01-30-2013 04:13 AM
After some migrations , we lost connectivity to Robot .
When we checked in Devices-->Robots,the particular robot is showing not enabled ,(Enable = no)
Mediaserver os - linux
how to enable Robot,pelase help on this
Thanks,
Solved! Go to Solution.
01-30-2013 11:29 AM
Have you run the device configuration wizard against this?
Sometimes it just cannot detect the type of robot but during the device wizard when it shows the robot you can select it and choose properties and then select its type and enable it - usually down to it serialisation
You may then have to place the drives into the correct slots too which is an art in itself but usually the first shown goes to the top slot etc.
Worth a try?
01-30-2013 04:42 AM
robot is connected to mediaserver . scan command also showing up robots .
ltid,tldd,tldcd,vmd,avrd processes are running .
library is virtual library .
01-30-2013 04:59 AM
does this robots have any Drives configured under this?
could you show us the output of commands
scan
tpconfig -d
vmps
01-30-2013 05:07 AM
01-30-2013 05:12 AM
we can not make robot enable , it will enable automatically when everyting sets fine, as its showing enable no, there is some issue. that needs to look in.
where is the robot is connected? media server or master?
what is the output of scan command in robot control host?
did you see if the physical connectitvity is fine between media server and robot?
what are the media manager process running?
01-30-2013 05:46 AM
01-30-2013 07:26 AM
it might be or might not be....
please show us the outputs of above above commands to check if we can get any clue
01-30-2013 11:13 AM
If you haven't done so, restart ltid on the robot control host
/usr/openv/volmgr/bin/ltidstop then ltid -v
Do this with no jobs running.
Martin
01-30-2013 11:29 AM
Have you run the device configuration wizard against this?
Sometimes it just cannot detect the type of robot but during the device wizard when it shows the robot you can select it and choose properties and then select its type and enable it - usually down to it serialisation
You may then have to place the drives into the correct slots too which is an art in itself but usually the first shown goes to the top slot etc.
Worth a try?