09-20-2007 12:28 PM
I've just installed BESR 7.01 Server on a Windows Small Business Server 2003 R2 (fully patched). This box previously had Powerquest V2i Protector 2.0 Server installed.
Following the installation re-boot of BESR I got a Blue Screen of Death with this error:
V2iMount.sys
v2i driver unloaded without cancelling pending operations
If I rename V2iMount.sys to V2iMount.old the system will boot up without problems.
I have tried un-installing and re-installing with no success - if V2iMount.sys is present the system will not boot.
Unfortunately, I'm in the ridiculous situation of not being able to get technical support from Symantec. As a re-seller, the software is an NFR and Symantec UK tell me that I can't get support for this product – either free or paid for. I’ve spoken to our Symantec Area Manager with no success.
The system also has Backup Exec 11d installed and Symantec Anti Virus 10.1.
I’m guessing that the problem has something to do with the previous V2i Protector installation but this was un-installed without error and there is no trace, that I can find, of it left on the system.
Has anyone come across this before or can anyone point me in the right direction?
Many thanks
Richard
09-20-2007 05:22 PM
09-21-2007 01:02 AM
09-21-2007 09:04 AM
09-21-2007 09:09 AM
09-21-2007 10:31 AM
09-21-2007 10:31 AM
09-21-2007 10:33 AM