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Socket write failed while taking backup

arsalanali
Level 4

Hello everyone,

i'm getting above error while stating my backup. and i'm unable to communicate with my client(host). it also says socket write failed when i refresh the client status.

OS   AIX 5.3

Netbackup 6.5.6

Client  RedHat Linux

 

any ideas..

waiting for your kind response.

1 ACCEPTED SOLUTION

Accepted Solutions

Marianne
Moderator
Moderator
Partner    VIP    Accredited Certified

Two things are needed for server -> client comms:

TCP/IP ports: verify 13724 (vnetd) is open in both directions and iptables is stopped and disabled on Linux client.

Hostname lookup: forward and reverse lookup is needed. With mixed OS config, easiest to add /etc/hosts entries on server and client.

Please do the following:

Create bpcd folder in /usr/openv/netbackup/logs on the RHEL client.

Do the following on the master:

bptestbpcd -client <client-name> -verbose -debug.

Please post output of bptestbpcd as well as client's bpcd log file. Please post log as attachment.

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3 REPLIES 3

Marianne
Moderator
Moderator
Partner    VIP    Accredited Certified

Two things are needed for server -> client comms:

TCP/IP ports: verify 13724 (vnetd) is open in both directions and iptables is stopped and disabled on Linux client.

Hostname lookup: forward and reverse lookup is needed. With mixed OS config, easiest to add /etc/hosts entries on server and client.

Please do the following:

Create bpcd folder in /usr/openv/netbackup/logs on the RHEL client.

Do the following on the master:

bptestbpcd -client <client-name> -verbose -debug.

Please post output of bptestbpcd as well as client's bpcd log file. Please post log as attachment.

arsalanali
Level 4

thanks marianne, i'll let you know in a while...

arsalanali
Level 4

well..it seems that mail admin forgot to enter backserver entry in /etc/hosts file. After he did it,socket error is gone...

 

thanx again