MSDP frequently going down

[Ramesh111]

Hi All,

        MSDP is frequently going down and automatically coming up after sometime. 

Master server = Windows 2K8 with Netbackup 7.6.0.4

Media server = Windows 2K8 with Netbackup 7.6.0.4

MSDP = around 8 TB NetApp lun

We are monitoring last few weeks, MSDP is frequently going down and comes up automatically. When I checked with local support team . They said, " There is a bug in 7.6.0.4 and it will be resolved updating to 7.6.1.2 

We don't have plan to update the Netbackup version because of my VM environment is not supported for 7.6.1.2 

I have scheduled reboot for media server monthly once . 2 days before it was rebooted but again issue came. Is there any other way to avoid MSDP down issue.

[RiaanBadenhorst · Accepted solution]

Try adjusting the value for the DPS timeout as per this note

https://www.veritas.com/support/en_US/article.000015384

[Ramesh111]

Thanks Riaan,

                     Today I do the changes and monitor the MSDP for few days and let you know the result.

[Marianne]

Mark_Solutions always recommend a value of 800 in DPS_PROXYDEFAULTRECVTMO.
See https://www-secure.symantec.com/connect/forums/disk-storage-server-down2106 

(Take care that Notepad does not add .txt to the filename).