Socket write failed while taking backup

[arsalanali]

Hello everyone,

i'm getting above error while stating my backup. and i'm unable to communicate with my client(host). it also says socket write failed when i refresh the client status.

OS   AIX 5.3

Netbackup 6.5.6

Client  RedHat Linux

any ideas..

waiting for your kind response.

[Marianne · Accepted solution]

Two things are needed for server -> client comms:

TCP/IP ports: verify 13724 (vnetd) is open in both directions and iptables is stopped and disabled on Linux client.

Hostname lookup: forward and reverse lookup is needed. With mixed OS config, easiest to add /etc/hosts entries on server and client.

Please do the following:

Create bpcd folder in /usr/openv/netbackup/logs on the RHEL client.

Do the following on the master:

bptestbpcd -client <client-name> -verbose -debug.

Please post output of bptestbpcd as well as client's bpcd log file. Please post log as attachment.

[arsalanali]

thanks marianne, i'll let you know in a while...

[arsalanali]

well..it seems that mail admin forgot to enter backserver entry in /etc/hosts file. After he did it,socket error is gone...

thanx again