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bperror - error message - how to match "drive index" with real drive name?

Nickolay_L_
Level 3
Colleagues!

Suppose that we have bperror -U -media - M <masterServer> output entry:

06/21/2010 03:45:09 V1 S:<someserver> C:<someclient> J:350549 (U:0,0)
Error(0x10) MediaDev(0x184) bptm
cannot write image to media id KB0004, drive index 15, I/O error

How can I retrieve real drive name from its' index "15" ?

Thanks in advance!
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Accepted Solutions

Marianne
Moderator
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tpconfig -l

Run the command on "someserver"  - drive index numbers are not the same on all media servers.

View solution in original post

4 REPLIES 4

Marianne
Moderator
Moderator
Partner    VIP    Accredited Certified
tpconfig -l

Run the command on "someserver"  - drive index numbers are not the same on all media servers.

View solution in original post

Nickolay_L_
Level 3
Marianne, thank you very much!
Please help me a bit more.

Suppose, I've server with NBU admin console installed.
When I ask for bperror report from this server, I use this syntax: bperror -U -media - M <masterServer>

How to specify master server for tpconfig command?
Or I should call it remotely on the concrete master server?

In other words, if I've got error log from <masterServer>, how to get its' drive list?

Marianne
Moderator
Moderator
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No such option for tpconfig.

I've tried (I have Admin Console installed on my laptop) - no luck. Most media manager commands accept a '-h' switch, but not tpconfig.

 

See if vmoprcmd helps:

# vmoprcmd -h <media-server> -d ad

                             ADDITIONAL DRIVE STATUS

Drv DriveName            Shared    Assigned        Comment
  0 Drive000              No       -
 

Nickolay_L_
Level 3

Marianne, thank you again!

As I understood I can match drive indexes in 2 ways:

1. Run tpconfig -l on target machine;

2. Run vmoprcmd -h <media_server> -d ad from client machine;

Then using the list of pairs <ids - drive names> I can match ids from bperror with real drive names.

Is it correct?

-----------------------------------------------

Marianne, I need your assistance with 2 things related to this topic:

1. On tpconfig -l I've got: error(88) reading devices from EMM database. What does it mean? How to resolve that?

2. This is just FYI - problem with vmoprcmd command output - it is not consistent with the admin console output: https://www-secure.symantec.com/connect/forums/vmoprcmd-command-returns-not-full-list-drives

 

Thank you

Nickolay