Media server to Client - Bptestbpcd failed with 25

[nbuhelp]

Hello Mates,

Please help me in understaing more about bptestbpcd command.

Master server connectivity to client is ok.

Media server to client --> bptestbpcd failed with 25, telnet on bpcd and vnetd is working fine.

 <16>bptestbpcd main: Function ConnectToBPCD(xxxa1) failed: 25
<16>bptestbpcd main: cannot connect on socket

With debug switch -

06:27:38.684 [15915] <2> bptestbpcd: VERBOSE = 0
06:27:38.685 [15915] <2> ConnectionCache::connectAndCache: Acquiring new connection for host xyz-nbma, query type 223
06:27:38.687 [15915] <2> vnet_pbxConnect: pbxConnectEx Succeeded
06:27:38.687 [15915] <2> logconnections: BPDBM CONNECT FROM 10.1.xx.xxx.56032 TO 10.1.xx.xxx.1556 fd = 3
06:27:38.690 [15915] <2> db_CLIENTsend: reset client protocol version from 0 to 8
06:27:38.736 [15915] <2> db_end: Need to collect reply
06:27:38.749 [15915] <2> db_freeEXDB_INFO: ?
06:27:38.751 [15915] <2> logconnections: BPCD CONNECT FROM 192.168.xx.xx.999 TO 192.168.xx.xx.13782 fd = 3
06:27:38.751 [15915] <8> vnet_vnetd_push_ipaddr: [vnet_vnetd.c:1823] bptr[i] 192 0xc0
06:27:38.751 [15915] <8> vnet_vnetd_push_ipaddr: [vnet_vnetd.c:1823] bptr[i] 168 0xa8
06:27:38.751 [15915] <8> vnet_vnetd_push_ipaddr: [vnet_vnetd.c:1823] bptr[i] 15 0xf
06:27:38.751 [15915] <8> vnet_vnetd_push_ipaddr: [vnet_vnetd.c:1823] bptr[i] 40 0x28
06:29:08.753 [15915] <2> vnet_pop_byte: vnet.c.183: 0: Function failed: 11 0x0000000b
06:29:08.753 [15915] <2> vnet_pop_string: vnet.c.278: 0: Function failed: 11 0x0000000b
06:29:08.753 [15915] <2> vnet_pop_signed: vnet.c.321: 0: Function failed: 11 0x0000000b
06:29:08.753 [15915] <2> vnet_pop_status: vnet.c.399: 0: Function failed: 11 0x0000000b
06:29:08.753 [15915] <8> vnet_begin_connect_back: [vnet_vnetd.c:611] status 11 0xb
06:29:08.753 [15915] <2> ConnectToBPCD: bpcd_connect_and_verify(xxxa1, xxxa1) failed: 25
<16>bptestbpcd main: Function ConnectToBPCD(xxxa1) failed: 25
06:29:08.753 [15915] <16> bptestbpcd main: Function ConnectToBPCD(xxxa1) failed: 25
<16>bptestbpcd main: cannot connect on socket
06:29:08.767 [15915] <16> bptestbpcd main: cannot connect on socket
<2>bptestbpcd: cannot connect on socket
06:29:08.768 [15915] <2> bptestbpcd: cannot connect on socket
<2>bptestbpcd: EXIT status = 25
06:29:08.768 [15915] <2> bptestbpcd: EXIT status = 25
cannot connect on socket

HARDWARE LINUX_RH_X86
VERSION NetBackup 7.6.0.4

[areznik]

Check connectivity from the client side to the media server. I think you're able to establish a connection to the client, but it is not able to do a connect back to the media server. Make sure you can ping and nslookup the media server from the client.

[Marianne · Accepted solution]

You have also posted the same query and marked it for PartnerNet group only: https://www-secure.symantec.com/connect/forums/media-server-client-bptestbpcd-failed-25-0 This was my reply to that post: Telnet tests port connectivity in one direction only. bptestbpcd does a lot more - port connectivity to client as well as connect back from the client and also forward and reverse name lookup in both directions. I prefer to add -verbose to the command as well. Create bpcd log folder on the client before running bptestbpcd again. Is anything logged in bpcd? Can client resolve server's IP address to hostname that exists in client's Server list? Is iptables disabled on client and server?

[nbuhelp]

Thanks for clearing about telnet and bptestbpcd

Jus got update from client their was some conflict betweeen frwd & rever lookup - Issue has been resolved now

I will delete that post from ParthNetgroup  It took 3, 4 hours to publish my post once i saved it. I wasn't aware about that.

Thanks Marianne.