Unable to find media used for backup

[Vickie]

Hi All

Master : Windows2003

NBU : 7.5.0.4

I take a backup of client "clientserver.bkp.com" with retention period of 7 days on 01-Jan-2014.

After 7 days the images got expired on 08-Jan-2014 for this client.

I get an restore request today on 31-Jan-2014.

But I am not able to find the media used for backup, as backup images expired and not visible in B&R window.

Please suggest/help me, how can I find the media id so I can get the images import and get the restore done.

[jim_dalton]

Do you run Opscenter? The information may be retained there. Or perhaps you know the set of media written on that backup date...but that could be a lot of work. Hopefully there are better suggestions coming through...

Jim 

[sri_vani · Accepted solution]

Hey Vickey

Hope ur old post will help u

https://www-secure.symantec.com/connect/forums/find-tape-id-expired-image

[Marianne]

NBU only keeps logs for 28 days. 

This means that 'All log Entries' report will n longer have any records for jobs that ran on 1 January.

Chances are also good that tapes have been overwritten in the meantime.

Question: Who decided that backup should only have 7 days retention period? 
If retention periods are company policy and documented as such, you are under no obligation to fulfill this restore request.
 

[Marianne]

Mmmm.... Great find, sri vani.
Same user, same question, just different user name (Netbackup_user)...

Did you understand what I was trying to say to you 6 months ago about retention levels, SLA's and 'days to keep logs'?

[Vickie]

Thanks Sri / Marianne,

I did search for that Post, but was not able to search it. Due to which I posted the same query again, thanks for finding the same.

Yes, Marianne.....it was cleared, but I was missing few things, which I got after getting the other post.