06-13-2011 11:53 PM
I'm running Windows 2008, enterprise on master and media servers. Backups won't write to tape drives.
All jobs writing to the tape library will fail with the same error:
6/14/2011 12:14:24 PM - requesting resource LCM_hostname002-hcart-robot-tld-0
6/14/2011 12:14:30 PM - Info nbrb(pid=2848) Limit has been reached for the logical resource LCM_hostname002-hcart-robot-tld-0
6/14/2011 2:58:14 PM - granted resource LCM_hostname002-hcart-robot-tld-0
6/14/2011 2:58:14 PM - started process RUNCMD (8336)
6/14/2011 2:58:15 PM - begin Duplicate
6/14/2011 2:58:15 PM - ended process 0 (8336)
6/14/2011 2:58:16 PM - requesting resource hostname002-hcart-robot-tld-0
6/14/2011 2:58:16 PM - requesting resource @aaaam
6/14/2011 2:58:16 PM - reserving resource @aaaam
6/14/2011 2:58:24 PM - awaiting resource hostname002-hcart-robot-tld-0 - No drives are available
6/14/2011 3:38:37 PM - reserved resource @aaaam
6/14/2011 3:38:37 PM - granted resource 000392
6/14/2011 3:38:37 PM - granted resource IBM.ULTRIUM-TD4.002
6/14/2011 3:38:37 PM - granted resource hostname002-hcart-robot-tld-0
6/14/2011 3:38:37 PM - granted resource MediaID=@aaaam;DiskVolume=PureDiskVolume;DiskPool=SN_Disk_Pool;Path=PureDiskVolume;StorageServer=hos...
6/14/2011 3:38:41 PM - started process bptm (9708)
6/14/2011 3:39:04 PM - started process bpdm (8316)
6/14/2011 3:39:05 PM - started process bptm (7136)
6/14/2011 3:39:06 PM - started process bpdm (8932)
6/14/2011 3:39:11 PM - begin reading
6/14/2011 3:42:18 PM - Error bpdm(pid=8932) cannot write data to socket, 10054
6/14/2011 3:42:35 PM - Error bpduplicate(pid=8336) host hostname003 backup id Y004_1307627938 read failed, socket write failed (24).
6/14/2011 3:42:35 PM - Error bpduplicate(pid=8336) host hostname002 backupid Y004_1307627938 write failed, termination requested by administrator (150).
6/14/2011 3:42:35 PM - Error bpduplicate(pid=8336) Duplicate of backupid Y004_1307627938 failed, termination requested by administrator (150).
6/14/2011 3:42:36 PM - Error bpduplicate(pid=8336) Status = no images were successfully processed.
6/14/2011 3:42:38 PM - end Duplicate; elapsed time: 00:44:23
no images were successfully processed(191)
It appreas that it can read the data but cannot write.
Need help Please!!!
06-14-2011 12:08 AM
It's running NBU 7.0
06-14-2011 01:38 AM
Test a small backup to Storage Unit hostname002-hcart-robot-tld-0 to ensure hardware functionality and network comms.
Please give more details about duplication job configuration - I see 3 hostnames playing a role here:
StorageServer=hostname004
MediaServer=hostname003
Destination STU=hostname002
Before we troubleshoot the duplication job, please verify basic comms between hostname002 and hostname003. Create a test policy to backup hostname003 as a client to STU hostname002-hcart-robot-tld-0.
Please also provide output of the following:
bpstulist -L
(open cmd as Administrator, cd <install-path>\veritas\netbackup\bin\admincmd)
06-14-2011 05:19 PM
Ran a test backup to Storage Unit hostname002-hcart-robot-tld-0. Did it through a policy and it ran successfully. So I think the hardware and network is working fine.
As for the duplication configuration;
Master Sever: hostname001
Media servers: hostname002, hostname003, hostname178, hostname012, hotname011
Puredisk servers: Hhostname001, Hhostname002, Hhostname004, Hhostname005
All clients are connected to the media servers, hostname178, hostname012, hotname011 which are backed up to Puredisk Storage Pool 1 (Puredisk content router:Hhotname001 and Hhostname002)
Then the data gets deduped to Puredisk Storage Pool 2 (Puredisk content router:Hhostname004, Hhostname005)
Final deduplication from Puredisk Storage Pool 2 to the tape library through the media servers, hostname002 and hostname003.
This is the part where all is failing.
06-14-2011 05:22 PM
Label: hostname002-hcart-robot-tld-0
Storage Unit Type: Media Manager
Host Connection: hotname002
Number of Drives: 10
On Demand Only: no
Density: hcart (6)
Robot Type/Number: TLD (8) / 0
Max Fragment Size: 1048576
Max MPX/drive: 6
Label: hostname003-hcart-robot-tld-0
Storage Unit Type: Media Manager
Host Connection: hotname003
Number of Drives: 10
On Demand Only: no
Density: hcart (6)
Robot Type/Number: TLD (8) / 0
Max Fragment Size: 1048576
Max MPX/drive: 1
Label: Master_Disk_Storage
Storage Unit Type: Disk
Media Subtype: Basic (1)
Host Connection: hotname001
Concurrent Jobs: 1
On Demand Only: yes
Path: "E:\disk_storage"
Robot Type: (not robotic)
Max Fragment Size: 524288
Max MPX: 1
Stage data: no
Block Sharing: no
File System Export: no
High Water Mark: 98
Low Water Mark: 80
Ok On Root: no
Label: Storage_Unit_001
Storage Unit Type: Disk
Media Subtype: DiskPool (6)
Host Connection: hostname178
Host Connection: hostname012
Host Connection: hostname011
Concurrent Jobs: 10
On Demand Only: yes
Robot Type: (not robotic)
Max Fragment Size: 51200
Max MPX: 1
Block Sharing: yes
File System Export: yes
Ok On Root: no
Disk Pool: Disk_Pool_001
Label: Storage_Unit_002
Storage Unit Type: Disk
Media Subtype: DiskPool (6)
Host Connection: hostname003
Host Connection: hostname002
Concurrent Jobs: 10
On Demand Only: yes
Robot Type: (not robotic)
Max Fragment Size: 51200
Max MPX: 1
Block Sharing: yes
File System Export: yes
Ok On Root: no
Disk Pool: Disk_Pool_002