Storage Foundation Manager doesn't get any further than 'Discovering host details'

[List_Man]

Hi All,

After an upgrade from Veritas VxVm 5.0 to 5.1 we installed the Storage Foundation Manager 2.1

When starting the app going to https://devsys:5634 it says it is configuring some things and then gets to

Discovering host details

and stays there.

First the database wasn't started well but after a boot of the system this was OK:

# svcs vxsfmcsdb:default
STATE          STIME    FMRI
online         12:05:23 svc:/system/vxsfmcsdb:default

This is on a Sparc Solaris10 Release 10/09 system. There are no volumes or other configurations yet on this system.

Any suggestions?

Thank you, Enrique.

[List_Man · Accepted solution]

After some script scanning and testing the way to get it working is:

- After installing Storage Foundation Manager 2.1 start the configuration accessing to https://yourhost:5634 and go through the default settings after giving the root password.

- This page will stall at the 'Discovering host details' but will create a database with the related vxsfcmsdb service. The service goes into maintenance however:

# svcs vxsfmcsdb

maintenance    10:55:58 svc:/system/vxsfmcsdb:default

Disable this service:

# svcadm disable vxsfmcsdb

/var/svc/log/system-vxsfmcsdb:default.log  shows:

[ Jan 26 10:56:14 Leaving maintenance because disable requested. ]
[ Jan 26 10:56:14 Disabled. ]

But the port 14182 (the one used by the db) still remains open:

# netstat -an | grep 14182
      *.14182                             Idle
      *.14182              *.*                0      0 400000      0 LISTEN

The port belongs to the process (check with pfiles 14252):

   USER    GROUP   PID  PPID    STIME %CPU %MEM COMMAND
    root     root 14252     1 10:53:54  0.1  0.4 dbsrv9 -n SFM_upgdes -xtcpip(port=14182) -ct+ -gd DBA -gk DBA -gl DBA -gp 8192

Tracking down the scripts used by the vxsfmcsdb service, you'll get to this one. Execute it:

# /opt/VRTSsfmcs/config/adm/db_stop.sh
Adaptive Server Anywhere Stop Engine Utility Version 9.0.2.3743

- Now there is no port 14182 open anymore:

# netstat -an | grep 14182

- Enable the service vxsfmcsdb:

# svcadm enable vxsfmcsdb

/var/svc/log/system-vxsfmcsdb:default.log  shows:

[ Jan 26 10:57:29 Enabled. ]
[ Jan 26 10:57:29 Executing start method ("/opt/VRTSsfmcs/config/adm/vxsfmcsdb start") ]
Starting SFMdb...
New process id is 14813
[ Jan 26 10:57:39 Method "start" exited with status 0 ]

That looks better....

- Check the vxsfmcsdb service

# svcs vxsfmcsdb
online         10:57:39 svc:/system/vxsfmcsdb:default

- Now go back to the web config in https://yourhost:5634 and configure the Storage Foundation Manager as before.

You'll get through the 'Discovering host details' hick-up and you will be ready to use the manager!

During the execution /var/svc/log/system-vxsfmcsdb:default.log  shows:

[ Jan 26 10:58:39 Rereading configuration. ]
[ Jan 26 10:58:40 No 'refresh' method defined.  Treating as :true. ]
[ Jan 26 10:58:40 Rereading configuration. ]
[ Jan 26 10:58:40 No 'refresh' method defined.  Treating as :true. ]

- You can now enter the management application at https://yourhost:14161/sm/Login

- For some reason the database manager may start listening on port 14183 which gives you the message 'Cannot connect to the database' (or something similar, I didn't write down that one) in the main screen of Storage Foundation Manager. Exiting and entering seems to resolve the problem.

Some work is still to be done there for the Veritas Engineers!!! :(

[srikanthkapila]

HI Enrique,

Can you please elaborate what you mean by "Exiting and entering seems to resolve the problem.

Did you close the browser and restart the storage foundation manager service using /opt/VRTSsfmcs/cweb/sfmw restart.

The database for storage foundation manager uses ports 14183 and the the web console runs on port 14161.

Also if you could provide logs about this, if would be really helpfull

Following are the location for log files
/var/opt/VRTSsfmcs/logs
/var/opt/VRTSsfmcs/esmweb/logs
/var/opt/VRTSsfmcs/VRTSweb/logs
/var/opt/VRTSsfmh/logs

Regards,
Srikanth