02-09-2011 06:56 AM
Hi
We are getting error code 800.
master server OS Solaris 9, NBU 6.5.3.1
media and client os WIN8, NBU 6.5.3.1
media and client are same server. Activity monitor shows .
Feb 9, 2011 6:34:41 PM - Error nbjm (pid=23400) NBU status: 800, EMM status: No drives are available
resource request failed (800)
and drives are in TLD mode and all drives are visible at OS level and reconfigured the drives at NBU level still no luck. when we fire backup it immidiately gives Error code 800. please suggest
Solved! Go to Solution.
02-10-2011 06:56 AM
connectivity between media server and drives were not there . so bounced the ports connecting them , everything is fine now , this has resolved the error. thanx for ur help.
02-09-2011 07:17 AM
please post the output of vmoprcmd as well as bppllist "policy name" -U
02-09-2011 07:31 AM
vmoprcmd :
PENDING REQUESTS
<NONE>
DRIVE STATUS
Drv Type Control User Label RecMID ExtMID Ready Wr.Enbl. ReqId
0 hcart TLD - No - 0
1 hcart TLD - No - 0
ADDITIONAL DRIVE STATUS
Drv DriveName Shared Assigned Comment
0 K000_F6_S6_D66 Yes -
1 K000_F6_S9_D69 Yes -
bpplist :
: bppllist server1 -L -U
------------------------------------------------------------
Policy Name: server1 Policy Type: MS-Windows-NT
Active: yes
Effective date: 08/02/2007 18:07:13
Backup network drvs: no
Collect TIR info: no
Mult. Data Streams: no
Client Encrypt: no
Checkpoint: no
Policy Priority: 500
Max Jobs/Policy: Unlimited
Disaster Recovery: 0
Collect BMR info: no
Residence: server1_lto
Volume Pool: Production
Server Group: *ANY*
Keyword: (none specified)
Data Classification: -
Residence is Storage Lifecycle Policy: no
Granular Restore Info: no
HW/OS/Client: PC-x64 Windows2008 server1.services.nbu.com
Include: C:\
D:\
E:\
Shadow Copy Components:\
F:\
G:\
H:\
X:\
Schedule: Incremental
Type: Cumulative Incremental Backup
Frequency: every 1 day
Maximum MPX: 1
Synthetic: 0
PFI Recovery: 0
Retention Level: 1 (2 weeks)
Number Copies: 1
Fail on Error: 0
Residence: (specific storage unit not required)
Volume Pool: (same as policy volume pool)
Server Group: (same as specified for policy)
Residence is Storage Lifecycle Policy: 0
Daily Windows:
Sunday 18:00:00 --> Monday 06:00:00
Monday 18:00:00 --> Tuesday 06:00:00
Tuesday 18:00:00 --> Wednesday 06:00:00
Wednesday 18:00:00 --> Thursday 06:00:00
Thursday 18:00:00 --> Friday 06:00:00
Friday 18:00:00 --> Saturday 06:00:00
Saturday 18:00:00 --> Sunday 06:00:00
Schedule: Full
Type: Full Backup
Frequency: every 7 days
Maximum MPX: 1
Synthetic: 0
PFI Recovery: 0
Retention Level: 0 (1 week)
Number Copies: 1
Fail on Error: 1
Residence: (specific storage unit not required)
Volume Pool: (same as policy volume pool)
Server Group: (same as specified for policy)
Residence is Storage Lifecycle Policy: 0
Daily Windows:
Sunday 18:00:00 --> Monday 06:00:00
Monday 18:00:00 --> Tuesday 06:00:00
Tuesday 18:00:00 --> Wednesday 06:00:00
Wednesday 18:00:00 --> Thursday 06:00:00
Thursday 18:00:00 --> Friday 06:00:00
Friday 18:00:00 --> Saturday 06:00:00
Saturday 18:00:00 --> Sunday 06:00:00
02-09-2011 09:00 AM
Sorry forgot too ask for tpconfig -d and tpconfig -emm_dev_list too please
02-10-2011 06:56 AM
connectivity between media server and drives were not there . so bounced the ports connecting them , everything is fine now , this has resolved the error. thanx for ur help.