NBU restore with BMR enabled failed

[gumbo]

I'm using NBU 7.0.1 on a SUSE 10 Master server and client. When I attempted to perform a full system backup with BMR enabled, I received the following error:

Error bpbrm (pid=24171) BMRERR: Received BMR error: Failed to discover System. (1)

Error bpbrm (pid=24171) BMRERR: Received BMR error: BMR information discovery failed. (1)

Error bpbrm (pid=24171) BMRERR: Did not receive cmr client request from svr7, status = 0.

I looked into the logs on the client system and it suggested either the boot server or database on the master server isnt configured. I'm certain the database on the master server is configured correctly however, I did not register the boot server on the master server because I did not think it was necessary since I am planning to do a media restore.

Any ideas what the problem may be?

EDIT:

I performed a vxviewlog -i 121 on the client and this is the log that resulted:

10/20/10 11:02:04.166 [fileAttribsCommon.cpp:FileExistsCommon()] Could not do stat on file /usr/openv/netbackup/baremetal/client/data/
10/20/10 11:02:04.184 [fileAttribsCommon.cpp:FileExistsCommon()] Could not do stat on file /etc/redhat-release
10/20/10 11:02:04.184 V-128-312 [bmrSystem.cpp:SetOsInfo()] Unsupported Linux release: SUSE Linux Enterprise Server 10 (x86_64)
10/20/10 11:02:04.189 [CSystemAgent.cpp:discover()] Failed verifying OS support for .
10/20/10 11:02:04.189 [CBmrSaveCfg::discover()] sysAgent->discover failed, rc=4
10/20/10 11:02:04.189 [Error] V-121-12 Failed to discover System.
10/20/10 11:02:04.193 [Error] V-121-35 BMR information discovery failed.
10/20/10 11:05:22.342 [fileAttribsCommon.cpp:FileExistsCommon()] Could not do stat on file /usr/openv/netbackup/baremetal/client/data/bundle.dat
10/20/10 11:05:22.343 [fileAttribsCommon.cpp:FileExistsCommon()] Could not do stat on file /usr/openv/netbackup/baremetal/client/data/bmrcli.xml
10/20/10 11:05:22.348 [fileAttribsCommon.cpp:FileExistsCommon()] Could not do stat on file /etc/redhat-release
10/20/10 11:05:22.348 V-128-312 [bmrSystem.cpp:SetOsInfo()] Unsupported Linux release: SUSE Linux Enterprise Server 10 (x86_64)
10/20/10 11:05:22.353 [CSystemAgent.cpp:discover()] Failed verifying OS support for .
10/20/10 11:05:22.353 [CBmrSaveCfg::discover()] sysAgent->discover failed, rc=4
10/20/10 11:05:22.353 [Error] V-121-12 Failed to discover System.
10/20/10 11:05:22.357 [Error] V-121-35 BMR information discovery failed.
10/20/10 11:08:02.791 [fileAttribsCommon.cpp:FileExistsCommon()] Could not do stat on file /usr/openv/netbackup/baremetal/client/data/bundle.dat
10/20/10 11:08:02.791 [fileAttribsCommon.cpp:FileExistsCommon()] Could not do stat on file /usr/openv/netbackup/baremetal/client/data/bmrcli.xml
10/20/10 11:08:02.796 [fileAttribsCommon.cpp:FileExistsCommon()] Could not do stat on file /etc/redhat-release
10/20/10 11:08:02.796 V-128-312 [bmrSystem.cpp:SetOsInfo()] Unsupported Linux release: SUSE Linux Enterprise Server 10 (x86_64)
10/20/10 11:08:02.801 [CSystemAgent.cpp:discover()] Failed verifying OS support for .
10/20/10 11:08:02.801 [CBmrSaveCfg::discover()] sysAgent->discover failed, rc=4
10/20/10 11:08:02.801 [Error] V-121-12 Failed to discover System.
10/20/10 11:08:02.805 [Error] V-121-35 BMR information discovery failed.
10/20/10 12:03:53.491 [fileAttribsCommon.cpp:FileExistsCommon()] Could not do stat on file /usr/openv/netbackup/baremetal/client/data/bundle.dat
10/20/10 12:03:53.491 [fileAttribsCommon.cpp:FileExistsCommon()] Could not do stat on file /usr/openv/netbackup/baremetal/client/data/bmrcli.xml
10/20/10 12:03:53.520 [fileAttribsCommon.cpp:FileExistsCommon()] Could not do stat on file /etc/redhat-release
10/20/10 12:03:53.528 V-128-312 [bmrSystem.cpp:SetOsInfo()] Unsupported Linux release: SUSE Linux Enterprise Server 10 (x86_64)
10/20/10 12:03:53.533 [CSystemAgent.cpp:discover()] Failed verifying OS support for .
10/20/10 12:03:53.533 [CBmrSaveCfg::discover()] sysAgent->discover failed, rc=4
10/20/10 12:03:53.533 [Error] V-121-12 Failed to discover System.
10/20/10 12:03:53.545 [Error] V-121-35 BMR information discovery failed.

Strange I thought SUSE Linux Enterprise Server 10 was supported for BMR according to this documentation:    http://www.symantec.com/docs/TECH76648 

EDIT:

Found the problem! It was because my client wasnt updated to 7.0.1. I was able to do a BMR on a Win03 v 7.0.1 master to a 7.0.0 client so I thought backward compatibility was true for BMR also. Then after reading more carefully, I realized BMR is only supported on SUSE 7.0.1.

[mandar_khanolka]

I think this issue has been resolved.

Thanks.

-Mandar