cancel
Showing results for 
Search instead for 
Did you mean: 

Restore Job Failing with 2826 status code

NBU2010
Level 6

Dear Forum,

I had upgraded NBU to 7.1 on MASTER/MEDIA (Sol. 10).

After upgrade i had done few restoration, that successed but now when i m try to restore data around 300 GB it is restoring hardly 10 GB and then failing with status code 2826.

This is what i get in detailed status.

------------------------------------------------------------------------

03/12/2012 10:18:01 - Info bptm (pid=8019) Waiting for mount of media id SD1027 (copy 1) on server 02.
03/12/2012 10:18:01 - started process bptm (pid=8019)
03/12/2012 10:18:01 - mounting SD1027
03/12/2012 10:18:01 - requesting resource SD1027
03/12/2012 10:18:01 - granted resource  SD1027
03/12/2012 10:18:01 - granted resource  HP.ULTRIUM3-SCSI.001
03/12/2012 10:18:02 - Info bptm (pid=8019) INF - Waiting for mount of media id SD1027 on server 2 for reading.
03/12/2012 10:18:58 - mounted SD1027; mount time: 0:00:57
03/12/2012 10:18:58 - Info bptm (pid=8019) SD1027
03/12/2012 10:18:59 - Info bptm (pid=8019) INF - Waiting for positioning of media id SD1027 on server 02 for reading.
03/12/2012 10:18:59 - positioning SD1027 to file 7
03/12/2012 10:19:48 - positioned SD1027; position time: 0:00:49
03/12/2012 10:19:48 - begin reading
03/12/2012 10:19:49 - Info bpbrm (pid=8016) sending media manager msg: CONTINUE RESTORE
03/12/2012 10:26:29 - positioning SD1027 to file 8
03/12/2012 10:26:29 - positioned SD1027; position time: 0:00:00
03/12/2012 10:26:29 - Info bpbrm (pid=8016) sending media manager msg: CONTINUE RESTORE
03/12/2012 10:26:31 - positioning SD1027 to file 9
03/12/2012 10:26:31 - positioned SD1027; position time: 0:00:00
03/12/2012 10:26:31 - Info bpbrm (pid=8016) sending media manager msg: CONTINUE RESTORE
03/12/2012 10:26:47 - positioning SD1027 to file 10
03/12/2012 10:26:47 - positioned SD1027; position time: 0:00:00
03/12/2012 10:26:47 - Info bpbrm (pid=8016) sending media manager msg: CONTINUE RESTORE
03/12/2012 10:28:57 - positioning SD1027 to file 11
03/12/2012 10:28:57 - positioned SD1027; position time: 0:00:00
03/12/2012 10:28:57 - Info bpbrm (pid=8016) sending media manager msg: CONTINUE RESTORE
03/12/2012 10:31:20 - positioning SD1027 to file 12
03/12/2012 10:31:20 - positioned SD1027; position time: 0:00:00
03/12/2012 10:31:20 - Info bpbrm (pid=8016) sending media manager msg: CONTINUE RESTORE
03/12/2012 10:43:00 - Info tar (pid=17988) done. status: 3
03/12/2012 10:43:00 - Info tar (pid=17988) done. status: 183 - tar received an invalid archive
03/12/2012 10:43:00 - Error bptm (pid=8021) cannot write data to socket, Broken pipe
03/12/2012 10:43:01 - Error bptm (pid=8021) The following files/folders were not restored:
03/12/2012 10:43:01 - Error bptm (pid=8021) UTF - /oracle/T23/sapdata1/sr3_2/sr3.data2
03/12/2012 10:43:01 - Error bptm (pid=8021) UTF - /oracle/T23/sapdata1/sr3700_1/
03/12/2012 10:43:01 - Error bptm (pid=8021) UTF - /oracle/T23/sapdata1/sr3700_1/sr3700.data1
03/12/2012 10:43:01 - Error bptm (pid=8021) UTF - /oracle/T23/sapdata1/sr3usr_1/
03/12/2012 10:43:01 - Error bptm (pid=8021) UTF - /oracle/T23/sapdata1/sr3usr_1/sr3usr.data1
03/12/2012 10:43:01 - Error bptm (pid=8021) UTF - /oracle/T23/sapdata1/undo_1/
03/12/2012 10:43:01 - Error bptm (pid=8021) UTF - /oracle/T23/sapdata1/undo_1/undo.data1
03/12/2012 10:43:02 - Error bptm (pid=8021) UTF - /oracle/T23/sapdata1/temp_1/
03/12/2012 10:43:02 - Error bptm (pid=8021) UTF - /oracle/T23/sapdata1/temp_1/temp.data1
03/12/2012 10:43:02 - Error bptm (pid=8021) UTF - /oracle/T23/sapdata1/system_1/
03/12/2012 10:43:02 - Error bptm (pid=8021) more than 10 files were not restored, remaining ones are shown in the progress log.
03/12/2012 10:52:50 - Info bpbrm (pid=8016) sending media manager msg: TERMINATE
03/12/2012 10:52:50 - restored from image D12_1330803389; restore time: 0:34:51
03/12/2012 10:52:50 - Warning bprd (pid=892) Restore must be resumed prior to first image expiration on March 18, 2012  1:06:29 AM IST
03/12/2012 10:52:50 - end Restore; elapsed time 0:35:36
Failed to get status code information (2826)

------------------------------------------------------------------------

Need your suggestions/solution on the same.

 

Thanks in Advance.

 

Regards

1 REPLY 1

Yogesh9881
Level 6
Accredited

 

1. There can be another restore process using the same resources, or a restore job is stuck. Try to resume your restore after the other restore finishes. If the restore job is stuck check netbackup/db/jobs/restart/ directory, there should be no jobs in this directory after all jobs are finished. Delete the files if there are any.

2. You might have selected multiple backup images at the same restore job. Try to restore every image one by one…

3. The image you’re trying to restore is about to expire and this message is given:  In order to be able to restore this image you need to resume your restore before the first image is expired.