java.lang.OutOfMemoryError - when running reports from VBR

[Deepak_G]

VBR - Java LANG ERROR

I have VBR (Version: 6.5.0.1946) running on a Windows Server 2003, Enterprise Edition (16 GB RAM).

When I try to generate reports from VBR I am getting the following error.

java.lang.OutOfMemoryError: Java heap space

After going through tech note, I have checked the C:\program files\Veritas\vrtsweb\bin\webgui maxheap value.

It returned 1024

I had tried to change the webgui value to 2048 and then restarted the wegui service. The services doesnt come up at all.

I also tried editing the registry entry in HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\VBRAgent\Parameters "JVM Option Number 2" key  to -Xmx256m to -Xmx1024m. Its still not working

Can anyone help with this.

[jnardello]

A maxheap of 1400 MB is the highest I've been able to get my Windows VBR server to go to and still come up.

You may also want to look at  http://seer.entsupport.symantec.com/docs/313877.htm

Setting wrapper.java.initmemory and wrapper.java.maxmemory may fix the issue.