I have question about my appliance, when I run test software on one of my appliance 2.7.2, It shows “[Warning] The installed version of the BIOS firmware is not correct.” Is it that normal or should I open new case with Veritas support ? Thank you.
Running Validation tests on Media Server Appliance xxxd1.
Checking whether serial number is present ... [OK]
Checking whether installation is successful ... [OK]
Checking whether critical kernel drivers exist and can work ... [OK]
Checking whether SSH is enabled ... [OK]
Checking whether hostname is set ... [OK]
Checking whether IP address is set ... [OK]
Checking whether appliance user accounts exist ... [OK]
Checking whether required packages are installed ... [OK]
Checking whether BIOS firmware is compatible with the software ... [WARNING]
Checking whether registration information is properly set ... [OK]
Checking whether NetBackup is configured and running ... [OK]
Checking whether storage units and diskpools have been created ... [OK]
Checking whether Web Server is configured and running ... [OK]
Checking test backup operations ... [OK]
Checking test restore operations ... [OK]
Expiring test backup images and deleting test policy ... [OK]
Completed running tests on the appliance.
SELF TEST RESULT : [PASS]
- [Warning] The installed version of the BIOS firmware is not correct. Contact your administrator to update the BIOS firmware.
Solved! Go to Solution.
Are you running this test as a pre-req of upgrade ? if yes, then it is always recommended to get it upgraded, it might cause some issues in upgrade.
Also generally we all ignore it, it does not create any issue in daily operations.
but it is always recommended to keep firmware upgraded.
It is better to open a case with support, they will provide you firmware binaries and will guide you through process.
If I am not worng then, BIOS firmware upgrade can be done remotely from SSH, but it requires reboot of appliance to get these changes applied.
It will always good to go with recommended practices.