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LTID & VMD is not starting. IPC erros on debug logs

ajiwww
Level 4

‎01-25-2012 09:23 AM

After restarting netbackup services, VMD & LTID is not starting. VMD came up after starting manually. LTID is not starting. lots of errors on debug logs

 

10:26:37.761 [2572484] <4> ltid: INITIATING

10:26:37.763 [2572484] <2> mm_getnodename: cached_hostname memcf-master, cached_method 3

10:26:37.827 [2572484] <2> mm_ncbp_gethostname: GetNBUName <memcf-master>

10:26:37.827 [2572484] <2> mm_getnodename:  (5) hostname memcf-master (from mm_ncbp_gethostname)

10:26:37.827 [2572484] <4> ltid: EMM tuning parameters: emm_retries = 1, emm_connect_timeout = 20, emm_request_timeout = 300

10:26:37.827 [2572484] <4> ltid: using Scan Host status interval 300

10:26:37.828 [2572484] <4> ltid: auto_correct_paths set to 0

10:26:37.853 [2572484] <16> tapelib: shmat() failed attaching shared memory, The process file table is full.

10:26:37.854 [2572484] <16> InitLtidCreateShmObjects: Error in IPC SHMAT call

10:26:37.854 [2572484] <16> TermLtid: Shutting down ltid, ToAnswer = no

10:26:39.854 [2572484] <4> TermLtid: chmod dev files

10:26:39.868 [2572484] <4> TermLtid: emmlib_uninitialize failed, status=328

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4 REPLIES 4

Marianne
Level 6
Partner    VIP    Accredited Certified

‎01-25-2012 09:47 AM

Please tell us more about this environment:

  • NBU version and patch level
  • OS version
  • Master with multiple media servers or standalone master/media server?
  • New installation that has never worked before?
  • Installation that has worked fine before but no more?
  • Are there other applications running on master?
  • Physical resources - memory/cpu?

Handy NetBackup Links
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Kernel_Panic
Level 4

‎01-25-2012 10:52 AM

Send us the details requested by Marianne.

On the other hand if you are not able to start the LTID check the tape drive status (stuck tapes ? , turned off ?) calling the commands robtest or vmoprcmd.
Once you are 100% sure that the hard is fine, while no backups are running run the command NBRBUTIL -resetall.
Try restarting the Netbackup services and check for the LTID to be UP and running.

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Yasuhisa_Ishika
Level 6
Partner Accredited Certified

‎01-25-2012 09:32 PM

Have you make any change like changing kernel parameters, installing new software?

By shmop(2) manual on Solaris 10,

     EMFILE          The  number  of   shared   memory   segments
                     attached to the calling process would exceed
                     the system-imposed limit.
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mph999
Level 6
Employee Accredited

‎01-25-2012 11:37 PM

Is this not a nofiles issue ?

What is the output of ulimit -a ?

martin

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