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BESR 2010 Offsite Copy: Old copies not deleting

Panurgy_Support
Level 3

Hi,

I have set up a backup with Offsite Copy enabled.  It's going to a 1 TB external hard drive.  However, I can't seem to figure out a way to make BESR delete the old backups...  We have 5 full backups dating back to 4/9/2012, all over 150 GB, with incrementals in between that are 20-40 GB each.

Is there any way I can set a retention policy for this?

Thanks!

1 ACCEPTED SOLUTION

Accepted Solutions

criley
Moderator
Moderator
Employee Accredited

You can see that the sync between the primary and offsite has been working as the set # goes from 86 to 105 to 110 etc. Looks like an intermittent problem.

As you are on 9.0.1 (old), I would suggest installing SP5 (9.0.5):

http://www.symantec.com/docs/TECH193127

This does require a reboot, even if it does not prompt you to.

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10 REPLIES 10

criley
Moderator
Moderator
Employee Accredited

Old copies not being deleted but where - the primary or offsite location? Or both?

Is there any way I can set a retention policy for this?

Yes, you specify this in the backup job (see setting for 'Limit the number of recovery point sets saved for this backup').

Panurgy_Support
Level 3

They are not being deleted off the offsite location.

EDIT:  The job is set to keep two recovery point sets at maximum.

criley
Moderator
Moderator
Employee Accredited

So I assume they are being correctly deleted at the primary location then?

Also, what service-pack level are you running (check in Help/About for version details).

Panurgy_Support
Level 3

Yes - there are 2 .v2i files, with some incremental (I assume - not very experienced with BESR, as you can probably tell, haha) .iv2i files as well.

I am running version 9.0.1.36527.

criley
Moderator
Moderator
Employee Accredited

Can you provide a screenshot (from windows explorer) that shows both the primary and offsite locations? We need to be able to see filenames and date/timestamps of the files.

Panurgy_Support
Level 3

Hi,

Here are the onsite and offsite screenshots.

criley
Moderator
Moderator
Employee Accredited

You can see that the sync between the primary and offsite has been working as the set # goes from 86 to 105 to 110 etc. Looks like an intermittent problem.

As you are on 9.0.1 (old), I would suggest installing SP5 (9.0.5):

http://www.symantec.com/docs/TECH193127

This does require a reboot, even if it does not prompt you to.

Panurgy_Support
Level 3

Okay, sounds good.  I'll install that.

Does this mean that I should be able to get rid of the 86, 105, 110, and 114 backups from the offsite drive without messing anything up?  Should I do that manually?  Shouldn't BESR do that for me?

criley
Moderator
Moderator
Employee Accredited

Yes, you can remove them manually if you like.

Yes, BESR should do it automatically. Isn't that the whole purpose of your post on these forums..? wink

Panurgy_Support
Level 3

It certainly is!  Haha.

I'll remove those manually, then.  Thanks!