06-17-2012 09:23 PM
Hi,everyone!
Netbackup 7.1, Windows2008R2 Master/Media, Deduplication,AIR
Some backup sub-job failed with code 213,and the followed sub-job may backup successful.
The failed job details
==================================
2012/6/17 5:01:38 - Info nbjm(pid=8764) starting backup job (jobid=13679) for client czerp02.trinasolar.com, policy ERP_CZERP02_HCMPRD_ORA, schedule Default-Application-Backup
2012/6/17 5:01:38 - Info nbjm(pid=8764) requesting STANDARD_RESOURCE resources from RB for backup job (jobid=13679, request id:{1FC3734F-E846-4492-BF8C-E517F8B812DD})
2012/6/17 5:01:38 - requesting resource su01
2012/6/17 5:01:38 - requesting resource tsczbak02.trinasolar.com.NBU_CLIENT.MAXJOBS.czerp02.trinasolar.com
2012/6/17 5:01:38 - requesting resource tsczbak02.trinasolar.com.NBU_POLICY.MAXJOBS.ERP_CZERP02_HCMPRD_ORA
2012/6/17 5:01:38 - awaiting resource su01 Reason: Maximum I/O stream count has been reached for disk volume, Media Server: tsczbak03.trinasolar.com,
Robot Number: NONE, Robot Type: NONE, Media ID: N/A, Drive Name: N/A,
Volume Pool: NetBackup, Storage Unit: su01, Drive Scan Host: N/A
2012/6/17 5:03:38 - Info nbjm(pid=8764) Waiting in NetBackup scheduler work queue on server tsczbak02.trinasolar.com
2012/6/17 5:03:51 - Error nbjm(pid=8764) NBU status: 213, EMM status: Storage units are not available
no storage units available for use(213)
===================================
When the backup failed,There's some duplication job failed with code 2074
The failed duplication job details
===================================
2012/6/17 0:02:21 - requesting resource LCM_su01
2012/6/17 0:02:21 - granted resource LCM_su01
2012/6/17 0:02:21 - started process RUNCMD (6448)
2012/6/17 0:02:21 - requesting resource @aaaab
2012/6/17 0:02:21 - reserving resource @aaaab
2012/6/17 0:02:22 - awaiting resource @aaaab Reason: Maximum I/O stream count has been reached for disk volume, Media Server: N/A,
Robot Number: NONE, Robot Type: NONE, Media ID: @aaaab, Drive Name: N/A,
Volume Pool: N/A, Storage Unit: N/A, Drive Scan Host: N/A
2012/6/17 0:04:51 - Error nbjm(pid=8764) NBU status: 2074, EMM status: Disk volume is down
2012/6/17 0:04:51 - Error nbjm(pid=8764) NBU status: 2074, EMM status: Disk volume is down
2012/6/17 0:04:52 - Error (pid=6448) RequestResources failed: 2074
Disk volume is down(2074)
Solved! Go to Solution.
07-12-2012 07:02 PM
Hi,all!
Sorry to delay several weeks,with Symantec support's help,My issue have solved.
On media server,
Create install_path\netbackup\db\config\DPS_PROXYNOEXPIRE
Create install_path\netbackup\db\config\DPS_PROXYDEFAULTSENDTMO and put inside the value 1800
Create install_path\netbackup\db\config\DPS_PROXYDEFAULTRECVTMO and put inside the value 1800
restart Netbackup service.
Then,all jobs are running normally.
06-17-2012 10:28 PM
06-18-2012 12:52 AM
Make sure you don't have Mcafee antivirus scanning the files in the DSU file path (or other antivirus products). The event log should indicate a lot of scanning timeout on files in the dsu path.
http://www.mass.dk/netbackup/quick-hints/89-netbackup-status-code-2074-a-mcafee.html
07-12-2012 07:02 PM
Hi,all!
Sorry to delay several weeks,with Symantec support's help,My issue have solved.
On media server,
Create install_path\netbackup\db\config\DPS_PROXYNOEXPIRE
Create install_path\netbackup\db\config\DPS_PROXYDEFAULTSENDTMO and put inside the value 1800
Create install_path\netbackup\db\config\DPS_PROXYDEFAULTRECVTMO and put inside the value 1800
restart Netbackup service.
Then,all jobs are running normally.
07-13-2012 12:25 PM
Looks like these TechNote could have helped:
...and here's a UNIX version:
(I have to admit I had never heard of these touch files before)