"BUS RESET" error

[Bhushan_w]

Hello,

We are facing issue with TS2900 Storate,

While taking backup from NTbackup utility it showing "BUS RESET" error

We have tring updated drivers, but still same error.

OS Windows 2003 SP2 64 Bit.

Thanks & Regards

Bhushan

[revarooo · Accepted solution]

NTBackup is not a NetBackup feature, Symantec also do not support the TS2900 hardware, so you need to engage your OS/Hardware vendors (IBM)  for support.

[Bhushan_w]

Hello Team

Any Soluation for the same

[Marianne]

Have you seen revaroo's post?

This is not a NetBackup issue. NTBackup is OS backup utility - not Symantec NetBackup.

You REALLY need to log a call with your OS team and your hardware support team.

[revarooo]

See my post above. If I went to Microsoft about a Playstation issue, what do you think they would say?

Same scenario here from your original description. Symantec do not support your software or hardware as stated.

[Marianne]

There seems to be some confusion with the various backup products:

https://www-secure.symantec.com/connect/forums/not-able-open-web-console

[Nicolai]

SCSI BUS RESET are hardware related. There is not setting in any type of backup software that will fix that error.