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Veritas.com
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vmware credential validation failure

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emret
Level 6
Partner Accredited

‎05-31-2011 01:18 AM

Hi, are there anyone have an idea about this problem, l check the credential is valid on vcenter but the netbackup validation failed ;

 

 

 

 

 

 

11:13:52.357 [4164.7416] <2> logparams: C:\Program Files\Veritas\NetBackup\bin\bpVMutil.exe 512 _NONE_ vcenter
11:13:52.357 [4164.7416] virt_test_log: log function is called
11:13:52.357 [4164.7416] <2> bpVMutil main: cmd = 2 ESXMount = _NONE_ ESXserver = vcenter, flags = 0
11:13:52.372 [4164.7416] <2> vnet_pcache_init_table: ../../libvlibs/vnet_private.c.240: 0: starting cache size: 200 0x000000c8
11:13:52.372 [4164.7416] <2> vnet_cached_getaddrinfo: ../../libvlibs/vnet_addrinfo.c.1259: 0: found in file cache name: nbumaster01
11:13:52.372 [4164.7416] <2> vnet_cached_getaddrinfo: ../../libvlibs/vnet_addrinfo.c.1260: 0: found in file cache service: NULL
11:13:52.372 [4164.7416] <2> vnet_cached_getaddrinfo: ../../libvlibs/vnet_addrinfo.c.1259: 0: found in file cache name: nbumaster01
11:13:52.372 [4164.7416] <2> vnet_cached_getaddrinfo: ../../libvlibs/vnet_addrinfo.c.1260: 0: found in file cache service: veritas_pbx
11:13:52.372 [4164.7416] <2> vnet_cached_getaddrinfo: ../../libvlibs/vnet_addrinfo.c.1259: 0: found in file cache name: 172.16.3.200
11:13:52.372 [4164.7416] <2> vnet_cached_getaddrinfo: ../../libvlibs/vnet_addrinfo.c.1260: 0: found in file cache service: NULL
11:13:52.372 [4164.7416] <2> get_pref_netconnection: ../../libvlibs/vnet_addrinfo.c.3951: 0: Local [strong] check, using interface : ANY
11:13:52.372 [4164.7416] <2> vnet_cached_getaddrinfo: ../../libvlibs/vnet_addrinfo.c.1259: 0: found in file cache name: 172.16.1.200
11:13:52.372 [4164.7416] <2> vnet_cached_getaddrinfo: ../../libvlibs/vnet_addrinfo.c.1260: 0: found in file cache service: NULL
11:13:52.372 [4164.7416] <2> get_pref_netconnection: ../../libvlibs/vnet_addrinfo.c.3951: 0: Local [strong] check, using interface : ANY
11:13:52.372 [4164.7416] <2> vnet_cached_getaddrinfo: ../../libvlibs/vnet_addrinfo.c.1259: 0: found in file cache name: 172.16.2.200
11:13:52.372 [4164.7416] <2> vnet_cached_getaddrinfo: ../../libvlibs/vnet_addrinfo.c.1260: 0: found in file cache service: NULL
11:13:52.372 [4164.7416] <2> get_pref_netconnection: ../../libvlibs/vnet_addrinfo.c.3951: 0: Local [strong] check, using interface : ANY
11:13:52.372 [4164.7416] <2> vnet_cached_getaddrinfo: ../../libvlibs/vnet_addrinfo.c.1259: 0: found in file cache name: 192.168.135.201
11:13:52.372 [4164.7416] <2> vnet_cached_getaddrinfo: ../../libvlibs/vnet_addrinfo.c.1260: 0: found in file cache service: NULL
11:13:52.372 [4164.7416] <2> get_pref_netconnection: ../../libvlibs/vnet_addrinfo.c.3951: 0: Local [strong] check, using interface : ANY
11:13:52.372 [4164.7416] <2> vnet_cached_getaddrinfo: ../../libvlibs/vnet_addrinfo.c.1259: 0: found in file cache name: nbumaster01
11:13:52.372 [4164.7416] <2> vnet_cached_getaddrinfo: ../../libvlibs/vnet_addrinfo.c.1260: 0: found in file cache service: vnetd
11:13:52.372 [4164.7416] <2> vnet_cached_getaddrinfo: ../../libvlibs/vnet_addrinfo.c.1121: 0: found in cache name: 172.16.3.200
11:13:52.372 [4164.7416] <2> vnet_cached_getaddrinfo: ../../libvlibs/vnet_addrinfo.c.1122: 0: found in cache service: NULL
11:13:52.372 [4164.7416] <2> get_pref_netconnection: ../../libvlibs/vnet_addrinfo.c.3951: 0: Local [strong] check, using interface : ANY
11:13:52.372 [4164.7416] <2> vnet_cached_getaddrinfo: ../../libvlibs/vnet_addrinfo.c.1121: 0: found in cache name: 172.16.1.200
11:13:52.372 [4164.7416] <2> vnet_cached_getaddrinfo: ../../libvlibs/vnet_addrinfo.c.1122: 0: found in cache service: NULL
11:13:52.372 [4164.7416] <2> get_pref_netconnection: ../../libvlibs/vnet_addrinfo.c.3951: 0: Local [strong] check, using interface : ANY
11:13:52.372 [4164.7416] <2> vnet_cached_getaddrinfo: ../../libvlibs/vnet_addrinfo.c.1121: 0: found in cache name: 172.16.2.200
11:13:52.372 [4164.7416] <2> vnet_cached_getaddrinfo: ../../libvlibs/vnet_addrinfo.c.1122: 0: found in cache service: NULL
11:13:52.372 [4164.7416] <2> get_pref_netconnection: ../../libvlibs/vnet_addrinfo.c.3951: 0: Local [strong] check, using interface : ANY
11:13:52.372 [4164.7416] <2> vnet_cached_getaddrinfo: ../../libvlibs/vnet_addrinfo.c.1121: 0: found in cache name: 192.168.135.201
11:13:52.372 [4164.7416] <2> vnet_cached_getaddrinfo: ../../libvlibs/vnet_addrinfo.c.1122: 0: found in cache service: NULL
11:13:52.372 [4164.7416] <2> get_pref_netconnection: ../../libvlibs/vnet_addrinfo.c.3951: 0: Local [strong] check, using interface : ANY
11:13:52.372 [4164.7416] <2> file_to_addrinfo: ../../libvlibs/vnet_addrinfo.c.5661: 0: fopen() failed: 2 0x00000002
11:13:52.372 [4164.7416] <2> file_to_addrinfo: ../../libvlibs/vnet_addrinfo.c.5662: 0: fopen() failed: C:\Program Files\Veritas\NetBackup\var\host_cache\074\c7c9874+bprd,1,0,2,1,0+nbumaster01.txt
11:13:52.372 [4164.7416] <2> retry_getaddrinfo: ../../libvlibs/vnet_addrinfo.c.652: 0: using service: bprd
11:13:52.372 [4164.7416] <2> retry_getaddrinfo: ../../libvlibs/vnet_addrinfo.c.669: 0: using port: 13720 0x00003598
11:13:52.372 [4164.7416] <2> retry_getaddrinfo: ../../libvlibs/vnet_addrinfo.c.673: 0: adjusted service name: 13720
11:13:52.388 [4164.7416] <2> vnet_cached_getaddrinfo: ../../libvlibs/vnet_addrinfo.c.1317: 0: found via getaddrinfo name: nbumaster01
11:13:52.388 [4164.7416] <2> vnet_cached_getaddrinfo: ../../libvlibs/vnet_addrinfo.c.1319: 0: found via getaddrinfo service: bprd
11:13:52.388 [4164.7416] <2> vnet_cached_getaddrinfo: ../../libvlibs/vnet_addrinfo.c.1121: 0: found in cache name: 172.16.3.200
11:13:52.388 [4164.7416] <2> vnet_cached_getaddrinfo: ../../libvlibs/vnet_addrinfo.c.1122: 0: found in cache service: NULL
11:13:52.388 [4164.7416] <2> get_pref_netconnection: ../../libvlibs/vnet_addrinfo.c.3951: 0: Local [strong] check, using interface : ANY
11:13:52.388 [4164.7416] <2> vnet_cached_getaddrinfo: ../../libvlibs/vnet_addrinfo.c.1121: 0: found in cache name: 172.16.1.200
11:13:52.388 [4164.7416] <2> vnet_cached_getaddrinfo: ../../libvlibs/vnet_addrinfo.c.1122: 0: found in cache service: NULL
11:13:52.388 [4164.7416] <2> get_pref_netconnection: ../../libvlibs/vnet_addrinfo.c.3951: 0: Local [strong] check, using interface : ANY
11:13:52.388 [4164.7416] <2> vnet_cached_getaddrinfo: ../../libvlibs/vnet_addrinfo.c.1121: 0: found in cache name: 172.16.2.200
11:13:52.388 [4164.7416] <2> vnet_cached_getaddrinfo: ../../libvlibs/vnet_addrinfo.c.1122: 0: found in cache service: NULL
11:13:52.388 [4164.7416] <2> get_pref_netconnection: ../../libvlibs/vnet_addrinfo.c.3951: 0: Local [strong] check, using interface : ANY
11:13:52.388 [4164.7416] <2> vnet_cached_getaddrinfo: ../../libvlibs/vnet_addrinfo.c.1121: 0: found in cache name: 192.168.135.201
11:13:52.388 [4164.7416] <2> vnet_cached_getaddrinfo: ../../libvlibs/vnet_addrinfo.c.1122: 0: found in cache service: NULL
11:13:52.388 [4164.7416] <2> get_pref_netconnection: ../../libvlibs/vnet_addrinfo.c.3951: 0: Local [strong] check, using interface : ANY
11:13:52.388 [4164.7416] <2> vnet_async_connect: ../../libvlibs/vnet_connect.c.1140: 0: connect in progress: 1 0x00000001
11:13:52.388 [4164.7416] <2> vnet_pbxConnect: pbxConnectEx Succeeded
11:13:52.388 [4164.7416] <2> do_pbx_service: ../../libvlibs/vnet_connect.c.1724: 0: via PBX: bprd CONNECT FROM 172.16.3.200.57746 TO 172.16.3.200.1556 fd = 564
11:13:52.388 [4164.7416] <2> vnet_async_connect: ../../libvlibs/vnet_connect.c.1307: 0: connect: async CONNECT FROM 172.16.3.200.57746 TO 172.16.3.200.1556 fd = 564
11:13:52.388 [4164.7416] <2> vnet_cached_getaddrinfo: ../../libvlibs/vnet_addrinfo.c.1121: 0: found in cache name: nbumaster01
11:13:52.388 [4164.7416] <2> vnet_cached_getaddrinfo: ../../libvlibs/vnet_addrinfo.c.1122: 0: found in cache service: NULL
11:13:52.388 [4164.7416] <2> logconnections: BPRD CONNECT FROM 172.16.3.200.57746 TO 172.16.3.200.1556 fd = 564
11:13:52.388 [4164.7416] <2> vnet_check_vxss_client_magic_with_info: ../../libvlibs/vnet_vxss_helper.c.878: 0: Ignoring VxSS authentication: 2 0x00000002
11:13:52.388 [4164.7416] <2> bprd_read_text_file: Starting to read data
11:13:52.544 [4164.7416] <2> bprd_read_text_file: Received line 1: ..1 vcente...
11:13:52.544 [4164.7416] <2> bprd_read_text_file: Read 1 lines and wrote to file C:\Users\BACKUP~1\AppData\Local\Temp\ltemp-04164306829632372416000000001-a07416
11:13:52.544 [4164.7416] checkBackupRegEntry: looking registry for excludeVMservers
11:13:52.544 [4164.7416]  RegOpenKey failed with 2
11:13:52.544 [4164.7416] format_virtualserver_cred: read 1 vcenter VCENTER\administrator ae0412d3590af82716c6390b84b9a414b03edf2dfe76e5f394dd8bb3dd1291d01a9968aca76fc4ee458d40d1b0441f02f5e0ebf62bdc4b5928f0546d1ee8069a 1995 443

11:13:52.544 [4164.7416] <2> bpVMutil main: checking vcenter
11:13:52.544 [4164.7416] <2> bpVMutil main: testing vcenter VCENTER\administrator
11:13:52.544 [4164.7416] vSphereConnect: connecting to https://vcenter:443/sdk
11:14:52.917 [4164.7416] vSphereConnect: connect returned 6
11:14:52.917 [4164.7416] RegOpenKey failed with 2
11:14:52.917 [4164.7416] RegOpenKey failed with 2
11:14:52.917 [4164.7416] findVCB: C:\Program Files\VMware\VMware Consolidated Backup Framework\ not executable, errno 2
11:14:52.917 [4164.7416] findVCB: D:\Program Files\VMware\VMware Consolidated Backup Framework\ not executable, errno 13
11:14:52.917 [4164.7416] findVCB: E:\Program Files\VMware\VMware Consolidated Backup Framework\ not executable, errno 13
11:14:52.917 [4164.7416] findVCB: F:\Program Files\VMware\VMware Consolidated Backup Framework\ not executable, errno 2
11:14:52.917 [4164.7416] findVCB: G:\Program Files\VMware\VMware Consolidated Backup Framework\ not executable, errno 2
11:14:52.917 [4164.7416] findVCB: H:\Program Files\VMware\VMware Consolidated Backup Framework\ not executable, errno 2
11:14:52.917 [4164.7416] findVCB: I:\Program Files\VMware\VMware Consolidated Backup Framework\ not executable, errno 2
11:14:52.917 [4164.7416] findVCB: J:\Program Files\VMware\VMware Consolidated Backup Framework\ not executable, errno 2
11:14:52.917 [4164.7416] findVCB: K:\Program Files\VMware\VMware Consolidated Backup Framework\ not executable, errno 2
11:14:52.917 [4164.7416] findVCB: L:\Program Files\VMware\VMware Consolidated Backup Framework\ not executable, errno 2
11:14:52.917 [4164.7416] <2> test_VM_cred: Unable to find VCB path
11:14:52.917 [4164.7416] <2> bpVMutil main: EXIT STATUS 0: the requested operation was successfully completed

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emret
Level 6
Partner Accredited

‎05-31-2011 11:19 PM

due to the sql server failure it affect the esx server login.

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rizwan84tx
Level 6
Certified

‎05-31-2011 02:34 AM

Please check if the NBU client service account is same for vCenter and VCB proxy host. I had the same credential issue, it was fixed by reinstalltion of NBU client with comman NBU admin account.

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emret
Level 6
Partner Accredited

‎05-31-2011 03:41 AM

this problem happen on vmware virtual center backup thats why there is no agent on the system ? how can l re install the nbu client ?

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Nicolai
Moderator
Moderator
Partner    VIP   

‎05-31-2011 04:50 AM

Try using lowercase in domain name and de-select port 443.

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rizwan84tx
Level 6
Certified

‎05-31-2011 05:31 AM

Alright, so you VC is a VM for which you would like to do agentless backup? Please provide VC fqdn name instead of host name and try validating the credentials again.

Can you confirm your NBU version? Is VCB framework installed in your off-host target? Can you give us more info on the setup  (Master/media server and VCB proxy host....) ??

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emret
Level 6
Partner Accredited

‎05-31-2011 11:19 PM

due to the sql server failure it affect the esx server login.

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