NDMP Drive down and cannot up

animalman · ‎01-16-2014

Dear All,

I need to solve issue about NDMP Tape device down. Tape drive will down in a few minute after I try to up. and I try to verify anything and it's ok but I cannot find out solution to solve this problem.

+LTID log +++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++

17:22:19.335 [32047112] <6> DownDrivePath: DOWNing path c224t0l1 for IBM.ULTRIUM-TD2.101 on host kcsbku21

17:22:19.335 [32047112] <6> WriteEntry: Updating drive IBM.ULTRIUM-TD2.101 at path c224t0l1 on attach host emcnasapp01

17:22:20.396 [32047112] <6> DownDrivePath: DOWNing path c240t0l1 for IBM.ULTRIUM-TD2.102 on host kcsbku21

17:22:20.396 [32047112] <6> WriteEntry: Updating drive IBM.ULTRIUM-TD2.102 at path c240t0l1 on attach host emcnasapp01

17:22:21.463 [32047112] <6> DownDrivePath: DOWNing path c224t0l1 for IBM.ULTRIUM-TD2.103 on host kcsbku21

17:22:21.463 [32047112] <6> WriteEntry: Updating drive IBM.ULTRIUM-TD2.103 at path c224t0l1 on attach host emcnasdbp01

17:22:22.523 [32047112] <6> DownDrivePath: DOWNing path c240t0l1 for IBM.ULTRIUM-TD2.104 on host kcsbku21

17:22:22.523 [32047112] <6> WriteEntry: Updating drive IBM.ULTRIUM-TD2.104 at path c240t0l1 on attach host emcnasdbp01

17:22:23.583 [32047112] <6> DownDrivePath: DOWNing path c224t0l0 for IBM.ULTRIUM-TD2.097 on host kcsbku21

17:22:23.583 [32047112] <6> WriteEntry: Updating drive IBM.ULTRIUM-TD2.097 at path c224t0l0 on attach host emcnasapp01

17:22:24.640 [32047112] <6> DownDrivePath: DOWNing path c240t0l0 for IBM.ULTRIUM-TD2.098 on host kcsbku21

17:22:24.640 [32047112] <6> WriteEntry: Updating drive IBM.ULTRIUM-TD2.098 at path c240t0l0 on attach host emcnasapp01

17:22:25.710 [32047112] <6> DownDrivePath: DOWNing path c64t0l0 for HP.ULTRIUM4-SCSI.001 on host kcsbku21

17:22:25.710 [32047112] <6> WriteEntry: Updating drive HP.ULTRIUM4-SCSI.001 at path c64t0l0 on attach host emcnasapp01

17:22:25.716 [32047112] <16> update_drive: (0) UpdateDrive failed, emmError = 2000001, nbError = 0

17:22:25.717 [32047112] <16> WriteEntry: (-) Translating EMM_ERROR_DriveNotExist(2000001) to 297 in the device management context

17:22:25.717 [32047112] <3> logstderrmsg: emmlib_UpdateDriveRuntime failed, status=297

17:22:25.728 [32047112] <16> emmlib_DrivePathQuery: (0) GetDrivePaths failed, emmError = 2007031, nbError = 0

17:22:25.729 [32047112] <16> DownDrivePath: (-) Translating EMM_ERROR_SQLNoDataFound(2007031) to 328 in the device management context

17:22:25.729 [32047112] <6> DownDrivePath: failed retrieving alternative path for drive HP.ULTRIUM4-SCSI.001. retval = 328

17:22:26.729 [32047112] <6> DownDrivePath: DOWNing path c224t0l0 for IBM.ULTRIUM-TD2.099 on host kcsbku21

17:22:26.729 [32047112] <6> WriteEntry: Updating drive IBM.ULTRIUM-TD2.099 at path c224t0l0 on attach host emcnasdbp01

17:22:27.785 [32047112] <6> DownDrivePath: DOWNing path c240t0l0 for IBM.ULTRIUM-TD2.100 on host kcsbku21

17:22:27.785 [32047112] <6> WriteEntry: Updating drive IBM.ULTRIUM-TD2.100 at path c240t0l0 on attach host emcnasdbp01

++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++

+Verify NDMP drive config +++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++

# tpautoconf -verify emcnasapp01

Connecting to host "emcnasapp01" as user "ndmp"...

Waiting for connect notification message...

Opening session--attempting with NDMP protocol version 4...

Opening session--successful with NDMP protocol version 4

host supports TEXT authentication

host supports MD5 authentication

Getting MD5 challenge from host...

Logging in using MD5 method...

Host info is:

host name "server_2"

os type "DartOS"

os version "EMC Celerra File Server.T.5.6.52.2"

host id "abc1997"

Login was successful

Host supports LOCAL backup/restore

Host supports 3-way backup/restore

# tpautoconf -verify emcnasdbp01

Connecting to host "emcnasdbp01" as user "ndmp"...

Waiting for connect notification message...

Opening session--attempting with NDMP protocol version 4...

Opening session--successful with NDMP protocol version 4

host supports TEXT authentication

host supports MD5 authentication

Getting MD5 challenge from host...

Logging in using MD5 method...

Host info is:

host name "server_3"

os type "DartOS"

os version "EMC Celerra File Server.T.5.6.52.2"

host id "abc1997"

Login was successful

Host supports LOCAL backup/restore

Host supports 3-way backup/restore

# tpautoconf -probe emcnasdbp01

Host "emcnasdbp01" tape device model "ULTRIUM-TD4 ":

Device "c32t0l0" attributes=(0x4) RAW

COMPRESSION=1

SERIAL_NUMBER=1310290525

Host "emcnasdbp01" tape device model "Ultrium 4-SCSI ":

Device "c64t0l0" attributes=(0x4) RAW

COMPRESSION=1

SERIAL_NUMBER=HU1051E7U0

Host "emcnasdbp01" tape device model "Ultrium 4-SCSI ":

Device "c80t0l0" attributes=(0x4) RAW

COMPRESSION=1

SERIAL_NUMBER=HUE11405J8

Host "emcnasdbp01" tape device model "Ultrium 4-SCSI ":

Device "c96t0l0" attributes=(0x4) RAW

COMPRESSION=1

SERIAL_NUMBER=HU1148KUL6

Host "emcnasdbp01" tape device model "ULTRIUM-TD2 ":

Device "c224t0l0" attributes=(0x4) RAW

COMPRESSION=1

SERIAL_NUMBER=5243440082

Host "emcnasdbp01" tape device model "ULTRIUM-TD2 ":

Device "c224t0l1" attributes=(0x4) RAW

COMPRESSION=1

SERIAL_NUMBER=524344008B

Host "emcnasdbp01" tape device model "ULTRIUM-TD2 ":

Device "c240t0l0" attributes=(0x4) RAW

COMPRESSION=1

SERIAL_NUMBER=524344007B

Host "emcnasdbp01" tape device model "ULTRIUM-TD2 ":

Device "c240t0l1" attributes=(0x4) RAW

COMPRESSION=1

SERIAL_NUMBER=5243440086

# tpautoconf -probe emcnasapp01

Host "emcnasapp01" tape device model "ULTRIUM-TD4 ":

Device "c32t0l0" attributes=(0x4) RAW

COMPRESSION=1

SERIAL_NUMBER=1310290525

Host "emcnasapp01" tape device model "Ultrium 4-SCSI ":

Device "c48t0l0" attributes=(0x4) RAW

COMPRESSION=1

SERIAL_NUMBER=HU1148KUL6

Host "emcnasapp01" tape device model "Ultrium 4-SCSI ":

Device "c64t0l0" attributes=(0x4) RAW

COMPRESSION=1

SERIAL_NUMBER=HU1051E7U0

Host "emcnasapp01" tape device model "Ultrium 4-SCSI ":

Device "c80t0l0" attributes=(0x4) RAW

COMPRESSION=1

SERIAL_NUMBER=HUE11405J8

Host "emcnasapp01" tape device model "ULTRIUM-TD2 ":

Device "c224t0l0" attributes=(0x4) RAW

COMPRESSION=1

SERIAL_NUMBER=5243440083

Host "emcnasapp01" tape device model "ULTRIUM-TD2 ":

Device "c224t0l1" attributes=(0x4) RAW

COMPRESSION=1

SERIAL_NUMBER=5243440097

Host "emcnasapp01" tape device model "ULTRIUM-TD2 ":

Device "c240t0l0" attributes=(0x4) RAW

COMPRESSION=1

SERIAL_NUMBER=524344007A

Host "emcnasapp01" tape device model "ULTRIUM-TD2 ":

Device "c240t0l1" attributes=(0x4) RAW

COMPRESSION=1

SERIAL_NUMBER=5243440084

++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++

Please help!!!! Now my workaround is delete tape device from NBU and reconfig again but in 2-3 days I will face this issue again.

rk1074 · ‎01-16-2014

please share the output of tpconfig -dl and the bptm logs details

Also please share ur env. details as well

animalman · ‎01-16-2014

Hi rk1074

for tpconfig -dl

++++++++++++++++++++++++++++

# tpconfig -dl

Currently defined drives and robots are:

Drive Name HP.ULTRIUM5-SCSI.000

Index 0

NonRewindDrivePath /dev/rmt0.1

Type hcart2

Status UP

SCSI Protection SR (Global)

Shared Access Yes

ACS(2) Definition ACS=0, LSM=0, PANEL=1, DRIVE=13

Serial Number HU1210MCCV

Drive Name IBM.ULTRIUM-TD2.000

Index 1

NonRewindDrivePath /dev/rmt1.1

Type hcart2

Status UP

SCSI Protection SR (Global)

Shared Access No

TLD(0) Definition DRIVE=5

Serial Number 52434400F6

Drive Name IBM.ULTRIUM-TD2.001

Index 2

NonRewindDrivePath /dev/rmt10.1

Type hcart2

Status UP

SCSI Protection SR (Global)

Shared Access No

TLD(0) Definition DRIVE=2

Serial Number 52434400F3

Drive Name HP.ULTRIUM5-SCSI.001

Index 3

NonRewindDrivePath /dev/rmt9.1

Type hcart2

Status UP

SCSI Protection SR (Global)

Shared Access Yes

ACS(2) Definition ACS=0, LSM=0, PANEL=1, DRIVE=1

Serial Number HU1211MHCN

Drive Name IBM.ULTRIUM-TD2.002

Index 4

NonRewindDrivePath /dev/rmt11.1

Type hcart2

Status UP

SCSI Protection SR (Global)

Shared Access No

TLD(0) Definition DRIVE=4

Serial Number 52434400F5

Drive Name IBM.ULTRIUM-TD2.003

Index 5

NonRewindDrivePath /dev/rmt12.1

Type hcart2

Status UP

SCSI Protection SR (Global)

Shared Access No

TLD(0) Definition DRIVE=6

Serial Number 52434400F7

Drive Name IBM.ULTRIUM-TD2.004

Index 6

NonRewindDrivePath /dev/rmt13.1

Type hcart2

Status UP

SCSI Protection SR (Global)

Shared Access No

TLD(0) Definition DRIVE=8

Serial Number 52434400F9

Drive Name IBM.ULTRIUM-TD2.005

Index 7

NonRewindDrivePath /dev/rmt2.1

Type hcart2

Status UP

SCSI Protection SR (Global)

Shared Access No

TLD(0) Definition DRIVE=7

Serial Number 52434400F8

Drive Name IBM.ULTRIUM-TD2.006

Index 8

NonRewindDrivePath /dev/rmt20.1

Type hcart2

Status UP

SCSI Protection SR (Global)

Shared Access No

TLD(0) Definition DRIVE=31

Serial Number 5243440072

Drive Name IBM.ULTRIUM-TD2.007

Index 9

NonRewindDrivePath /dev/rmt21.1

Type hcart2

Status UP

SCSI Protection SR (Global)

Shared Access No

TLD(0) Definition DRIVE=32

Serial Number 5243440073

Drive Name IBM.ULTRIUM-TD2.007

Index 9

NonRewindDrivePath /dev/rmt22.1

Type hcart2

Status UP

SCSI Protection SR (Global)

Shared Access No

TLD(0) Definition DRIVE=32

Serial Number 5243440073

Drive Name IBM.ULTRIUM-TD4.000

Index 10

NonRewindDrivePath /dev/rmt18.1

Type hcart

Status UP

SCSI Protection SR (Global)

Shared Access No

ACS(2) Definition ACS=0, LSM=1, PANEL=1, DRIVE=0

Serial Number 9310078713

Drive Name IBM.ULTRIUM-TD4.001

Index 11

NonRewindDrivePath /dev/rmt19.1

Type hcart

Status UP

SCSI Protection SR (Global)

Shared Access No

ACS(2) Definition ACS=0, LSM=0, PANEL=1, DRIVE=15

Serial Number 9310803644

Drive Name IBM.ULTRIUM-TD2.094

Index 12

NonRewindDrivePath /dev/rmt23.1

Type hcart2

Status UP

SCSI Protection SR (Global)

Shared Access No

TLD(0) Definition DRIVE=33

Serial Number 5243440074

Drive Name IBM.ULTRIUM-TD2.095

Index 13

NonRewindDrivePath /dev/rmt3.1

Type hcart2

Status UP

SCSI Protection SR (Global)

Shared Access No

TLD(0) Definition DRIVE=1

Serial Number 52434400F2

Drive Name IBM.ULTRIUM-TD2.096

Index 14

NonRewindDrivePath /dev/rmt4.1

Type hcart2

Status UP

SCSI Protection SR (Global)

Shared Access No

TLD(0) Definition DRIVE=3

Serial Number 52434400F4

Drive Name IBM.ULTRIUM-TD2.107

Index 15

NonRewindDrivePath /dev/rmt24.1

Type hcart2

Status UP

SCSI Protection SR (Global)

Shared Access No

TLD(0) Definition DRIVE=35

Serial Number 5243440076

Drive Name IBM.ULTRIUM-TD2.097

Index 17

NonRewindDrivePath c224t0l0

NDMP client emcnasapp01

Type hcart2

Status UP

SCSI Protection SR (Global)

Shared Access No

TLD(0) Definition DRIVE=48

Serial Number 5243440083

Drive Name IBM.ULTRIUM-TD2.040

Index 18

NonRewindDrivePath /dev/rmt5.1

Type hcart2

Status UP

SCSI Protection SR (Global)

Shared Access No

TLD(4) Definition DRIVE=1

Serial Number 7250530001

Drive Name IBM.ULTRIUM-TD2.041

Index 19

NonRewindDrivePath /dev/rmt6.1

Type hcart2

Status UP

SCSI Protection SR (Global)

Shared Access No

TLD(4) Definition DRIVE=2

Serial Number 7250530002

Drive Name IBM.ULTRIUM-TD2.042

Index 20

NonRewindDrivePath /dev/rmt7.1

Type hcart2

Status UP

SCSI Protection SR (Global)

Shared Access No

TLD(4) Definition DRIVE=3

Serial Number 7250530003

Drive Name IBM.ULTRIUM-TD2.043

Index 21

NonRewindDrivePath /dev/rmt8.1

Type hcart2

Status UP

SCSI Protection SR (Global)

Shared Access No

TLD(4) Definition DRIVE=4

Serial Number 7250530004

Drive Name IBM.ULTRIUM-TD2.044

Index 22

NonRewindDrivePath /dev/rmt14.1

Type hcart2

Status UP

SCSI Protection SR (Global)

Shared Access No

TLD(4) Definition DRIVE=5

Serial Number 7250530005

Drive Name IBM.ULTRIUM-TD2.045

Index 23

NonRewindDrivePath /dev/rmt15.1

Type hcart2

Status UP

SCSI Protection SR (Global)

Shared Access No

TLD(4) Definition DRIVE=6

Serial Number 7250530006

Drive Name IBM.ULTRIUM-TD2.046

Index 24

NonRewindDrivePath /dev/rmt16.1

Type hcart2

Status UP

SCSI Protection SR (Global)

Shared Access No

TLD(4) Definition DRIVE=7

Serial Number 7250530007

Drive Name IBM.ULTRIUM-TD2.047

Index 25

NonRewindDrivePath /dev/rmt17.1

Type hcart2

Status UP

SCSI Protection SR (Global)

Shared Access No

TLD(4) Definition DRIVE=8

Serial Number 7250530008

Drive Name IBM.ULTRIUM-TD2.098

Index 26

NonRewindDrivePath c224t0l1

NDMP client emcnasapp01

Type hcart2

Status UP

SCSI Protection SR (Global)

Shared Access No

TLD(0) Definition DRIVE=58

Serial Number 5243440097

Drive Name IBM.ULTRIUM-TD2.099

Index 27

NonRewindDrivePath c240t0l0

NDMP client emcnasapp01

Type hcart2

Status UP

SCSI Protection SR (Global)

Shared Access No

TLD(0) Definition DRIVE=39

Serial Number 524344007A

Drive Name IBM.ULTRIUM-TD2.100

Index 28

NonRewindDrivePath c240t0l1

NDMP client emcnasapp01

Type hcart2

Status UP

SCSI Protection SR (Global)

Shared Access No

TLD(0) Definition DRIVE=49

Serial Number 5243440084

Drive Name IBM.ULTRIUM-TD2.101

Index 29

NonRewindDrivePath c224t0l0

NDMP client emcnasdbp01

Type hcart2

Status UP

SCSI Protection SR (Global)

Shared Access No

TLD(0) Definition DRIVE=47

Serial Number 5243440082

Drive Name IBM.ULTRIUM-TD2.108

Index 30

NonRewindDrivePath /dev/rmt25.1

Type hcart2

Status UP

SCSI Protection SR (Global)

Shared Access No

TLD(0) Definition DRIVE=36

Serial Number 5243440077

Drive Name IBM.ULTRIUM-TD2.109

Index 31

NonRewindDrivePath /dev/rmt26.1

Type hcart2

Status UP

SCSI Protection SR (Global)

Shared Access No

TLD(0) Definition DRIVE=37

Serial Number 5243440078

Drive Name IBM.ULTRIUM-TD2.110

Index 32

NonRewindDrivePath /dev/rmt27.1

Type hcart2

Status UP

SCSI Protection SR (Global)

Shared Access No

TLD(0) Definition DRIVE=38

Serial Number 5243440079

Drive Name IBM.ULTRIUM-TD2.102

Index 33

NonRewindDrivePath c224t0l1

NDMP client emcnasdbp01

Type hcart2

Status UP

SCSI Protection SR (Global)

Shared Access No

TLD(0) Definition DRIVE=56

Serial Number 524344008B

Drive Name IBM.ULTRIUM-TD2.103

Index 34

NonRewindDrivePath c240t0l0

NDMP client emcnasdbp01

Type hcart2

Status UP

SCSI Protection SR (Global)

Shared Access No

TLD(0) Definition DRIVE=40

Serial Number 524344007B

Drive Name IBM.ULTRIUM-TD2.104

Index 35

NonRewindDrivePath c240t0l1

NDMP client emcnasdbp01

Type hcart2

Status UP

SCSI Protection SR (Global)

Shared Access No

TLD(0) Definition DRIVE=51

Serial Number 5243440086

Currently defined robotics are:

TLD(0) robotic path = /dev/smc0

ACS(2) ACSLS server = acspbs

TLD(4) robotic path = /dev/smc2

TLD(5) robot control host = kcsvcbs41

EMM Server = kcsbku21

++++++++++++++++++++++++++++

Annan · ‎01-17-2014

Hello

We are experiencing the same issue, drives will up but after a few minutes go back down.

Is the any advice out there for this issue?

VOX

NDMP Drive down and cannot up