We need to use OpsCenter email report tool to open incidents at Remedy (BMC Remedy7603 , ITSM Suite v.7603). The Remedy admins are asking for the same attached report name every time the report runs
Although OpsCenter exports every time a different name, with a reference to the date and the hour that the scheduler has run.
Is there a possibility to change the default output structure of name for the reports?
I don't think OpsCenter can do that for you, the date is there for uniqueness purpose and is very important to customer, not to mention it prevent overwriting and provide exact date/time of report generation.
For your scenario, I will have the Remedy admin creating a script that everytime they see the report generated, copy it to their own location and rename it for email processing.