BESR 2010 - Server 2008 R2 x64 - BlueScreen Abnormal Program Termination STOP 0xCA

[Noel_Kelly]

Hi,

We are having issues with BESR 2010 causing blue screens during base and incremental image creation on a new server.

Server is a HP DL380 G6 with latest firmware and drivers.

Operating system is Win 2K8 R2, fully patched, which is a 64-bit only OS.

The server is a member server in an AD domain and runs the hyper-v role.

Everytime BESR 2010 attempts to create an image (be it an incremental or base image) the server performs an automatic restart reporting:

 - Program Termination (BugCheck, STOP: 0x000000CA (0x0000000000000002, 0xFFFFFA8006704A70, 0x0000000000000000, 0x0000000000000000))

VSS appears to be running correctly on this server.

This issue occurs whether we are writing images to a USB drive, direct attached storage or over the network to a NAS.

Our order of installation was Server followed by BESR 2010 followed by the addition of Hyper-v role and VM's.

We have tried a full uninstall and reinstall of BESR 2010 which resulted in the same problem occurring.

BESR appears to be running fine in all other aspects and was working before we added the hyper-v role.

Any assistance would be greatly appreciated.

Regards,

Noel






 

[STeve_O]

there seems to be some issues with virtualisation and getting this BSOD, you can get a hot fix from microsoft that could help.

http://support.microsoft.com/kb/955076

[criley · Accepted solution]

FYI

This is a known issue: http://support.veritas.com/docs/340076.

As you can see, we are waiting for Microsoft to provide a fix for this. Please monitor this article as it will be updated when a fix becomes available.


*** Please mark thread as solved if you consider this to have answered your question ***

[Noel_Kelly]

Thank you for the response.

I did search the forums and support initially but did not find this article.

Regards,

Noel

[Wizard_IT]

Just FYI - I've been waiting for a fix for this for over 3 months now. Doesn't appear to be a top prio on anyones 'to do' list. First noticed this whilst testing on Win08 HyperV R2 but didn't get anywhere as they deemed it still in beta (was using as part of MSDN before public release). Now it's in the wild and guess what... it still BSOD's as reported months ago.

Hopefully this is resolved soon as so far we have a number of clients using the software at half its potential.