphan account. Please advised

[netbackup19]

I have not been able to find a solution to this problem, If I have to loose access to previous backup data I willing to go that route. Please advised

[davidmoline]

Hi @netbackup19 

This looks like NetBackup was setup to use a service account to operate (are you running version 10+?).

Try using the nbserviceusercmd command (bin\goodies folder) to change the service user (either to an existing user or to use the local service account or local system account). 

David

[netbackup19]

Veritas Netbackup Ver 9.0.0.1. I was unable to find  nbserviceusercmd.exe in the Goodies folder is there a manual way to do it? 

[davidmoline]

Hi @netbackup19 

Looks like a possibly simpler solution (I was assuimng you were running version 9.1+). 

Have a look at this article and see if this resolves your issue:
https://www.veritas.com/content/support/en_US/article.100052149.html

Given the number of files/folders covered, it may take some time to remove the rougue SID.

David