STATUS CODE: 58, 25 connection errors occur when trying to backup a Linux client or view the client properties
http://support.veritas.com/docs/287346
Details:
Overview:
The NetBackup services are registered with xinetd on Linux clients. If the xinetd option only_from = <host_name> is set, it will prevent the system from accepting connections from any system but the host name listed.
This will cause NetBackup to fail with a Status 58 (can't connect to client) when a backup of the system is performed. This can also cause a Status 25 (cannot connect on socket) to appear when trying to configure the host properties for the system.
Troubleshooting:
On the Linux machine causing the error, check the xinetd.conf file to see what options are used for all registered xinetd services. The following example shows that the client will only accept connections from localhost.
# cat /etc/xinetd.conf
#
# Simple configuration file for xinetd
#
# Some defaults, and include /etc/xinetd.d/
defaults
{
only_from = localhost
instances = 60
log_type = SYSLOG authpriv
log_on_success = HOST PID
log_on_failure = HOST
cps = 25 30
}
includedir /etc/xinetd.d
Log Files: N/A
Resolution:
It will be necessary to remove any only_from = <host_name> entries from the xinetd.conf file. The NetBackup daemons may need to receive connections from multiple systems during normal operations. This option will prevent connections from other systems and does not exist by default in the xinetd.conf file.
1. Edit the /etc/xinetd.conf file and comment out or remove the only_from = <host_name> line(s). Save changes.
2. Then, restart the xinetd daemon for the changes to take effect.
# /etc/rc.d/init.d/xinetd restart
3. Retry the connection to the Linux client.
