05-09-2012 02:19 AM
HI All,
Windows backup clinet is failing with Rc 24,
ping,bptestbpcd,bpclntcmd is working good from master and media server.
still backup is failing , please help.
Regards
Vit
Solved! Go to Solution.
05-09-2012 02:39 AM
05-09-2012 02:33 AM
Network connectivity issue?
What does the bpbkar (client), bptm and bpbrm (media server) logs say at the time the error occurred?
05-09-2012 02:39 AM
05-09-2012 05:48 AM
Windows is the worst OS on socket handle, just reboot the box to clean up all the TIME_WAIT and CLOSING status sockets.
05-09-2012 06:03 AM
can you plz post o/p of
bptestbpcd -client <hostname> -verbose -debug
run from master and media server
05-09-2012 07:37 AM
Hi Yogesh,
below is the output.
bash-3.00$ sudo /usr/openv/netbackup/bin/admincmd/bptestbpcd -client lon-aps-01 -verbose -debug
Password:
15:35:27.841 [5443] <2> bptestbpcd: VERBOSE = 0
15:35:27.873 [5443] <2> parseNetspec: ../../libvlibs/nbconf.c.1567: vnet_inet_pton fails, assuming hostname: 0 0 0x00000000
15:35:27.874 [5443] <2> file_to_addrinfo: ../../libvlibs/vnet_addrinfo.c.5661: 0: fopen() failed: 2 0x00000002
15:35:27.874 [5443] <2> file_to_addrinfo: ../../libvlibs/vnet_addrinfo.c.5662: 0: fopen() failed: /usr/openv/var/host_cache/1c8/267593c8+0,1,50,2,2,0+lon-aps-01.txt
15:35:27.898 [5443] <2> file_to_addrinfo: ../../libvlibs/vnet_addrinfo.c.5661: 0: fopen() failed: 2 0x00000002
15:35:27.898 [5443] <2> file_to_addrinfo: ../../libvlibs/vnet_addrinfo.c.5662: 0: fopen() failed: /usr/openv/var/host_cache/1c8/267593c8+veritas_pbx,1,4,2,2,0+lon-aps-01.txt
15:35:27.923 [5443] <2> file_to_addrinfo: ../../libvlibs/vnet_addrinfo.c.5661: 0: fopen() failed: 2 0x00000002
15:35:27.924 [5443] <2> file_to_addrinfo: ../../libvlibs/vnet_addrinfo.c.5662: 0: fopen() failed: /usr/openv/var/host_cache/003/103ae03+0,1,50,2,2,0+10.54.182.20.txt
15:35:27.943 [5443] <2> parseNetspec: ../../libvlibs/nbconf.c.1567: vnet_inet_pton fails, assuming hostname: 0 0 0x00000000
15:35:27.964 [5443] <2> file_to_addrinfo: ../../libvlibs/vnet_addrinfo.c.5661: 0: fopen() failed: 2 0x00000002
15:35:27.964 [5443] <2> file_to_addrinfo: ../../libvlibs/vnet_addrinfo.c.5662: 0: fopen() failed: /usr/openv/var/host_cache/1c8/267593c8+vnetd,1,4,2,2,0+lon-aps-01.txt
15:35:27.984 [5443] <2> parseNetspec: ../../libvlibs/nbconf.c.1567: vnet_inet_pton fails, assuming hostname: 0 0 0x00000000
15:35:27.985 [5443] <2> file_to_addrinfo: ../../libvlibs/vnet_addrinfo.c.5661: 0: fopen() failed: 2 0x00000002
15:35:27.985 [5443] <2> file_to_addrinfo: ../../libvlibs/vnet_addrinfo.c.5662: 0: fopen() failed: /usr/openv/var/host_cache/1c8/267593c8+bpcd,1,4,2,2,0+lon-aps-01.txt
15:35:28.046 [5443] <2> parseNetspec: ../../libvlibs/nbconf.c.1567: vnet_inet_pton fails, assuming hostname: 0 0 0x00000000
15:35:38.134 [5443] <2> vnet_vnetd_pbx_c_supported: ../../libvlibs/vnet_vnetd.c.4867: 0: VN_REQUEST_PBX_C_SUPPORTED: 13 0x0000000d
15:35:38.301 [5443] <2> do_vnetd_service: ../../libvlibs/vnet_connect.c.1581: 0: remote host supports PBX, but PBX is not running: 0 0x00000000
15:35:38.301 [5443] <2> vnet_vnetd_service_socket: ../../libvlibs/vnet_vnetd.c.2196: 0: VN_REQUEST_SERVICE_SOCKET: 6 0x00000006
15:35:38.302 [5443] <2> vnet_vnetd_service_socket: ../../libvlibs/vnet_vnetd.c.2210: 0: service: bpcd
15:35:38.579 [5443] <2> logconnections: BPCD CONNECT FROM 10.49.102.36.51538 TO 10.54.182.20.13724 fd = 5
15:35:38.584 [5443] <2> file_to_addrinfo: ../../libvlibs/vnet_addrinfo.c.5661: 0: fopen() failed: 2 0x00000002
15:35:38.584 [5443] <2> file_to_addrinfo: ../../libvlibs/vnet_addrinfo.c.5662: 0: fopen() failed: /usr/openv/var/host_cache/003/103ae03+veritas_pbx,1,4,2,2,0+10.54.182.20.txt
15:35:38.607 [5443] <2> parseNetspec: ../../libvlibs/nbconf.c.1567: vnet_inet_pton fails, assuming hostname: 0 0 0x00000000
15:35:38.607 [5443] <2> file_to_addrinfo: ../../libvlibs/vnet_addrinfo.c.5661: 0: fopen() failed: 2 0x00000002
15:35:38.607 [5443] <2> file_to_addrinfo: ../../libvlibs/vnet_addrinfo.c.5662: 0: fopen() failed: /usr/openv/var/host_cache/003/103ae03+vnetd,1,4,2,2,0+10.54.182.20.txt
15:35:38.627 [5443] <2> parseNetspec: ../../libvlibs/nbconf.c.1567: vnet_inet_pton fails, assuming hostname: 0 0 0x00000000
15:35:48.711 [5443] <2> vnet_vnetd_pbx_c_supported: ../../libvlibs/vnet_vnetd.c.4867: 0: VN_REQUEST_PBX_C_SUPPORTED: 13 0x0000000d
15:35:48.855 [5443] <2> do_vnetd_service: ../../libvlibs/vnet_connect.c.1581: 0: remote host supports PBX, but PBX is not running: 0 0x00000000
15:35:48.855 [5443] <2> do_vnetd_service: ../../libvlibs/vnet_connect.c.1615: 0: connect: VNETD CONNECT FROM 10.49.102.36.51642 TO 10.54.182.20.13724 fd = 6
15:35:48.894 [5443] <2> vnet_vnetd_connect_forward_socket_begin: ../../libvlibs/vnet_vnetd.c.540: 0: VN_REQUEST_CONNECT_FORWARD_SOCKET: 10 0x0000000a
15:35:48.896 [5443] <2> vnet_vnetd_connect_forward_socket_begin: ../../libvlibs/vnet_vnetd.c.557: 0: ipc_string: 1855
15:35:49.008 [5443] <2> local_bpcr_connect: expected reserved port, got 13724
1 1 1
10.49.102.36:51538 -> 10.54.182.20:13724
10.49.102.36:51642 -> 10.54.182.20:13724
15:35:49.211 [5443] <2> bpcr_get_peername_rqst: Server peername length = 29
15:35:49.331 [5443] <2> bpcr_get_hostname_rqst: Server hostname length = 10
15:35:49.451 [5443] <2> bpcr_get_clientname_rqst: Server client name length = 10
15:35:49.570 [5443] <2> bpcr_get_version_rqst: bpcd version: 07010000
15:35:49.691 [5443] <2> bpcr_get_platform_rqst: Server client platform length = 2
15:35:49.810 [5443] <2> bpcr_get_version_rqst: bpcd version: 07010000
15:35:49.931 [5443] <2> bpcr_patch_version_rqst: theRest == > <
15:35:49.932 [5443] <2> bpcr_get_version_rqst: bpcd version: 07010000
15:35:50.051 [5443] <2> bpcr_patch_version_rqst: theRest == > <
15:35:50.052 [5443] <2> bpcr_get_version_rqst: bpcd version: 07010000
PEER_NAME = nbu-master.cliffordchance.com
HOST_NAME = lon-aps-01
CLIENT_NAME = lon-aps-01
VERSION = 0x07010000
PLATFORM = nt
PATCH_VERSION = 7.0.1.0
SERVER_PATCH_VERSION = 7.0.1.0
MASTER_SERVER = nbu-master.cliffordchance.com
EMM_SERVER = nbu-master.cliffordchance.com
15:35:50.177 [5443] <2> parseNetspec: ../../libvlibs/nbconf.c.1567: vnet_inet_pton fails, assuming hostname: 0 0 0x00000000
15:35:50.179 [5443] <2> parseNetspec: ../../libvlibs/nbconf.c.1567: vnet_inet_pton fails, assuming hostname: 0 0 0x00000000
15:36:00.263 [5443] <2> vnet_vnetd_pbx_c_supported: ../../libvlibs/vnet_vnetd.c.4867: 0: VN_REQUEST_PBX_C_SUPPORTED: 13 0x0000000d
15:36:00.431 [5443] <2> do_vnetd_service: ../../libvlibs/vnet_connect.c.1581: 0: remote host supports PBX, but PBX is not running: 0 0x00000000
15:36:00.431 [5443] <2> do_vnetd_service: ../../libvlibs/vnet_connect.c.1615: 0: connect: VNETD CONNECT FROM 10.49.102.36.51670 TO 10.54.182.20.13724 fd = 7
15:36:00.431 [5443] <2> vnet_vnetd_connect_forward_socket_begin: ../../libvlibs/vnet_vnetd.c.540: 0: VN_REQUEST_CONNECT_FORWARD_SOCKET: 10 0x0000000a
15:36:00.433 [5443] <2> vnet_vnetd_connect_forward_socket_begin: ../../libvlibs/vnet_vnetd.c.557: 0: ipc_string: 1865
10.49.102.36:51670 -> 10.54.182.20:13724
<2>bptestbpcd: EXIT status = 0
15:36:00.588 [5443] <2> bptestbpcd: EXIT status = 0
05-10-2012 06:59 AM
As per the provided logs .. it seems everything is NORMAL.
can you plz update host file as shown below (with FQDN (just try))?
on Master server
10.xx.xx.xx lon-aps-01.cliffordchance.com lon-aps-01
on Client server
10.xx.xx.xx nbu-master.cliffordchance.com nbu-master
Few more is it faiing immediately or after some time ? (kindly post detail status from activity monitor)