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New Library-Drive

Dirk_Mueller
Level 5

Hi,

yesterday I had a lucky day with my friend NetBackup. I had to change a drive.

I did it like every time before. My Mediaserver detected it without problems and I could install it in NetBackup.

But NetBackup didn´t use it for backups.

 

After I restartet my Master-Server all Media-Servers could use this new drive for backups.

 

Our NetBackup-Server are NBU 6.5.5 on Windows 2003 

 

Kind regards

Dirk

1 ACCEPTED SOLUTION

Accepted Solutions

J_H_Is_gone
Level 6

I always had the same issue with a windows drive.

Did you delete the old drive from windows before replacing it?

0.1) delete drive from windows

1) delete drive from NB

2) change drive

2.1) add new device to windows

3) add new drive to NB

View solution in original post

8 REPLIES 8

Marianne
Level 6
Partner    VIP    Accredited Certified

Please mention your NBU version and patch level?

Restarting NBU would've reset the resource broker.  Various improvements to nbrb was added with recent NBU patches.

vinods
Level 5
Partner

First check it is work with NTbackup ?

Dirk_Mueller
Level 5

vinods,

After I restartet my Master-Server all Media-Servers could use this new drive for backups.

 

It´s suspect, because until now I needn´t restart my Master-Server.

 

The way was:

1) delete the old drive in NBU
2) change the drive
3) redifine the new drive
4) restart Device-Service of all media-Servers

That´s all. But now I had to restart my Master-Server :(

 

J_H_Is_gone
Level 6

I always had the same issue with a windows drive.

Did you delete the old drive from windows before replacing it?

0.1) delete drive from windows

1) delete drive from NB

2) change drive

2.1) add new device to windows

3) add new drive to NB

Dirk_Mueller
Level 5

Hi J.H.

I didn´t delete the drive from windows - it was not neccessary until now.

 

Regards

Dirk

Amit_Karia
Level 6

Did you verify that drive is using same wwn and serial no. after replacement..

J_H_Is_gone
Level 6

I use to not do that either ..... Until .......

They took out a bad drive, put in a re-furbished.

Than had another drive fail

They took that out, and put in a re-furbished - which just happened to be a tape drive I had before.

So now there was a little confusion some where in the hardware/software - because something was seeing both the old serial number on drive 1 and the new serial number on drive 2 and both had the same serial number.

Not changing them in windows was not a problem for me until I had one with the same serial number come back to me and put in a different location.

NB has a doc that says you need to remove the drive and re-add it.  So best that you do.

Dirk_Mueller
Level 5

WWN is always the same - serial no is different.

That´s the reason why I have to delete the old drive before I replace the defect drive out of the library.