Unable to load information for netbackup storage units and Host Properties from Master server

[sivachandraredd]

Hi All,

I Need help..

When i am clicking on Storage Units and Host Properties It doesnt show any information.

i am Using Netbackup 7.1 Master server and

Netbackup java Console 7.1

 
Through Command line it shows all Storage units and properties.

Thanks!

Sivachandra

[mph999 · Accepted solution]

Need to look in the Java log I suspect :

I would set up the logs as below, then open the GUI, click ONLY on the Storage Units, wait a few minutes then close the gui (, but don't click anywhere else).

The Java GUI connects to the PBX, so the PBX log would be needed as well I think, as well as nbsl

Eg. this gives the last 20 mins of PBX log

vxlogview -p 50936 -d all -o 103 -t 00:20:00

And the nbsl log (-p 51216 -o 132 )

PBX should already be set up, to set nbsl 

vxlogcfg -a -p 51216 -o 132 -s DebugLevel=6 DiagnosticLevel=6

(Use DebugLevel=1 to turn back down, Diag 6 is default )

Setting up the Java logs, on the machine you are running the java console on:

Unix

Edit the file /usr/openv/java/Debug.properties

Add or uncomment the following lines :

printcmds=true

printCmdLines=true

debugMask=0x0C000000

A .log file will be created under /usr/openv/netbackup/logs/user_ops/nbjlogs for each instance of Java GUI you have open.

Windows

http://www.symantec.com/docs/TECH154433

Martin

[V4]

did you tried with Windows Console