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NDMP restore is failing with error 5 *(in detailed status error 13 )

bilbiab
Level 3

Hi,

 

 

NDMP restore is failing with error as mentined below.

Its a netapp filer data and we are trying to restore to another Netapp filer. Souce and destination clients are authenticating successfully.

If any one of you faced this issue kindly provide me some light to this problem.

8/15/2011 1:55:57 PM - begin Restore

 

8/15/2011 1:55:59 PM - media H224L4 required
8/15/2011 1:55:59 PM - restoring image innfs013-nb_1307351480
8/15/2011 1:55:59 PM - connecting
8/15/2011 1:55:59 PM - connected; connect time: 00:00:00
8/15/2011 1:55:59 PM - started process bptm (7692)
8/15/2011 1:56:01 PM - requesting resource H224L4
8/15/2011 1:56:02 PM - granted resource H224L4
8/15/2011 1:56:02 PM - granted resource HP.ULTRIUM4-SCSI.007
8/15/2011 1:56:04 PM - started process bptm (7692)
8/15/2011 1:56:04 PM - mounting H224L4
8/15/2011 1:56:47 PM - mounted; mount time: 00:00:43
8/15/2011 1:56:47 PM - positioning H224L4 to file 3
8/15/2011 1:57:13 PM - positioned H224L4; position time: 00:00:26
8/15/2011 1:57:13 PM - begin reading
8/15/2011 1:57:17 PM - Error ndmpagent(pid=9404) ndmp_net_get_host_entry failed           
8/15/2011 1:57:17 PM - Error ndmpagent(pid=9404) NDMP restore failed from path /vol/vol3       
8/15/2011 1:57:20 PM - Error bpbrm(pid=7176) socket read failed, An existing connection was forcibly closed by the remote host.  (10054)
8/15/2011 1:57:20 PM - Error bpbrm(pid=7176) removing rename file N:\Veritas\NetBackup\.rename.7176 on client ba5sbak002 FAILED, status = -2  
8/15/2011 1:57:20 PM - restored image innfs013-nb_1307351480 - (file read failed(13)); restore time 00:01:21
8/15/2011 1:57:20 PM - end Restore; elapsed time: 00:01:23
the restore failed to recover the requested files(5)
8/15/2011 1:57:25 PM - Error bpbrm(pid=7176) client restore EXIT STATUS 13: file read failed 
 
On the destination filer we have 1TB free space. Even I tried to restore only a single file instad of the directory, that is also failing immediately with out reading the media
1 REPLY 1

Andy_Welburn
Level 6

We've already covered some possible resolutions here: https://www-secure.symantec.com/connect/forums/ndmp-restore-failing-error-5-detailed-status-error-13

I know there was no solution, but we could end up covering the same ground again this time too!

Please try not to "multi-post" with the same issue