cancel
Showing results for 
Search instead for 
Did you mean: 

Netbackup 7.0.1 error

EmilianoCaruso
Level 4

Hi all I have install the new Netbackup 7 realese and now i try to work with my backup

I see on the Details tab this error

23/09/2010 09:29:22 - requesting resource Venezia
23/09/2010 09:29:22 - requesting resource cs-netbackup01.NBU_CLIENT.MAXJOBS.cs-archibus-t
23/09/2010 09:29:22 - requesting resource cs-netbackup01.NBU_POLICY.MAXJOBS.cs-archibus-t
23/09/2010 09:29:22 - granted resource cs-netbackup01.NBU_CLIENT.MAXJOBS.cs-archibus-t
23/09/2010 09:29:22 - granted resource cs-netbackup01.NBU_POLICY.MAXJOBS.cs-archibus-t
23/09/2010 09:29:22 - granted resource MediaID=@aaaag;DiskVolume=F:\;DiskPool=Venezia;Path=F:\;StorageServer=cs-netbackup01;MediaServer=cs-...
23/09/2010 09:29:22 - granted resource Venezia
23/09/2010 09:29:22 - estimated 16415478 Kbytes needed
23/09/2010 09:29:22 - started process bpbrm (8972)
23/09/2010 09:29:22 - started
23/09/2010 09:30:25 - Error bpbrm(pid=8972) [ERROR][proxy_get_server_prop_byname_v8]CORBA::SystemException is caught in proxy_get_server_prop_byname_v8, minor = 1330446338, status = 1 
23/09/2010 09:30:25 - Error bpbrm(pid=8972) sts_get_server_prop_byname failed: error 2060057 - retrying      
23/09/2010 09:31:26 - Error bpbrm(pid=8972) [ERROR][proxy_get_server_prop_byname_v8]CORBA::SystemException is caught in proxy_get_server_prop_byname_v8, minor = 1330446338, status = 1 
23/09/2010 09:31:27 - Error bpbrm(pid=8972) sts_get_server_prop_byname failed: error 2060057 - retrying      
23/09/2010 09:32:28 - Error bpbrm(pid=8972) [ERROR][proxy_get_server_prop_byname_v8]CORBA::SystemException is caught in proxy_get_server_prop_byname_v8, minor = 1330446338, status = 1 
23/09/2010 09:32:28 - Error bpbrm(pid=8972) sts_get_server_prop_byname failed: error 2060057 - retrying      
23/09/2010 09:33:30 - Error bpbrm(pid=8972) [ERROR][proxy_get_server_prop_byname_v8]CORBA::SystemException is caught in proxy_get_server_prop_byname_v8, minor = 1330446338, status = 1 
23/09/2010 09:33:30 - Error bpbrm(pid=8972) sts_get_server_prop_byname failed: error 2060057 - retrying      
23/09/2010 09:34:32 - Error bpbrm(pid=8972) [ERROR][proxy_get_server_prop_byname_v8]CORBA::SystemException is caught in proxy_get_server_prop_byname_v8, minor = 1330446338, status = 1 
23/09/2010 09:34:32 - Error bpbrm(pid=8972) sts_get_server_prop_byname failed: error 2060057        
23/09/2010 09:34:32 - Error bpbrm(pid=8972) Client Direct plugin not available (2060057) - Disabling Client Direct  
23/09/2010 09:34:36 - connecting
23/09/2010 09:34:39 - connected; connect time: 00:00:03
23/09/2010 09:34:43 - begin writing

23/09/2010 09:48:04 - Info bpbrm(pid=8972) from client cs-archibus-t: TRV - error clearing archive bit: C:\WINDOWS\Microsoft.NET\Framework\v2.0.50727\CONFIG\enterprisesec.config.cch.4860.2855040991 (WIN32 5: Access is denied. )
23/09/2010 09:48:04 - Info bpbrm(pid=8972) from client cs-archibus-t: TRV - error clearing archive bit: C:\WINDOWS\Microsoft.NET\Framework\v2.0.50727\CONFIG\security.config.cch.4860.2855040991 (WIN32 5: Access is denied. )
23/09/2010 09:48:31 - Warning bpbrm(pid=8972) from client cs-archibus-t: WRN - Removable Storage Management: unable to export database (WIN32 21: The device is not ready. )
23/09/2010 09:48:40 - Warning bpbrm(pid=8972) from client cs-archibus-t: WRN - can't open object: Shadow Copy Components:\System Service\Event Logs\Event Logs (BEDS 0xE0009421: No component files present on the snapshot.)
23/09/2010 09:48:40 - Warning bpbrm(pid=8972) from client cs-archibus-t: WRN - can't open object: Shadow Copy Components:\System Service\Windows Management Instrumentation\WMI (BEDS 0xE0009421: No component files present on the snapshot.)
23/09/2010 09:48:42 - Warning bpbrm(pid=8972) from client cs-archibus-t: WRN - can't open file: System State:\System Files\System Files (WIN32 -536832991: Unknown error)
23/09/2010 09:48:42 - Error bpbrm(pid=8972) from client cs-archibus-t: ERR - Error encountered while attempting to get additional files for System State:\
23/09/2010 09:48:42 - Warning bpbrm(pid=8972) from client cs-archibus-t: WRN - can't open file: System State:\Registry\Registry (WIN32 -536832991: Unknown error)
23/09/2010 09:48:42 - Warning bpbrm(pid=8972) from client cs-archibus-t: WRN - can't open file: System State:\COM+ Class Registration Database\COM+ REGDB (WIN32 -536832991: Unknown error)
23/09/2010 09:50:24 - Error bpbrm(pid=8972) [ERROR][proxy_open_server_v7]CORBA::SystemException is caught in proxy_open_server_v7, minor = 1330446338, status = 1 
23/09/2010 09:50:24 - Error bpbrm(pid=8972) libsts opensvh() 10/09/23 09:50:24: v10_open_server failed in plugin D:\Veritas\NetBackup\bin\\libstspinbostpxy.dll err 2060057 
23/09/2010 09:50:24 - Error bpbrm(pid=8972) sts_open_server failed: error 2060057        
23/09/2010 09:50:26 - end writing; write time: 00:15:43
the requested operation was partially successful(1)

The job was successfully completed, but some files may have been
busy or unaccessible. See the problems report or the client's logs for more details.
 
The backup run Successfully but I see this
 
Can some one have any Idea?
 
Other Now my backup failed with status code 83 on Puredisk pool
 
Regards
 
Emiliano
1 ACCEPTED SOLUTION

Accepted Solutions

AKopel
Level 6

Hey guys,

I was able to fix this by turning off checkpoint backups in the policy. ended up being that the jobs would always fail on a checkpoint boundary (for me 15 minutes). so it would fail at 15 minutes, 30 minutes, 45 minutes etc.

I'm working with support to figure out why checkpoints cause this, but the workaround to turn it off is working great so far!

Aaron

View solution in original post

12 REPLIES 12

Mahesh_Roja
Level 6

Andy_Welburn
Level 6

that you have emboldened? (i.e.you are 'happy' why you are getting the other errors regarding Microsoft.NET\Framework files & RSM etc & maybe the shadow copy errors?)

The only reference I have been able to find so far regarding this is a search for the error 2060057:

nbdevconfig fails with "RDSM has encountered an issue with STS where the server was not found: getStorageServerInfo"

http://www.symantec.com/business/support/index?page=content&id=TECH137918

TMcMullin
Level 0
Partner

I'm seeing the same type of errors on several clients.  Environment is NBU 7.0.1 from end to end.  It appears to be an inability to enable the client-side deduplication capability due to some type of communication failure between the client and the media server.

The two articles cited suggest missing files, but that seems pretty far-fetched.

I think we're going to see more posts about this type of error, as there's more going on than meets the eye.

Yasuhisa_Ishika
Level 6
Partner Accredited Certified

Check name resolutions(DNS, hosts file) on each NetBackup servers and clients.

Douglas_A
Level 6
Partner Accredited Certified

i agree with Yasuhisa, it looks like a name resolution error.. Add host entries on both your OST server and the backup masters and media servers to see how this acts..

 

Also what kind of OST are you using? DataDomain? Puredisk?

Mahesh_Roja
Level 6

Refer the below KB its resolved as your log said

 

WRN - Removable Storage Management: unable to export database (WIN32 21: The device is not ready. )

https://www-secure.symantec.com/connect/forums/wrn-removable-storage-management-unable-export-databa...

Seth_Bokelman
Level 5
Certified

I'm seeing the same errors on 7.01.  I've created entries in the hosts files, and still no luck... Did anyone find a concrete solution to this problem yet?

juggernaut1
Level 5
Partner Accredited Certified

I had the same problem with this error Client Direct plugin not available, I had storage server disk pool configured etc... what i did to fix that  was create a  media server deduplication pool.   The disk pool i had configured was the default poool.  That will fix that for sure.

juggernaut1
Level 5
Partner Accredited Certified

for these errors:

 

rror bpbrm (pid=20691) [ERROR][proxy_get_server_prop_byname_v8]CORBA::SystemException is caught in proxy_get_server_prop_byname_v8, minor = 1330446338, status = 1
11/18/2010 15:06:57 - Error bpbrm (pid=20691) sts_get_server_prop_byname failed: error 2060057 - retrying
11/18/2010 15:07:59 - Error bpbrm (pid=20691) [ERROR][proxy_get_server_prop_byname_v8]CORBA::SystemException is caught in proxy_get_server_prop_byname_v8, minor = 1330446338, status = 1
11/18/2010 15:07:59 - Error bpbrm (pid=20691) sts_get_server_prop_byname failed: error 2060057 - retrying
 
 
i was able to fix these errors after starting the netbackup proxy service.   i added the login credentials and now everything is working. 
 
What pointed me to that was the nbostpxy log directory was not getting populated with any data. 
 
 
Hope that info helps you guys..... 
 
just tested 64 and 32 bit client side dedupe...

juggernaut1
Level 5
Partner Accredited Certified

Also to  make sure run this command on  your media server

 

nbdevquery -listdv -stype PureDisk -U
Disk Pool Name      : dedupe_test
Disk Type           : PureDisk
Disk Volume Name    : PureDiskVolume
Disk Media ID       : @aaaag
Total Capacity (GB) : 114.93
Free Space (GB)     : 54.66
Use%                : 52
Status              : UP
Flag                : ReadOnWrite
Flag                : AdminUp
Flag                : InternalUp
Num Read Mounts     : 0
Num Write Mounts    : 1
Cur Read Streams    : 0
Cur Write Streams   : 1
 
This will verify your disk type etc...

AKopel
Level 6

Did anyone figure this out yet? I'm having the same problems. About ready to call support.

AKopel
Level 6

Hey guys,

I was able to fix this by turning off checkpoint backups in the policy. ended up being that the jobs would always fail on a checkpoint boundary (for me 15 minutes). so it would fail at 15 minutes, 30 minutes, 45 minutes etc.

I'm working with support to figure out why checkpoints cause this, but the workaround to turn it off is working great so far!

Aaron

View solution in original post