how to enable bpcd port on Windows 2000 server

[T_N]

Hi All

I couldn't telnet to windows 2000 client with bpcd port

[jgavin@dcunx31:/usr/openv/netbackup/logs/bptm]>telnet crdcasbcptest06 bpcd
Trying 162.123.108.62...
Connected to crdcasbcptest06.us.aegon.com.
Escape character is '^]'.
Connection closed by foreign host.

How could I enable bpcd port. I checked in services file, it has bpcd 13782. Thanks.

Tom

[T_N]

I run netstat -an on windows2000 client, I see bpcd port

C:\Documents and Settings\admthnguyen>netstat -an

Active Connections

 Proto  Local Address          Foreign Address        State
 TCP    0.0.0.0:135            0.0.0.0:0              LISTENING
 TCP    0.0.0.0:445            0.0.0.0:0              LISTENING
 TCP    0.0.0.0:1049           0.0.0.0:0              LISTENING
 TCP    0.0.0.0:1061           0.0.0.0:0              LISTENING
 TCP    0.0.0.0:1678           0.0.0.0:0              LISTENING
 TCP    0.0.0.0:2967           0.0.0.0:0              LISTENING
 TCP    0.0.0.0:3389           0.0.0.0:0              LISTENING
 TCP    0.0.0.0:5120           0.0.0.0:0              LISTENING
 TCP    0.0.0.0:13722          0.0.0.0:0              LISTENING
 TCP    0.0.0.0:13724          0.0.0.0:0              LISTENING
 TCP    0.0.0.0:13782          0.0.0.0:0              LISTENING
 TCP    0.0.0.0:13783          0.0.0.0:0              LISTENING
 TCP    0.0.0.0:49400          0.0.0.0:0              LISTENING
 TCP    127.0.0.1:1073         0.0.0.0:0              LISTENING

but when I telnet from unix master to windows client, it's not working, anyone help me please

[jgavin@dcunx31:/homedir/jgavin]>telnet crdcasbcptest06 13782
Trying 162.123.108.62...
Connected to crdcasbcptest06.us.aegon.com.
Escape character is '^]'.
Connection closed by foreign host.
[jgavin@dcunx31:/homedir/jgavin]>

[Darren_Dunham]

You're getting a connection, so it's working at some level.

I would assume your issue has nothing to do with netbackup and has more to do with the system and network configuration.

On unix, the combination of a successful connection followed by immediate shutdown is often associated with TCP wrappers closing the connection after verifying the source machine is not allowed to connect to the port.

While I wouldn't look for TCP wrappers on a windows host, I can imagine that several firewalls might have similar behavior.  Try looking for and disabling any firewalls to see if they might be causing problems.

You can enable verbose logging for BPCD.  Is there any information in the bpcd log on the client?

--
Darren

[T_N]

This is current bpcd log

06:03:19.990 [3748.3700] <2> bpcd main: offset to GMT 21600
06:03:19.990 [3748.3700] <2> bpcd main: Got socket for input 636
06:03:20.162 [3748.3700] <2> logconnections: getsockname(636) failed: 10038
06:03:20.162 [3748.3700] <16> bpcd setup_sockopts: setsockopt 2 failed: h_errno 10038
06:03:20.162 [3748.3700] <2> bpcd main: setup_sockopts complete
06:03:20.162 [3748.3700] <2> vauth_acceptor: ..\libvlibs\vauth_comm.c.326: Function failed: 17 0x00000011
06:03:20.162 [3748.3700] <16> bpcd main: authentication failed: 17
06:04:27.630 [3220.3628] <2> bpcd main: offset to GMT 21600
06:04:27.630 [3220.3628] <2> bpcd main: Got socket for input 632
06:04:27.646 [3220.3628] <2> logconnections: getsockname(632) failed: 10038
06:04:27.646 [3220.3628] <16> bpcd setup_sockopts: setsockopt 2 failed: h_errno 10038
06:04:27.646 [3220.3628] <2> bpcd main: setup_sockopts complete
06:04:27.646 [3220.3628] <2> vauth_acceptor: ..\libvlibs\vauth_comm.c.326: Function failed: 17 0x00000011
06:04:27.646 [3220.3628] <16> bpcd main: authentication failed: 17
06:05:35.645 [2072.3220] <2> bpcd main: offset to GMT 21600
06:05:35.645 [2072.3220] <2> bpcd main: Got socket for input 616
06:05:35.676 [2072.3220] <2> logconnections: getsockname(616) failed: 10038
06:05:35.676 [2072.3220] <16> bpcd setup_sockopts: setsockopt 2 failed: h_errno 10038
06:05:35.676 [2072.3220] <2> bpcd main: setup_sockopts complete
06:05:35.676 [2072.3220] <2> vauth_acceptor: ..\libvlibs\vauth_comm.c.326: Function failed: 17 0x00000011
06:05:35.676 [2072.3220] <16> bpcd main: authentication failed: 17
06:15:55.684 [3816.3628] <2> bpcd main: offset to GMT 21600
06:15:55.715 [3816.3628] <2> bpcd main: Got socket for input 628
06:15:56.090 [3816.3628] <2> logconnections: getsockname(628) failed: 10038
06:15:56.090 [3816.3628] <16> bpcd setup_sockopts: setsockopt 2 failed: h_errno 10038
06:15:56.090 [3816.3628] <2> bpcd main: setup_sockopts complete
06:15:56.090 [3816.3628] <2> vauth_acceptor: ..\libvlibs\vauth_comm.c.326: Function failed: 17 0x00000011
06:15:56.090 [3816.3628] <16> bpcd main: authentication failed: 17
07:02:07.679 [2072.3784] <2> bpcd main: offset to GMT 21600
07:02:07.695 [2072.3784] <2> bpcd main: Got socket for input 612
07:02:07.851 [2072.3784] <2> logconnections: getsockname(612) failed: 10038
07:02:07.851 [2072.3784] <16> bpcd setup_sockopts: setsockopt 2 failed: h_errno 10038
07:02:07.851 [2072.3784] <2> bpcd main: setup_sockopts complete
07:02:07.851 [2072.3784] <2> vauth_acceptor: ..\libvlibs\vauth_comm.c.326: Function failed: 17 0x00000011
07:02:07.851 [2072.3784] <16> bpcd main: authentication failed: 17
09:12:12.564 [3748.3692] <2> bpcd main: offset to GMT 21600
09:12:12.595 [3748.3692] <2> bpcd main: Got socket for input 636
09:12:12.954 [3748.3692] <2> logconnections: getsockname(636) failed: 10038
09:12:12.954 [3748.3692] <16> bpcd setup_sockopts: setsockopt 2 failed: h_errno 10038
09:12:12.954 [3748.3692] <2> bpcd main: setup_sockopts complete
09:12:12.954 [3748.3692] <2> vauth_acceptor: ..\libvlibs\vauth_comm.c.326: Function failed: 17 0x00000011
09:12:12.954 [3748.3692] <16> bpcd main: authentication failed: 17
09:12:17.720 [3504.3816] <2> bpcd main: offset to GMT 21600
09:12:17.720 [3504.3816] <2> bpcd main: Got socket for input 632
09:12:17.736 [3504.3816] <2> logconnections: getsockname(632) failed: 10038
09:12:17.736 [3504.3816] <16> bpcd setup_sockopts: setsockopt 2 failed: h_errno 10038
09:12:17.736 [3504.3816] <2> bpcd main: setup_sockopts complete
09:12:17.736 [3504.3816] <2> vauth_acceptor: ..\libvlibs\vauth_comm.c.326: Function failed: 17 0x00000011
09:12:17.736 [3504.3816] <16> bpcd main: authentication failed: 17
10:26:39.991 [3188.3736] <2> bpcd main: offset to GMT 21600
10:26:40.007 [3188.3736] <2> bpcd main: Got socket for input 616
10:26:40.054 [3188.3736] <2> logconnections: getsockname(616) failed: 10038
10:26:40.054 [3188.3736] <16> bpcd setup_sockopts: setsockopt 2 failed: h_errno 10038
10:26:40.054 [3188.3736] <2> bpcd main: setup_sockopts complete
10:26:40.054 [3188.3736] <2> vauth_acceptor: ..\libvlibs\vauth_comm.c.326: Function failed: 17 0x00000011
10:26:40.054 [3188.3736] <16> bpcd main: authentication failed: 17
10:26:48.600 [3852.3736] <2> bpcd main: offset to GMT 21600
10:26:48.600 [3852.3736] <2> bpcd main: Got socket for input 628
10:26:48.616 [3852.3736] <2> logconnections: getsockname(628) failed: 10038
10:26:48.616 [3852.3736] <16> bpcd setup_sockopts: setsockopt 2 failed: h_errno 10038
10:26:48.616 [3852.3736] <2> bpcd main: setup_sockopts complete
10:26:48.616 [3852.3736] <2> vauth_acceptor: ..\libvlibs\vauth_comm.c.326: Function failed: 17 0x00000011
10:26:48.616 [3852.3736] <16> bpcd main: authentication failed: 17

[395504418]

try to disable windows firewall , or MaCafe antivirus  ,Norton ,... etc .

[T_N]

no I couldn't disable "windows firewall , or MaCafe antivirus  ,Norton " because it's production server

[Darren_Dunham]

---

@tom Nguyen wrote:

This is current bpcd log

06:03:19.990 [3748.3700] <2> bpcd main: offset to GMT 21600
06:03:19.990 [3748.3700] <2> bpcd main: Got socket for input 636
06:03:20.162 [3748.3700] <2> logconnections: getsockname(636) failed: 10038
06:03:20.162 [3748.3700] <16> bpcd setup_sockopts: setsockopt 2 failed: h_errno 10038
06:03:20.162 [3748.3700] <2> bpcd main: setup_sockopts complete
06:03:20.162 [3748.3700] <2> vauth_acceptor: ..\libvlibs\vauth_comm.c.326: Function failed: 17 0x00000011

---

Unfortunately, I can't translate the 10038 directly.  There are several things that could cause the failure.

http://msdn2.microsoft.com/en-us/library/ms738543.aspx

There are a few Symantec tech notes that seem like they could be relevant:
http://support.veritas.com/docs/284078
http://support.veritas.com/docs/275200
http://support.veritas.com/docs/257698

--
Darren

[Patrick_Whelan_]

Not being a Windoze person I will ask my obvious question then leave you to seek competent help. Is NetBackup Client Services started. "?:\PROGRA~1\VERITAS\NETBAC~1\bin\bpinetd.exe"

Regards,

Patrick Whelan

Non Windows Administrator

[T_N]

I checked in services, Netbackup client service is running (I stop/restart it again)

but still have problem:

[jgavin@dcunx31:/homedir/jgavin]>telnet crdcasbcptest06 bpcd
Trying 162.123.108.62...
Connected to crdcasbcptest06.us.aegon.com.
Escape character is '^]'.
Connection closed by foreign host.
[jgavin@dcunx31:/homedir/jgavin]>

[Satkay_Satish]

Also check out for the version of netbackup client installed on the server, this also can be the issue

if you want to get bpcd port open on firewall you can do that, take your network administrators help who is managing  the firewall, bpcd listens on a specific port ( refer to manual) and you can get this port opened.

[Srikanth_Gubbal]

hi,

you can telnet the client which is outside the firewall by giving entry in

master server properties>firewall>

add the host you want to connect outside firewall

then select BPCD connect back --- vnetd port

[Srikanth_Gubbal]

hi,

you can telnet the client which is outside the firewall by giving entry in

master server properties>firewall>

add the host you want to connect outside firewall

then select BPCD connect back --- vnetd port

                  ports

[Srikanth_Gubbal]

hi,

when the client is outside the firewall, then you can telnet the client by giving entry in

master server properties>firewall

add the host you want to connect and select BPCD connect back as VNETD port only

port as reserved port

daemon port  VNETD port

then refresh the services.

you will be able to connect.

[Patrick_Whelan_]

Have you run the bpclient command on the master server specifying -no_callback for the client?

[John_Hutchison]

Has there been any resolution to this that you're aware of? I'm having the same issue with just one pc. Strangely, it's a new pc. I had the same problems on it's predecessor. As I was replacing it and assumed that it was the pc itself, I didn't do any research on it. Now that it's occurring on the new one, I'm kinda concerned. Let me know if you hear anything, per chance. :)