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Veritas.com
Support

VBR 6.2 - trouble in email report

David_Ma
Level 3

‎10-15-2007 01:37 PM

Did anyone has trouble to email report out from the VBR server using windows. I got the following error when I try to email out a report.
 
--------------------------------------------------------------------------------
Caused by: javax.mail.MessagingException:  Could not connect to SMTP host: localhost, port: 25, response: -1
com.sun.mail.smtp.SMTPTransport.openServer(SMTPTransport.java:1201)
com.sun.mail.smtp.SMTPTransport.protocolConnect(SMTPTransport.java:311)
javax.mail.Service.connect(Service.java:233)
javax.mail.Service.connect(Service.java:134)
javax.mail.Service.connect(Service.java:86)
com.sun.mail.smtp.SMTPTransport.connect(SMTPTransport.java:144)
javax.mail.Transport.send0(Transport.java:150)
javax.mail.Transport.send(Transport.java:80)
com.veritas.ccsvc.shared.mail.EmailMessage.send(EmailMessage.java:286)
com.veritas.ccsvc.server.web.struts.data.SMUtilities.sendMail(SMUtilities.java:1656)
com.veritas.ccsvc.server.web.struts.data.DataAccess.sendBufferByEmail(DataAccess.java:5354)
com.veritas.ccsvc.server.web.struts.actions.report.CustomEmailAction.executeLogic(CustomEmailAction.java:110)
com.veritas.ccsvc.server.web.struts.actions.BaseAction.execute(BaseAction.java:106)
org.apache.struts.action.RequestProcessor.processActionPerform(RequestProcessor.java:484)
org.apache.struts.action.RequestProcessor.process(RequestProcessor.java:274)
org.apache.struts.action.ActionServlet.process(ActionServlet.java:1482)
org.apache.struts.action.ActionServlet.doPost(ActionServlet.java:525)
javax.servlet.http.HttpServlet.service(HttpServlet.java:709)
javax.servlet.http.HttpServlet.service(HttpServlet.java:802)
org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:252)
org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173)
com.veritas.ccsvc.server.web.servlet.auth.AuthenticationFilter.doFilter(AuthenticationFilter.java:321)
org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:202)
org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173)
vrts.tomcat.admin.SecurePortRedirector.doFilter(SecurePortRedirector.java:211)
org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:202)
org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173)
vrts.tomcat.admin.HTTPMethodBlocker.doFilter(HTTPMethodBlocker.java:154)
org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:202)
org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173)
org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:214)
org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:178)
org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:126)
org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:105)
org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:107)
org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:148)
org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:825)
org.apache.coyote.http11.Http11Protocol$Http11ConnectionHandler.processConnection(Http11Protocol.java:738)
org.apache.tomcat.util.net.PoolTcpEndpoint.processSocket(PoolTcpEndpoint.java:526)
org.apache.tomcat.util.net.LeaderFollowerWorkerThread.runIt(LeaderFollowerWorkerThread.java:80)
org.apache.tomcat.util.threads.ThreadPool$ControlRunnable.run(ThreadPool.java:684)
java.lang.Thread.run(Unknown Source)
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3 REPLIES 3

Tim_Miller
Level 4

‎10-24-2007 11:29 AM

Does this server have smtp running? Are you able to send mail from this server?
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Stumpr2
Level 6

‎10-24-2007 12:29 PM

Tim is right. Start at the basics and then progress forward to the resolution.
 
 
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norman
Level 3
Partner

‎12-07-2007 03:45 AM

I have one win2k3 server running VBR 6.2 (MP3) and one win2k3 with exchange.  I have configured smtp both in the VBR console, and using the command line...

"webgui smtp setserver serverName"

from the installation guide...
 
I am trying to get VBR to use my Exchange server as the SMTP vehicle.
 
Whenever I try to send a report by email, I get an error which is listed below..
 
Any help please from anyone who has encountered this, or a similar problem.
 
No response from stumpr, please - did you become a guru by posting obvious trivial comments or do you have any actual knowledge to impart?
 
 
 
com.sun.mail.smtp.SMTPAddressFailedException5.7.1 SMTPTracker (www.smtptracker.com). Message rejected! User XXXX.XXX@XXXX does not exist.  - (Note I have changed the address) 

com.veritas.ccsvc.server.web.struts.data.SMUtilities.sendMail(SMUtilities.java:1658)
com.veritas.ccsvc.server.web.struts.data.DataAccess.sendBufferByEmail(DataAccess.java:5354)
com.veritas.ccsvc.server.web.struts.actions.report.CustomEmailAction.executeLogic(CustomEmailAction.java:110)
com.veritas.ccsvc.server.web.struts.actions.BaseAction.execute(BaseAction.java:106)
org.apache.struts.action.RequestProcessor.processActionPerform(RequestProcessor.java:484)
org.apache.struts.action.RequestProcessor.process(RequestProcessor.java:274)
org.apache.struts.action.ActionServlet.process(ActionServlet.java:1482)
org.apache.struts.action.ActionServlet.doPost(ActionServlet.java:525)
javax.servlet.http.HttpServlet.service(HttpServlet.java:709)
javax.servlet.http.HttpServlet.service(HttpServlet.java:802)
org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:252)
org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173)
com.veritas.ccsvc.server.web.servlet.auth.AuthenticationFilter.doFilter(AuthenticationFilter.java:321)
org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:202)
org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173)
vrts.tomcat.admin.SecurePortRedirector.doFilter(SecurePortRedirector.java:211)
org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:202)
org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173)
vrts.tomcat.admin.HTTPMethodBlocker.doFilter(HTTPMethodBlocker.java:154)
org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:202)
org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173)
org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:214)
org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:178)
org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:126)
org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:105)
org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:107)
org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:148)
org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:825)
org.apache.coyote.http11.Http11Protocol$Http11ConnectionHandler.processConnection(Http11Protocol.java:738)
org.apache.tomcat.util.net.PoolTcpEndpoint.processSocket(PoolTcpEndpoint.java:526)
org.apache.tomcat.util.net.LeaderFollowerWorkerThread.runIt(LeaderFollowerWorkerThread.java:80)
org.apache.tomcat.util.threads.ThreadPool$ControlRunnable.run(ThreadPool.java:684)
java.lang.Thread.run(Unknown Source)

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