No specific exclude

billel_kebadji · ‎08-20-2015

I had a problem.

status = 2: none of the requested files were backed up

after the resolution of the problem as follows:

https://support.symantec.com/en_US/article.TECH31961.html

I found a new problem, the policy ms-sql server does not start automatically, even if there is no back up in court

but if I execute manually works.

I use Windows server 2012 standard. and symantec netbackup 7.6

Thank you

RiaanBadenhorst · ‎08-20-2015

What does the schedule look like ? Frequency of Calendar? If its frequency (say 1 day) then it will only run 1 day aftter you ran it manually. Say it was supposed to run at 8pm last night, didn't work, you then run it today at 8am, it works. Tonight it wont run at 8pm because it has run within 1 day (8am) . If you leave it be, tomorrow night at 8pm it will run as it would have been 1.5 days since it ran.

Marianne · ‎08-20-2015

Is policy schedule Frequency or Calendar based? If Frequency, then a manual backup will 'disturb ' the Frequency. If schedule is set to everyone 1 day, then it means 24 hours must elapse since previous successful backup. You will need to change Frequency to a number of hours to get the schedule back in 'sync'. If Calendar, please show us your policy config : bppllist ( policy-name ) -U

Handy NetBackup Links

billel_kebadji · ‎08-21-2015

No specific exclude dates entered
No exclude days of week entered
PFI Recovery: 0
Maximum MPX: 1
Retention Level: 9 (infinity)
Residence is Storage Lifecycle Policy: 0
Schedule indexing: 0
Daily Windows:
Sunday 09:05:00 --> Sunday 10:00:00
Monday 09:05:00 --> Monday 10:00:00
Tuesday 09:05:00 --> Tuesday 10:00:00
Wednesday 09:05:00 --> Wednesday 10:00:00
Thursday 09:05:00 --> Thursday 10:00:00
Friday 09:05:00 --> Friday 10:00:00
Saturday 09:05:00 --> Saturday 10:00:00

Schedule: AXProd-FullDiff-At10h
Type: Automatic Backup
Frequency: every 1 hour
Excluded Dates----------
No specific exclude dates entered
No exclude days of week entered
PFI Recovery: 0
Maximum MPX: 1
Retention Level: 9 (infinity)
Residence is Storage Lifecycle Policy: 0
Schedule indexing: 0
Daily Windows:
Sunday 10:05:00 --> Sunday 11:00:00
Monday 10:05:00 --> Monday 11:00:00
Tuesday 10:05:00 --> Tuesday 11:00:00
Wednesday 10:05:00 --> Wednesday 11:00:00
Thursday 10:05:00 --> Thursday 11:00:00
Friday 10:05:00 --> Friday 11:00:00
Saturday 10:05:00 --> Saturday 11:00:00

Schedule: AXProd-FullDiff-At11h
Type: Automatic Backup
Frequency: every 1 hour
Excluded Dates----------
No specific exclude dates entered
No exclude days of week entered
PFI Recovery: 0
Maximum MPX: 1
Retention Level: 9 (infinity)
Residence is Storage Lifecycle Policy: 0
Schedule indexing: 0
Daily Windows:
Sunday 11:05:00 --> Sunday 12:00:00
Monday 11:05:00 --> Monday 12:00:00
Tuesday 11:05:00 --> Tuesday 12:00:00
Wednesday 11:05:00 --> Wednesday 12:00:00
Thursday 11:05:00 --> Thursday 12:00:00
Friday 11:05:00 --> Friday 12:00:00
Saturday 11:05:00 --> Saturday 12:00:00

Schedule: AXProd-FullDiff-At13h
Type: Automatic Backup
Frequency: every 1 hour
Excluded Dates----------
No specific exclude dates entered
No exclude days of week entered
PFI Recovery: 0
Maximum MPX: 1
Retention Level: 9 (infinity)
Residence is Storage Lifecycle Policy: 0
Schedule indexing: 0
Daily Windows:
Sunday 13:05:00 --> Sunday 14:00:00
Monday 13:05:00 --> Monday 14:00:00
Tuesday 13:05:00 --> Tuesday 14:00:00
Wednesday 13:05:00 --> Wednesday 14:00:00
Thursday 13:05:00 --> Thursday 14:00:00
Friday 13:05:00 --> Friday 14:00:00
Saturday 13:05:00 --> Saturday 14:00:00

Schedule: AXProd-FullDiff-At14h
Type: Automatic Backup
Frequency: every 1 hour
Excluded Dates----------
No specific exclude dates entered
No exclude days of week entered
PFI Recovery: 0
Maximum MPX: 1
Retention Level: 9 (infinity)
Residence is Storage Lifecycle Policy: 0
Schedule indexing: 0
Daily Windows:
Sunday 14:05:00 --> Sunday 15:00:00
Monday 14:05:00 --> Monday 15:00:00
Tuesday 14:05:00 --> Tuesday 15:00:00
Wednesday 14:05:00 --> Wednesday 15:00:00
Thursday 14:05:00 --> Thursday 15:00:00
Friday 14:05:00 --> Friday 15:00:00
Saturday 14:05:00 --> Saturday 15:00:00

Schedule: AXProd-FullDiff-At15h
Type: Automatic Backup
Frequency: every 1 hour
Excluded Dates----------
No specific exclude dates entered
No exclude days of week entered
PFI Recovery: 0
Maximum MPX: 1
Retention Level: 9 (infinity)
Residence is Storage Lifecycle Policy: 0
Schedule indexing: 0
Daily Windows:
Sunday 15:05:00 --> Sunday 16:00:00
Monday 15:05:00 --> Monday 16:00:00
Tuesday 15:05:00 --> Tuesday 16:00:00
Wednesday 15:05:00 --> Wednesday 16:00:00
Thursday 15:05:00 --> Thursday 16:00:00
Friday 15:05:00 --> Friday 16:00:00
Saturday 15:05:00 --> Saturday 16:00:00

Schedule: AXProd-FullDiff-At16h
Type: Automatic Backup
Frequency: every 1 hour
Excluded Dates----------
No specific exclude dates entered
No exclude days of week entered
PFI Recovery: 0
Maximum MPX: 1
Retention Level: 9 (infinity)
Residence is Storage Lifecycle Policy: 0
Schedule indexing: 0
Daily Windows:
Sunday 16:05:00 --> Sunday 17:00:00
Monday 16:05:00 --> Monday 17:00:00
Tuesday 16:05:00 --> Tuesday 17:00:00
Wednesday 16:05:00 --> Wednesday 17:00:00
Thursday 16:05:00 --> Thursday 17:00:00
Friday 16:05:00 --> Friday 17:00:00
Saturday 16:05:00 --> Saturday 17:00:00

Schedule: AXProd-FullDiff-At17h
Type: Automatic Backup
Frequency: every 1 hour
Excluded Dates----------
No specific exclude dates entered
No exclude days of week entered
PFI Recovery: 0
Maximum MPX: 1
Retention Level: 9 (infinity)
Residence is Storage Lifecycle Policy: 0
Schedule indexing: 0
Daily Windows:
Sunday 17:05:00 --> Sunday 18:00:00
Monday 17:05:00 --> Monday 18:00:00
Tuesday 17:05:00 --> Tuesday 18:00:00
Wednesday 17:05:00 --> Wednesday 18:00:00
Thursday 17:05:00 --> Thursday 18:00:00
Friday 17:05:00 --> Friday 18:00:00
Saturday 17:05:00 --> Saturday 18:00:00

Schedule: AXProd-FullDiff-At18h
Type: Automatic Backup
Frequency: every 1 hour
Excluded Dates----------
No specific exclude dates entered
No exclude days of week entered
PFI Recovery: 0
Maximum MPX: 1
Retention Level: 9 (infinity)
Residence is Storage Lifecycle Policy: 0
Schedule indexing: 0
Daily Windows:
Sunday 18:05:00 --> Sunday 19:00:00
Monday 18:05:00 --> Monday 19:00:00
Tuesday 18:05:00 --> Tuesday 19:00:00
Wednesday 18:05:00 --> Wednesday 19:00:00
Thursday 18:05:00 --> Thursday 19:00:00
Friday 18:05:00 --> Friday 19:00:00
Saturday 18:05:00 --> Saturday 19:00:00

Schedule: AXProd-FullDiff-At19h
Type: Automatic Backup
Frequency: every 1 hour
Excluded Dates----------
No specific exclude dates entered
No exclude days of week entered
PFI Recovery: 0
Maximum MPX: 1
Retention Level: 9 (infinity)
Residence is Storage Lifecycle Policy: 0
Schedule indexing: 0
Daily Windows:
Sunday 19:05:00 --> Sunday 20:00:00
Monday 19:05:00 --> Monday 20:00:00
Tuesday 19:05:00 --> Tuesday 20:00:00
Wednesday 19:05:00 --> Wednesday 20:00:00
Thursday 19:05:00 --> Thursday 20:00:00
Friday 19:05:00 --> Friday 20:00:00
Saturday 19:05:00 --> Saturday 20:00:00

Schedule: AXProd-FullDiff-At20h
Type: Automatic Backup
Frequency: every 1 hour
Excluded Dates----------
No specific exclude dates entered
No exclude days of week entered
PFI Recovery: 0
Maximum MPX: 1
Retention Level: 9 (infinity)
Residence is Storage Lifecycle Policy: 0
Schedule indexing: 0
Daily Windows:
Sunday 20:05:00 --> Sunday 21:00:00
Monday 20:05:00 --> Monday 21:00:00
Tuesday 20:05:00 --> Tuesday 21:00:00
Wednesday 20:05:00 --> Wednesday 21:00:00
Thursday 20:05:00 --> Thursday 21:00:00
Friday 20:05:00 --> Friday 21:00:00
Saturday 20:05:00 --> Saturday 21:00:00

Schedule: AXProd-FullDiff-At21h
Type: Automatic Backup
Frequency: every 1 hour
Excluded Dates----------
No specific exclude dates entered
No exclude days of week entered
PFI Recovery: 0
Maximum MPX: 1
Retention Level: 9 (infinity)
Residence is Storage Lifecycle Policy: 0
Schedule indexing: 0
Daily Windows:
Sunday 21:05:00 --> Sunday 22:00:00
Monday 21:05:00 --> Monday 22:00:00
Tuesday 21:05:00 --> Tuesday 22:00:00
Wednesday 21:05:00 --> Wednesday 22:00:00
Thursday 21:05:00 --> Thursday 22:00:00
Friday 21:05:00 --> Friday 21:45:00
Saturday 21:05:00 --> Saturday 22:00:00

Schedule: AXProd-FullDiff-At22h
Type: Automatic Backup
Frequency: every 1 hour
Excluded Dates----------
No specific exclude dates entered
No exclude days of week entered
PFI Recovery: 0
Maximum MPX: 1
Retention Level: 9 (infinity)
Residence is Storage Lifecycle Policy: 0
Schedule indexing: 0
Daily Windows:
Sunday 22:05:00 --> Sunday 23:00:00
Monday 22:05:00 --> Monday 23:00:00
Tuesday 22:05:00 --> Tuesday 23:00:00
Wednesday 22:05:00 --> Wednesday 23:00:00
Thursday 22:05:00 --> Thursday 23:00:00
Saturday 22:05:00 --> Saturday 23:00:00

Schedule: AXProd-FullDiff-At23h
Type: Automatic Backup
Frequency: every 1 hour
Excluded Dates----------
No specific exclude dates entered
No exclude days of week entered
PFI Recovery: 0
Maximum MPX: 1
Retention Level: 9 (infinity)
Residence is Storage Lifecycle Policy: 0
Schedule indexing: 0
Daily Windows:
Sunday 23:05:00 --> Sunday 24:00:00
Monday 23:05:00 --> Monday 24:00:00
Tuesday 23:05:00 --> Tuesday 24:00:00
Wednesday 23:05:00 --> Wednesday 24:00:00
Thursday 23:05:00 --> Thursday 24:00:00
Saturday 23:05:00 --> Saturday 24:00:00

Schedule: Default-Application-Backup
Type: Application Backup
Excluded Dates----------
No specific exclude dates entered
No exclude days of week entered
PFI Recovery: 0
Maximum MPX: 1
Retention Level: 0 (1 week) 0 (1 week)
Number Copies: 2
Fail on Error: 0 0
Residence: FDriveStorageUnit alg-netbackup-hcart
Volume Pool: NetBackup NetBackup
Server Group: *ANY* *ANY*
Residence is Storage Lifecycle Policy: 0
Schedule indexing: 0
Daily Windows:
Sunday 00:00:00 --> Sunday 24:00:00
Monday 00:00:00 --> Monday 24:00:00
Tuesday 00:00:00 --> Tuesday 24:00:00
Wednesday 00:00:00 --> Wednesday 24:00:00
Thursday 00:00:00 --> Thursday 24:00:00
Friday 00:00:00 --> Friday 24:00:00
Saturday 00:00:00 --> Saturday 24:00:00

is not frequency problem !!

Marianne · ‎08-21-2015

I have experienced similar issues where hourly backups got 'broken' after a failed backup.
For some reason the schedule will be ignore until the global setting of # tries every ## hours have passed (the default is 2 tries every 12 hours).

Here is an example of where I have described this behaviour:
https://www-secure.symantec.com/connect/forums/netbackup-not-starting-fequency-based-backups#comment...

The workaround is normally to kick off a manual backup in order to 'kick-start' the scheduler again.

Handy NetBackup Links

billel_kebadji · ‎08-21-2015

the problem is resolved was a bug in SQL Server,.

Thank you for your support Riaan.Badenhorst and Marianne. :)

VOX

status = 2: none of the requested files were backed up && ms-sql server does not start automatically